I'll have to check when i get home. It's the one with the new PVR built in that records HD as well. I just got off the phone with the CSR's, and apparently the ABC deal last night was system wide. They are taking names and numbers to contact us when they've figured it out, as well as offering $25 credits.
what i'm paying for - the quality's not there. I'm being fairly insistant this time that they need to be able to assure me that they're getting it under control and can give me a reason why I should stay with them (i'm loyal, but this is ridiculous) instead of going satellite.
My wife used to work at WGAL, and apparently WGAL's been insisting that in order to use their HD feed, they have to do so at full bandwidth. BR My point to them is that it's really not about the credit, but I'm not getting hasn't been willing to do that until recently, and apparently they've agreed to do so, so our NBC feed should be local as opposed to Philly, soon if not already (I don't watch much tv in the summer, it could have already happened). I find that I have most problems with ABC historically, and today it was explained to me that comcast has a fiber link to the ABC feed, while BR is getting it via transmitter, and taht the ABC transmitter has issues from time to time.
Those are all fine and dandy explainations, but I just want it to work. Explain it, but fix it. I'm paying $1500/year for programming for crying out loud.