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Denon 3910 Owners Thread - Page 239

post #7141 of 7503
does the denon 3910 output dolby digital thru hdmi or is it always sent pcm? i just switched my avr from denon 4306 to pioneer and i cant remember if denon avr showed dd or multichannel. pioneer only shows pcm. pretty sure i set it up correctly. plus i never changed setting after i got the new avr.
post #7142 of 7503
Quote:
Originally Posted by chgoz View Post

does the denon 3910 output dolby digital thru hdmi or is it always sent pcm?

It's your choice in SETUP.
post #7143 of 7503
First time posting in this thread. I have been searching all over this site for answers to the various problems I've bumped into tuning my system. 2 days ago my Denon 3910 would freeze up about 10 seconds after it was turned on, getting stuck on "loading". I thought it was the laser assembly possibly after reading various posts. It turns out that my AVM50 was the problem. I just updated the firmware on that and it was causing the 3910 to freezeif using HDMI. If I disconnect the HDMI cable everything works great! I just cancelled my OPPO order and am happily listening to SACD analog direct again. SACD digital from my PS3 just doesn't come close.
post #7144 of 7503
Quick update. The repair of the laser assembly and update to firmware has really improved my user experience of the 3910. The sound and video reproduction is breathtaking. Highly recommend the 3910 and 3910ci models.
post #7145 of 7503
ithink i have it set up correct but my avr only shows pcm? i have a pioneer elite vsx-94txh
post #7146 of 7503
OK, just got a new to me 3910. I finally get a chance to play some sacd stuff. Got a Petet Gabriel sacd and it plays fine. I have 2 Elton John sacd/cd. Captain Fantastic, and Madman across the water. But neither one will play. Not in sacd or regular cd text. Is this common? A little help please. One more thing. How do I know what firmware I have?
post #7147 of 7503
OK. I reset to factory default. Pressing fast foward/play then the open/close button for about 3 seconds. Now my EJ sacd's will play in regular cd but the player still doesn't recognize it as a sacd. Very odd.
post #7148 of 7503
Quote:
Originally Posted by Rinkledorf View Post

OK. I reset to factory default. Pressing fast foward/play then the open/close button for about 3 seconds. Now my EJ sacd's will play in regular cd but the player still doesn't recognize it as a sacd. Very odd.

With the 3910 turned on and an SACD in the drawer BUT STOPPED, have you tried pushing the SACD SETUP button on the remote until the display shows MULTI? Once you have done that, it should play in 5.1 SACD, and any other SACD's that you put in the drawer after that will automatically be started in 5.1 mode (or 2-channel SACD if the disc is a 2-channel SACD without surround tracks).

If this doesn't work, I suspect there is something wrong with your 3910.
post #7149 of 7503
Quote:
Originally Posted by pbarach View Post

...If this doesn't work, I suspect there is something wrong with your 3910.

I agree. All of those SACDs work in my DVD-3910. {EDIT: How does the OP have it hooked up to the AVR?}
post #7150 of 7503
5.1 analog out. DVD-A works just fine.
post #7151 of 7503
I gather from your description the player isn't reading the SACD (i.e., not showing SACD on the display) and something is wrong with it. My only other thought is, if you are using the Analog connection that possibly you hit the Mode button on your AVR's remote (or ext in) and it's not allowing the SACD track to be channeled.

Also do you have your DVD-3910 set up as an Audio player in Setup and do you have it setup as 2 channel in the HDMI configuration?
post #7152 of 7503
Quote:
Originally Posted by Zen Traveler View Post

I gather from your description the player isn't reading the SACD (i.e., not showing SACD on the display) and something is wrong with it. My only other thought is, if you are using the Analog connection that possibly you hit the Mode button on your AVR's remote (or ext in) and it's not allowing the SACD track to be channeled.

Also do you have your DVD-3910 set up as an Audio player in Setup and do you have it setup as 2 channel in the HDMI configuration?

I can't see how the HDMI configuration would have anything to do with this problem. Am I missing something? For once , I think we have a non-HDMI problem.

The OP is saying that the 3910 is playing back only the cd layer, and that it's playing the cd layer through the 5.1 analog out. If the blue SACD logo is lit on the 3910, then SACD sound (either MULTI or STEREO, depending which layer you choose) will play through the 5.1 analog outputs. If the blue logo is not lit, then the CD layer will play through those outputs.

The AVR will play whatever comes in via its 5.1 input, whether it's an SACD layer or the CD layer. The AVR can't tell the difference; so if CD sounds is playing (which it is), then SACD sound would, too. Clearly the problem lies in the 3910. Either the OP's machine is broken or he needs to follow the instructions I posted earlier about how to choose the SACD layer using the SUPER AUDIO CD SETUP button on the remote.
post #7153 of 7503
I was messing around with the setup menus trying to output the CD layer of a hybrid SACD to an external DAC. Couldn't get it to work, so I decided to try a regular CD. I tried 4 different CDs but it won't play any. I'm not too savvy with this stuff, so I'm hoping I just screwed up a setting.

When I put a CD in, it seems to say "loading" for longer than usual and then the display says 0h00m00s. Pressing play just gives me the hand in a circle with the slash through it on the TV.

With an SACD it will play the stereo layer but the CD layer won't play.

I tried turning it off and on. Also tried unplugging it overnight. This morning it played certain CDs and not others and then started refusing all CDs.

I'm hoping it's just a setting I'm overlooking. Someone suggested cleaning the laser, if anyone knows a good product to do that, I'd appreciate it.

Thanks in advance.

Sue
post #7154 of 7503
SACD's won't even play in mine. Be it multi, stereo or cd text. same readout as yours 0h00m00s. The disc doesn't even spin. DVD-A DVD-V and regular cd's work though.
post #7155 of 7503
Well that's weird since my problem is the opposite of yours.

Sue
post #7156 of 7503
Quote:
Originally Posted by Rinkledorf View Post

SACD's won't even play in mine. Be it multi, stereo or cd text. same readout as yours 0h00m00s. The disc doesn't even spin. DVD-A DVD-V and regular cd's work though.

Cost me $400 to fix just this problem.
post #7157 of 7503
Here's what's happening now. I tried a copy of Peter Gabriel "shaking the tree" SACD. This is not a hybrid. The sacd logo lights up and the disc plays fine. Then tried a Diana Krall's The Girl In The Other Room "hybrid" sacd. No sacd logo. But the cd layer plays now. But the sacd layer still doesn't work. Could it be possible that the player isn't reading the dual layer?
post #7158 of 7503
I am not certain -- but the "Girl In the Other Room" disc I have is Redbook CD on one side and DVD/DVD-Audio on the other. Are you sure yours is a SACD disc?
post #7159 of 7503
It's a sacd. Drove 40 miles tonight to the nearest BB. The only sacd's I could find were Diana Krall and David Bowie's Ziggy Stardust. Talk about opposite ends of the musical spectrum.
post #7160 of 7503
Quote:
Originally Posted by Rinkledorf View Post

It's a sacd. Drove 40 miles tonight to the nearest BB. The only sacd's I could find were Diana Krall and David Bowie's Ziggy Stardust. Talk about opposite ends of the musical spectrum.

If you have a limited spectrum.

Oh, yes, I also have the Krall on SACD.
post #7161 of 7503
Quote:
Originally Posted by Kal Rubinson View Post

If you have a limited spectrum.

Touche
post #7162 of 7503
Your laser assembly is broken. I had the same problem.
post #7163 of 7503
Quote:
Originally Posted by ddawatson View Post

Your laser assembly is broken. I had the same problem.

Oh man, that's brutal.
post #7164 of 7503
Quote:
Originally Posted by Kal Rubinson View Post


...Oh, yes, I also have the Krall on SACD.

I have all of the disks that Rinkledorf mentioned EXCEPT Diana Krall and they play fine in my player.

Unfortunately it sounds like gailstorm's laser unit is about to go out and Rinkledorf's already bit the dust. Do both still play DVDs? I also assume on the Dualdisks that you are turning them over to get to the SACD layer (at least that is how my DVD-A Dualdisks are).

Btw, I have no experience in cleaning the laser, nor have I had to in the 3 years I have owned this player.
post #7165 of 7503
I wonder what the spec. is for this unit's laser assembly regarding hours of use? I too have a 3910 and wonder if I should just use it for SACD/DVD-audio (vs. DVD movie playback) to minimize its use?

Andre'
post #7166 of 7503
Quote:
Originally Posted by Andre Smith View Post

I wonder what the spec. is for this unit's laser assembly regarding hours of use? I too have a 3910 and wonder if I should just use it for SACD/DVD-audio (vs. DVD movie playback) to minimize its use?

Andre'

Don't know about the first question, but I still use my 3910 for standard DVDs as well as DVD-A. For SD-DVDs, I output 480i over component to my external video processor. Depending on the presence of a video processor in your system - external or built into a pre/pro or AVR or display - I might still use the 3910 to upscale to 1080i over HDMI as I believe it does a better job than the Panny BD30 Blu player that I have.
post #7167 of 7503
I took it to my local tech and he checked the laser under a microscope. It was clean so he ordered a new laser assembly.

It was playing DVDs and SACDs ok so I guess it varies in what kind of discs it will stop reading first when the laser starts to go.

Thanks to all for your help in figuring this out.

Sue
post #7168 of 7503
Sue, what was the damage $, for a new laser? If you don't want to post the price on the board, you can shoot me a PM. thanks
post #7169 of 7503
I just upgraded my AVR 4306 to the new AVR4308CI. I had my Denon 3910 hooked up to the 4306 with the firmware upgrade to Denon Link 3 and it played sacd and dvd audio and all audio formats of SD movies flawlessly.
I had it hooked up to HDMI for video and and DL 3 for Audio.
Well with the new 4308 you just assign your HDMI then your digital, Component, analogue, etc. There is no Video assignment and audio assignment.
I hooked up the 3910 to the 4308 just like i had in the 4306.
Now I can't play sacd at all, dvd audo is in 2 channel only and regular dvds only play in 2 channel only.
I have it hooked up to HDMI #3 and Digital is Denonlink. Nothing else. But it seems like the denon link is not being recognized for the audio. I can unplug the denon link and it still plays and it also has the denon link light still on??

I read in an earlier post that the HDMI 1.3 of my new amp the 4308 can't receive DD or DTS signals from the 1.1 Denon 3910.

How can I set my amp or Denon 3910 to get the most out of it then. I want to at least to be able to play movies in 5.1. Can I unhook the hdmi to play dvd-a and sacd?? I am stumped.
I have been playing with this since Friday morning trying to solve.
If anyone has solved this issue to the best that this player can now do I would really appreciate those settings.
Thanks
post #7170 of 7503
Quote:
Originally Posted by LoWd0Wn View Post

I just upgraded my AVR 4306 to the new AVR4308CI. I had my Denon 3910 hooked up to the 4306 with the firmware upgrade to Denon Link 3 and it played sacd and dvd audio and all audio formats of SD movies flawlessly.
I had it hooked up to HDMI for video and and DL 3 for Audio.
Well with the new 4308 you just assign your HDMI then your digital, Component, analogue, etc. There is no Video assignment and audio assignment.
I hooked up the 3910 to the 4308 just like i had in the 4306.
Now I can't play sacd at all, dvd audo is in 2 channel only and regular dvds only play in 2 channel only.
I have it hooked up to HDMI #3 and Digital is Denonlink. Nothing else. But it seems like the denon link is not being recognized for the audio. I can unplug the denon link and it still plays and it also has the denon link light still on??

I read in an earlier post that the HDMI 1.3 of my new amp the 4308 can't receive DD or DTS signals from the 1.1 Denon 3910.

I'm trying my 3910 with HDMI right now. I just played a DVD-A and passed hi-res multichannel to my new pre/pro via HDMI. I have not been able to pass DD/DTS for decoding in the pre/pro, but that's not necessary if they are decoded onboard and passed as mc audio.
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