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Denon 3910 Owners Thread - Page 247

post #7381 of 7479
12/6/09 at 2:35pm
Quote:
Originally Posted by JohnGZ28 View Post

Denon Link 3. It worked fine for a couple of years. Popped a SAC in one day and no sound. 3910 shows it is outputting 5 channel but the 4806 isn't receiving them.

K\\\\\\Is DL3 turned on in the 3910 setup screeens, and is DL3 assigned in your receiver to the digital input you use for listening to SACD's?
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post #7382 of 7479
12/6/09 at 4:41pm
Quote:
Originally Posted by pbarach View Post

K\\\\\\Is DL3 turned on in the 3910 setup screeens, and is DL3 assigned in your receiver to the digital input you use for listening to SACD's?

Yes. The funny thing is the 4806 is set to switch to EXT IN if no signal is received from DL3 and it goes into this mode when I put in an SACD. If I put in a CD it will switch to Denon Link Stereo and it plays fine.
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post #7383 of 7479
12/24/09 at 1:34pm
Anyone have any problem with color that fades in and out? All of a sudden while watching DVDs, at certain times, the color gets all out of whack and become almost unwatchable, for instance reds become really pronounced like you have your picture settings in torch mode. It's really baffling. Any suggestions? Possibly the cables degrading (audioquest hdmi and composite-not super cheapos) or player issue.

It's not a television issue (i don't think) as my picture quality out of my Dish box is outstanding. Also, I *rarely watch many movies and haven't over the years (maybe less than 20 per year). Thanks everyone and happy holidays!
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post #7384 of 7479
12/25/09 at 10:20am
Quote:
Originally Posted by slikkrock View Post

Anyone have any problem with color that fades in and out? All of a sudden while watching DVDs, at certain times, the color gets all out of whack and become almost unwatchable, for instance reds become really pronounced like you have your picture settings in torch mode. It's really baffling. Any suggestions? Possibly the cables degrading (audioquest hdmi and composite-not super cheapos) or player issue.

It's not a television issue (i don't think) as my picture quality out of my Dish box is outstanding. Also, I *rarely watch many movies and haven't over the years (maybe less than 20 per year). Thanks everyone and happy holidays!

No problems of that type, just the SACD issue that I have. Try swapping ends on the HDMI cable.
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post #7385 of 7479
2/2/10 at 6:48am
I'm hoping somebody can help me out. I've had my 3910 for several years, and have been quite happy with it.

Until recently, it was connected via DVI to an Infocus 7205 projector at 720p.

I recently upgraded my projector to an Optoma HD20, and switched to using HDMI.

Now, with the Denon's output set to either 720p or 1080i, black levels are terrible, as if someone had cranked the brightness way up. Oddly, if I set the output to be 480p, black levels are fine.

There are no such issues when I connect my Oppo Blu-Ray player to the projector.

Both the Oppo and the Denon are connected through an Oppo HDMI switch to the projector.

Is this perchance a known issue of some sort? Is there a firmware update that might correct this? I've done some searching through the forums but haven't found this issue.

Thanks,

Stephen
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post #7386 of 7479
2/5/10 at 3:02pm
I'm trying to find a way to play HDTracks, audio files with 24 bits and often 96Khz. In principle, such files can be burned to CD-R data disk and played on multiformat disc players, preferably as lossless AIFF or FLAC files. However it seems the 3910 documentation only mentions MP3 and WMA files. I tried putting an AIFF 24/96 file onto a data CD-R, and my 2910 doesn't recognize it. It shows "Stop" on the display and play doesn't work.

I currently have a 2910 but was thinking of getting a 3910 specifically for HD music disc playback. It looks like the 3910 has better audio hardware than Oppo BDP-83 (though perhaps not better than the more expensive BDP-83 SE) and I can get it cheaper. 3910 specs 120dB dynamic range, which is stellar. Oppo tends to support just about anything, though, and I'd bet it supports 24/96 FLAC and AIFF.
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post #7387 of 7479
2/5/10 at 3:54pm
Well, on further investigation it appears Oppo BDP doesn't support AIFF or FLAC either, so I'll get 3910, and the best solution for now appears to be to burn HD audio files to DVD (plain old DVD-Video will work for 24/96 stereo audio files).

Quote:
Originally Posted by charlesp210 View Post

I'm trying to find a way to play HDTracks, audio files with 24 bits and often 96Khz. In principle, such files can be burned to CD-R data disk and played on multiformat disc players, preferably as lossless AIFF or FLAC files. However it seems the 3910 documentation only mentions MP3 and WMA files. I tried putting an AIFF 24/96 file onto a data CD-R, and my 2910 doesn't recognize it. It shows "Stop" on the display and play doesn't work.

I currently have a 2910 but was thinking of getting a 3910 specifically for HD music disc playback. It looks like the 3910 has better audio hardware than Oppo BDP-83 (though perhaps not better than the more expensive BDP-83 SE) and I can get it cheaper. 3910 specs 120dB dynamic range, which is stellar. Oppo tends to support just about anything, though, and I'd bet it supports 24/96 FLAC and AIFF.
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post #7388 of 7479
2/22/10 at 7:31am
So I thought I'd post a followup to my earlier post. I tried using a DVI to HDMI adapter to see if the issue was confined to the HDMI ouput. It was not, I saw the same issue of blown out contrast via the DVI connector. I also updated to the latest official firmware on the Denon site. That did not help either.

After swapping cables and resolutions many times, the black levels suddently were just fine at 720p and 1080i. However, now on 480 I get black crush. So I moved the problem of too bright on 720p and 1080i to not bright enough on 480p.

So clearly there is some kind of issue with black level not setting up properly, but since it's okay now at the output resolution that I want, I guess I'm going to call it a day.

I'm still surprised no one else has seen this issue.

Stephen
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post #7389 of 7479
2/27/10 at 8:44am
Any pictures showing where the solder blobs are that have to be removed for the HOP-1200R ?

Thanks
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post #7390 of 7479
3/2/10 at 2:28pm
Quote:
Originally Posted by mjz3348 View Post

Any pictures showing where the solder blobs are that have to be removed for the HOP-1200R ?

Thanks

I remember seeing pictures of the ground blob, but cant remember if it was in this thread or the 3930 thread. If you have a new and old unit, it is pretty obvious where the blob is if you compare the two units.
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post #7391 of 7479
7/5/10 at 10:03am
Damn it. I just got back from a short vacation and found that I had left a DVD playing in my 3910. So that's 4 days of the short DVD menu playing over and over again.

How much damage do you think I've done to the player?

So far, everything is playing fine, but I can't stop thinking I've degraded the motor or laser, and shortened the lifespan of this wonderful machine....
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post #7392 of 7479
7/5/10 at 2:38pm
Quote:
Originally Posted by BuckNaked View Post

Damn it. I just got back from a short vacation and found that I had left a DVD playing in my 3910. So that's 4 days of the short DVD menu playing over and over again.

How much damage do you think I've done to the player?

So far, everything is playing fine, but I can't stop thinking I've degraded the motor or laser, and shortened the lifespan of this wonderful machine....

How could anyone answer the question? I mean, if it dies tomorrow, how will you know whether it would have died anyway, without the 100 straight hours of playing that menu over and over?
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post #7393 of 7479
7/30/10 at 8:02am
Quote:
Originally Posted by BuckNaked View Post

Damn it. I just got back from a short vacation and found that I had left a DVD playing in my 3910. So that's 4 days of the short DVD menu playing over and over again.

How much damage do you think I've done to the player?

So far, everything is playing fine, but I can't stop thinking I've degraded the motor or laser, and shortened the lifespan of this wonderful machine....

I know how you feel!

I am in the process of re-designing my sound room and I have disconnected everything and stored it until I have completed the project. I don't know what is worse, keeping it running or shutting it down for a while hoping that everything works as it did before. Good luck to you.
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post #7394 of 7479
9/18/10 at 9:48am
Saddest site I've ever seen... A Denon 3910 at Good Will this morning for $100.
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post #7395 of 7479
9/18/10 at 10:00am
Quote:
Originally Posted by madpoet View Post

Saddest site I've ever seen... A Denon 3910 at Good Will this morning for $100.

wow, that is sad. Did you buy it?
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post #7396 of 7479
9/18/10 at 10:23am
Quote:
Originally Posted by JohnGZ28 View Post


wow, that is sad. Did you buy it?

Nope, they don't guarantee anything works.
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post #7397 of 7479
9/18/10 at 11:42am
Still have the 3910 and Oppo in my main system, and use both. I wouldn't part with my 3910 for anything less than $500, maybe more.
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post #7398 of 7479
9/18/10 at 1:45pm
For a hundred bucks I'd go back with a CD and find a plug in the store. The main problem with the 3910 was the traverse mechanism, and if the counter starts showing that the CD is playing it should work.
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post #7399 of 7479
10/2/10 at 6:16am
Quote:
Originally Posted by michidragon View Post

Okay, excellent news - this looks good - for anyone who may want to replace the traverse unit on their 3910 themselves.

I'll document this as much as I can, hopefully to a successful end:

I got a hold of the service manual; and it:

1) States the procedure to test for a failed traverse unit, using a simple multimeter, by measuring DVD voltage (div. 14 for mA) across two test points; and by measuring CD voltage (div. 12 for mA) across two test points. No special test CDs are needed.

Opening up my DVD-3910 today, I noticed, on the back of the DVD mechanism, two numbers: CD - 2.19 mA / DVD - 2.19 mA

There is a section in the service manual: "Judging for Traverse Unit Replacement":

"NO DISC indicated, etc. Check Iop according to the measuring method described in step 2 below. If the checked value is 1.5 times or more than the initial Iop indicaated on the rear of the mechanism unit, the traverse unit should be replaced."

There are two points on the DVD board: "DVD Laser Drive Measuring Point", "CD Laser Drive Measuring Point". -- "DVD Laser Drive current is calculated by Measured Voltage Value / 14; CD Laser Drive current is calculated by Measured Voltage Value / 12".

"Playback the title-1 of (test disc) or commercially available DVD disc."
"Playback the track-1 of (test disc) or commercially available CD disc."

"If the present value of the laser drive current is 150% up to initial value, it is the point of the pickup replacement."

So..there's where those original values came in. Handy that they wrote them on there in the factory. (Every 3910 should have this.)

This is where I'm having trouble - I can only assume this means "above 150% of initial value". Nothing else would make sense...

But,

2) here's the good part:

"No mechanism adjustment is required as the whole unit is replaced with a new one."

and

"In the case of the pickup replacement, replace the Traverse Unit with no adjustment."

Just in case you didn't hear it the first time.

This is good indeed, and means this might be a success and an easy repalcement for 3910 owners; bringing the repair cost down from $300-$500 to around $120.

Also, it seems that this newer traverse unit might be improved. There was a 'technical bulletin' saying that the "9KA-2A-506B" has been replaced with the currently orderable part, "9KA-2A-708". Maybe Denon was made aware of these reliability issues and the -708 part may be a later revision.

We shall see! I couldn't find anyone else doing this on the 'net, and, FYI I have a 2910 and 5910CI as well, from what I can tell the part numbers are different, but the procedure should be identical.

So, there's an update on this and we'll see how it goes.

-Michi

I'll measure my Iop values tomorrow and let everyone know how it goes.

Hallo Michidragon,
i have a denon 2910 that needs a new laser. Can you tell me how i can see what kind of traverse mechanism i have. So i can buy the correct laserhead(HOP 1200S or R??). And can you please send me picture by picture instruction on the assembly replacement that you describe.

thanks a lot
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post #7400 of 7479
12/6/10 at 3:13pm
Hi folks,

Believe it or not, Have had a 3910 in a sealed box for 4 years and just got a flat panel and put the 3910 into my system. I have read 50 or so of the pages of this thread and thought it time to ask two questions:

1. What settings do I need to play 24/192 through the stereo analog outs? DVD-A and SACD multi work fine, but unsure I am getting hi res from the 192 tracks.

2. I see so many mentions of firmware 6609-5, or 6609-8. When I check I see ESS 6609-D. Why a letter when everyone else sees a number? And I went to Denon, input my serial number and they tell me there is newer firmware to download, but no information on the firmware version. SO until I check here, I have not updated.

Appreciate your replies.

~Bob
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post #7401 of 7479
12/7/10 at 2:53pm
Quote:
Originally Posted by rebop View Post

1. What settings do I need to play 24/192 through the stereo analog outs? DVD-A and SACD multi work fine, but unsure I am getting hi res from the 192 tracks.

Not sure I understand your question. If a stereo track is recorded at 24/192 or any other frequency, then the DAC inside the 3910 is converting it to analog--and that's what's coming from the analog outs. There are no "bits" and no hi-rez coming from the analog outputs, because the DAC has converted them into the 2-channel analog signal.

If you have a hi-rez signal that is more than two channels, then I don't know what comes out of the stereo analog outputs, but you will get the analog version of all the channels coming through the multichannel analog outputs.
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post #7402 of 7479
12/7/10 at 5:40pm
Thanks for the reply.

I just wanted to be sure there was nothing to be set I may have missed that would downsample the 24/192. For example, an LPCM setting or the like.

So, if I understand you correctly, if there is 24/192 present and I coose the stereo tracks, it decodes and sends that out the stereo analog jacks. If so, then I should be good.

Would love to hear the answer on the firmware versions as well if anyone has a moment.

~Bob
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post #7403 of 7479
12/26/10 at 12:44pm
Just upgraded my Denon AVR to Onkyo's pre/pro PR-SC5508 subsequently Denon Link is gone. Any ideas of how to get SACD over to the pre/pro besides analog?
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post #7404 of 7479
12/26/10 at 12:56pm
Quote:
Originally Posted by ezervoud View Post

Just upgraded my Denon AVR to Onkyo's pre/pro PR-SC5508 subsequently Denon Link is gone. Any ideas of how to get SACD over to the pre/pro besides analog?

Analog is the only way you can get SACD out of a 3910 if you don't have DLink.
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post #7405 of 7479
12/26/10 at 1:04pm
You break my heart pbarach :-)
What about IEEE1394?
On the Onkyo, as far as digital inputs are concerned I have
HDMI, optical, coaxial and usb
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post #7406 of 7479
12/26/10 at 1:45pm
Quote:
Originally Posted by ezervoud View Post

You break my heart pbarach :-)
What about IEEE1394?
On the Onkyo, as far as digital inputs are concerned I have
HDMI, optical, coaxial and usb

pbarach is correct, buy the 6 cable bundle and enjoy.
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post #7407 of 7479
12/26/10 at 2:19pm
Quote:
Originally Posted by ezervoud View Post

You break my heart pbarach :-)
What about IEEE1394?
On the Onkyo, as far as digital inputs are concerned I have
HDMI, optical, coaxial and usb

I completely forgot about IEEE 1394, since I've never used it. The 3910 manual says it WILL transmit SACD via IEEE 1394 as long as the receiver implements the DTCP (copyright protection) protocol. But it doesn't look like the Onkyo has an IEEE 1394 input.
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post #7408 of 7479
1/26/11 at 5:54pm
Hey guys im new to this forum and really having a hard time searching just this thread.

So i have a question about my 3910

When i insert a CD and hit play it plays fine, if i hit the skip button to go to the next song the audio stops... The ticker on the display keeps going but no audio.

I have heard that you can reset these players and i have read the manual but cant seem to find out how to do it.

Can someone please tell me how i reset my 3910?

And if that doesnt work can someone tell me the next step too, thanks a bunch!
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post #7409 of 7479
1/27/11 at 5:40am
Quote:
Originally Posted by mikewoodkozar View Post

Hey guys im new to this forum and really having a hard time searching just this thread.

So i have a question about my 3910

When i insert a CD and hit play it plays fine, if i hit the skip button to go to the next song the audio stops... The ticker on the display keeps going but no audio.

I have heard that you can reset these players and i have read the manual but cant seem to find out how to do it.

Can someone please tell me how i reset my 3910?

And if that doesnt work can someone tell me the next step too, thanks a bunch!

Press fast foward/play and hold, then the open/close button for about 3 seconds. If memory serves me correctly.
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post #7410 of 7479
1/27/11 at 6:33am
Thanks, i tried that and it said initializing... It reset everything and i still have the same problem.

Here is the funny thing, it plays audio fine through the HDMI port and into my TV, i can skip songs and the audio works through there, however i want to use this as a stand alone CD player only, so i want to use the analog outs on the back.

It is really weird, when i put in a cd and hit play it plays the first track perfectly, then as soon as the next track starts, no audio comes out of the analog outs, again audio comes out of the HDMI.

Also, if i hit fast forward (or the direct button) i can hear a short burst of audio come out of the analog outs, then silence. This happens everytime! So frustrating!

Do you think that a firmware update could solve this problem? I am having a hard time finding the firmware update on the web, does anyone have a link?

And finally do you think that this is a problem that is software or programming related or do you think it needs servicing and where do i get it serviced?

Thanks!
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