Denon 3910 Owners Thread - Page 103

Thomas - you are too funny - fair play to you - it was worth a shot and Lufthansa might have a lot of cancellations lately...

Enjoy your 3910 and give the music (DVD-A, SACD) a shot as well - you will not regret it

Is it true that firmware 9 is now available for my 3910?

What does it offer?

Yes, it is available in the US

from previously in the thread:

New firmwares now available on the Denon site for the 3910

ESS-6609-A and SYS-6767-4

1. Corrects blinking IEEE-1394 indicator and sound interuptions after power cycle

2. General video improvement


BTW, i'd still love to know what a power cycle is???? SOMEONE has to know around here!

Thanks

Well, a power cycle would be when the unit is shutdown completely and then powered back up again. Maybe it loses the handshake with the recv/pre-pro.

Had 3910 3 months with no problems. Now getting colored blocks in random sections of movies. Never in same spot of movie or same spot of screen. Using HDMI connection. any ideas? thanks

Chic:

I am afraid I don't offer a solution but wanted to say that I had similar behavior on my 3910 via component; and luckily it happened within its return period - so I got it exchanged for a new one. I am not sure, if in your case shorter cable length would help or not.

I just upgraded to firmware 9, and now I have now picture or sound. Please help me!!!!!!!

Could you please be a little more precise about your DVD player status? Do you now have either picture or sound, or no picture and no sound?
Did you do the firmware update properly? Has anything strange happened during firmware update? Which cables did you connect?

Regards,
Thomas

Thanks for responding so fast. I feel really stupid. I forgot to turn on the HDMI. Everything works now.

Been there. Done that.

don't feel stupid. I have a loaner 2910 while they fix my BTB issue on my 3910. After I plugged hooked up the 2910 via HDMI I had no picture or sound and after swearing for a while I then remembered to turn HDMI on!!!

Speaking of BTB, I know that to find out if your unit does BTB is with software like DVE. Besides that, how can I tell by viewing the picture. Tell you the truth, I don't even know what BTB is or does, besides it standing for blacker than black. Was the PQ better after you're BTB was addressed? Does firmware 9 fix BTB? I'm not sure also when my unit was built, but I did purchase in December 04.

I don't think any firmware that is user-installable fixes the BTB issue. My unit passed below black right out of the box, so I've not been bedeviled like some on this thread. But as the adjustments basically make "black" as black as our PJs can do (read: minimum light output) below black, for me and my HS20, has no great importance. In short, you can't view movies and determine if you're doing BTB.

pepar is correct that firmware will not fix the BTB problem. You have to send in your player to Denon, which several of us have already done.

Now, will the fix make improve my player's PQ??

Don't know what to expect because I have received mixed opinions. However, at least I will know that if a movie entitled "Beyond the Black Hole" does ever come out I will have the best front row seat!!

So how can I tell without using a DVE disc?
Also how long is the Denon warranty again? I bought mine in Dec 04.

Thx in advance

Kaduku

DVE will work and perhaps the THX deal on some movie DVDs??? but not the basic Avia disk.

what is your unit's build date? Sept onward all appear to have the problem. Aug is mixed. June and July 04 were okay for BTB.

Denon warranty is 2 years if you bought from a Denon authorized dealer!

It's possible that upgrading the firmware resulted in your 3910 going back to its default settings. You may want to review your setup settings to make sure they are correct.

That'll be a Disney/Russ Meyer production.

Warranty is only 1 year on DVD players, 2 years on most other Denon products.

oops I stand corrected!

I would like to add a small flip down LCD monitor for viewing/navigating DVD-A menu titles so I don't have to crank up the Sammy DLP. Does anyone know if you can still get video output from component or s-video if the player is set for DVI without having to switch the 3910 out of DVI mode?

I would try it but my 3910 is on its way to NJ

TIA

That's what I do. I use composite and route everything through my pre/pro so it switches easier. I will have my 3910 back from Modwright on Friday hopefully. I will double check at that time if you do not yet have an answer.

Any opinions on firmware 9. I upgraded yesterday, and not sure about any differences on PQ. I did watch Spanglish on my Qualia 006, and the transfer was pretty good.

I feed a flat panel computer/multimedia monitor an s-video signal while my HS20 gets a DVI signal. Works great!

pepar, thanks for the information. I'll see what kind of deal I can get on one of those mini DVD monitors.

Be careful jazzcat, they are not all created equal.

I got a cheap 7" one off of ebay and no matter what I did, the image was never clear. Many times it was virtually useless it was so bad. I chucked it into the trash and bought a used 6" alpine off of ebay. Works like a chief!

Greetings,

Mark, I use a 14" Toshiba CRT, mounted on the wall. I have the S Video output on the 3910 routed through my pre/pro to the Toshiba. The monitor works great for DVD A menus, and viewing info from my Tivo.

You can see my setup by visiting my webpage

HERE If you scroll down to the third pic you will see what I mean.


Regards,

Ralph, nice set-up! I am pushing the envelope now with tweaks to our custom HT wall so I don't think the wife will let me hang something from the wall since it is not a dedicated HT room! BTW that SVS sub looks very familiar to me. I have the smaller 25-31 version.

Dave, thanks for the heads up on the LCD's. I did see some low priced LCD's on ebay. Some didn't look so well made. I will look for an Alpine since it did the trick for you.

My serial number on my 3910 is 406840XXXX. I am assuming that my built date is June 04. Is this correct?

I also read someplace that earlier built dates did not have any BTB problems. Is this true?

Here is where I read this! Is this confirmed that June and July 04 were okay for BTB? My serial # starts with 406.