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iGuide  

post #1 of 49
Thread Starter 
Comcast NJ - Union/Verona

Here is the new iGuide web site and demo.

http://www.i-guide.tv/

I know Comcast is going to deploy this over the next 30 to 45 days.
post #2 of 49
Thread Starter 
Comcast NJ - Union/Verona

I decided to go to Comcast's site and found this PDF.

http://www.comcast.com/MediaLibraryR..._Dual_4468.pdf

Between the demo http://www.i-guide.tv/ and the PDF it looks like there are some new key features:

1. Series Recording. Looks like First Runs as well.
2. Series Priority
3. Time line indicator when Pausing.
4. TV window in the guide.
5. Mini and larger guide.

Looking forward to this and hopefully the 6412 is soon to follow.

Mark
post #3 of 49
Good catch.

iGuide demonstrated earlier this year had the same recording options as the current TV Guide software. The same options were shown on the earlier PDF. It looks like they've updated iGuide with some new features. Perhaps Comcast is listening to its customers after all?

Screenshots from the PDF:
http://home.comcast.net/~bklfowler/i...e_firstrun.jpg http://home.comcast.net/~bklfowler/i...e_priority.jpg

Now, if they'd only add the ability to remove channels from the guide that you don't want to see (like the Moxi and MS DVR software), a 60x FF speed, time compensation on20x and 60x fast forward and rewind (or 30-sec skip), and grouping for 2+ episodes of the same program on the DVR....
post #4 of 49
Thread Starter 
Quote:
Originally posted by markjrenna
Comcast NJ - Union/Verona

I decided to go to Comcast's site and found this PDF.

http://www.comcast.com/MediaLibraryR..._Dual_4468.pdf
Comcast NJ - Union/Verona

Today Comcast pulled the link (although the link above still works)to the the PDF from their site. Maybe it wasn't supposed to have been there yet. Maybe they are having problems with the new iGuide.
post #5 of 49
Thread Starter 
Quote:
Originally posted by markjrenna
Comcast NJ - Union/Verona

Today Comcast pulled the link (although the link above still works)to the the PDF from their site. Maybe it wasn't supposed to have been there yet. Maybe they are having problems with the new iGuide.
Comcast NJ - Union/Verona

The link is back up.

http://www.comcast.com/tvgdvr/
post #6 of 49
Thread Starter 
Comcast NJ - Union/Verona

Here is another link from Comcast http://www.comcast.com/newguide/

This used to say the new iGuide would arrive between 9/29 and 10/14. The message now reads

"Comcast is improving your Digital On-Screen Program guide. To learn more about the new On-Screen Program Guide coming to you this fall, click..."

So I guess we should expect the iGuide anytime from now till what, December 20th.

I hope sooner than later.
post #7 of 49
Thread Starter 
Comcast NJ - Union/Verona

Update! Comcast has to install some new equipment (so that iGuide can work) in their head end. This is scheduled for mid to late October. Once that equipment is in and working (no bugs), then the iGuide will be deployed to all Digital STB's late October to early November.
post #8 of 49
Thanks for the updates on this, Mark... I haven't seen anything as of yet down here in the Meadowlands.

-jim
post #9 of 49
Thread Starter 
Comcast NJ - Union/Verona

Comcast released a new demo of their iGuide. It is similar to the one at http://www.i-guide.tv/ but it is Comcast specific. In the DVR section of the demo it now lets you choose between a Single Tuner and a Dual Tuner. There are some differences that may be significant (other than two tuners of course). Looks like the time bar on the dual tuner indicates the show and channel while the single tuner does not. Another important item mentioned in the dual tuner demo is the first run feature. They also say the DVR will "detect" line up changes. If this is true, this will be much more Tivo "like" utilizing Name based recording over time based.

Wow this looks great. I hope it is all that it appears to be.

Check it out here http://comcast.com/newguide/flashdemo.html

Looks like we will see the iGuide very late October to very early November.
post #10 of 49
Thread Starter 
Comcast NJ - Union/Verona

iGuide upgrade...

I'm hearing December. Here is why:

1. Comcast is trying to roll out the iGuide to all Motorola STB's everywhere. They would like to do this pretty much at the same time.

2. There is new equipment that has to be installed in each head end (each cable sub.) The equipment allows iGuide to function properly. For instance, the ability to notice a lineup change and correct the OSG. This is very much like Tivo.

3. Testing. Comcast does not want to fall into the same debacle that Cox/Pioneer is in. Comcast wants to deploy the iGuide and yes the 6412 when everything is working.

If I get a more concrete time frame I will let you all know here.

Comcast is waiting to receive 6412's. I'm hearing that they should be in soon (before December). When they are finally available, they will have the new iGuide on them regardless of the iGuide roll out.
post #11 of 49
Quote:
Originally posted by markjrenna
Comcast NJ - Union/Verona

Another important item mentioned in the dual tuner demo is the first run feature. They also say the DVR will "detect" line up changes. If this is true, this will be much more Tivo "like" utilizing Name based recording over time based.
I think I read a post awhile back that stated this feature (name based recording) is patented by Tivo. Can anyone confirm this is the case? I just always assumed that Tivo would have the edge in PVR technology because of this exclusive feature and thought that even if it could be reverse engineered (which is legal), that no manufacturer could place this feature on a non-Tivo box.
post #12 of 49
Thread Starter 
Comcast NJ - Union/Verona

10/25/04

i-GUIDE Press Release:
http://www.gemstartvguide.com/pressr...r.asp?prId=287
post #13 of 49
Thread Starter 
Comcast NJ - Union/Verona

This is Comcast NJ specific.

i-Guide deployment:

Union/Meadowland's is 12/8

Jersey City/East Windsor area is 12/15

Of course this is subject to change with or without notice. But as of today, it's the plan.
post #14 of 49
Thread Starter 
Comcast NJ - Union/Verona

A couple more links regarding the i-Guide:

http://broadband.motorola.com/dvr/do...lue_iGuide.pdf

http://broadband.motorola.com/dvr/downloads/URMD2.pdf

I know have the i-Guide with the 6412.
post #15 of 49
Just received my new Moto6412 yesterday 11/21/04. Looks good swap is pretty kool. I have heard from other forums that therer is not PIP funtionality in the 6412 what a bummer. The new I-Guide is also pretty good and the DVR functions such as series recording is a big improvemnet.


Is it true about PIP or does a future firmware upgrade enable the function?




Rob Dolan
post #16 of 49
Thread Starter 
Quote:
Originally posted by rob316
Just received my new Moto6412 yesterday 11/21/04. Looks good swap is pretty kool. I have heard from other forums that therer is not PIP funtionality in the 6412 what a bummer. The new I-Guide is also pretty good and the DVR functions such as series recording is a big improvemnet.


Is it true about PIP or does a future firmware upgrade enable the function?




Rob Dolan
Comcast NJ - Union/Verona

The 6412 is incapable of showing both tuners at the same time. We can only hope that Motorola is working on a successor dual tuner DVR/STB that has the ability to do PIP.

Mark
post #17 of 49
Comcast will install two units for me on Monday (11/29). Hope they are not the reboot duds.
post #18 of 49
Thread Starter 
Comcast NJ - Union/Verona

Here is the i-Guide FAQ from Comcast's site:

http://www.comcast.com/Support/Corp1...aq2_278_0.html
post #19 of 49
Quote:
Originally posted by markjrenna
Comcast NJ - Union/Verona

Here is the i-Guide FAQ from Comcast's site:

http://www.comcast.com/Support/Corp1...aq2_278_0.html
FAQ #9 is pretty funny: "I liked the old guide better. Can you switch my service back to it?"
post #20 of 49
Thread Starter 
Comcast NJ - Union/Verona

Per Comcast of NJ regarding the i-Guide deployment:

"No date has been set yet. We are looking at quarter 1 '05. As far as the software version, it will be a newer version. They are working out some bugs."
post #21 of 49
Thread Starter 
Comcast NJ - Union/Verona

Follow up...

I was told by Comcast (not a CSR) that Corporate is the reason for the delay.

What I was told was the following:

The i-Guide may not get deployed to any Comcast system this year.

Comcast stated two reasons:

1. This is a crucial time of the year. Holidays and a lot of TV viewing. Comcast does not want to deploy the i-Guide and then have some unexpected problem arise. They feel safer to wait until after the holidays.

2. The i-Guide will put a huge strain on the CSR's (mbernste has mentioned this as well). The CSR's are not fully trained on the new guide. Also the i-Guide will be deployed over time and not in one shot.

For the Comcast of NJ system, it will be deployed over a period of one week sometime in Q1. With the Comcast of NJ system divided into three segments. In other words, three individual deployments.

I was told that this deployment is rather complex since there are three parts to the deployment. VOD, Guide, and firmware all have to be deployed to insure the i-Guide will work. Comcast of NJ has no less than four Digital STB's deployed and each has its own individual characteristics. So there will be individual STB deployments within the overall deployment.

I'm sure this is a rather complex deployment. It is probably best to do it right. Not just hastily deploy the i-Guide and create more problems and frustration for Comcast and more importantly us, their customers.
post #22 of 49
Quote:
The i-Guide may not get deployed to any Comcast system this year.
It has been deployed in New England for about a month. Check out the Local HDTV Info and Reception, Boston MA Comcast forum.

There are some bugs which may be the reason for not deploying in NJ, yet.
post #23 of 49
Thread Starter 
Quote:
Originally posted by Burley
It has been deployed in New England for about a month. Check out the Local HDTV Info and Reception, Boston MA Comcast forum.

There are some bugs which may be the reason for not deploying in NJ, yet.
Comcast NJ - Union/Verona

Thanks for the info.

I should have said that if the i-Guide has not already been deployed, it won't be until Q1 '05.

Mark
post #24 of 49
Thread Starter 
Here are the steps to program the 30 Second Skip, Mute, and Swap to the 6208/6412 remote.

1) Press the "Cable" button at the top of the remote to put it into Cable Box control mode.
2) Press and hold the "Setup" button until the "Cable" button blinks twice.
3) Type in the code 994. The "Cable" button will blink twice
4) Press (do not hold) the "Setup" button
5) Type in the code 00173 (for 30 second Skip), 00141 (for Mute) or 00236 (for Swap).
6) Press whatever button you want to map the skip, mute, or swap function to.
post #25 of 49
iGuide was deployed in Maryland on 12/7.
post #26 of 49
Anyone know if it was deployed in chicago? I am getting the dvr installed tomorrow. If I get the 6412 is it automatically this new iguide talked about here or not?
post #27 of 49
Here in Marin County, CA

for some reason the remotes that come with the 6412 have the "on Demand" button programmed strangely:

it looks like the numbers "1 9" (like typing in 19 to change channels) appear briefly on-screen, then the Program Guide pops up

The only way to get to the "On Demand" screen is to type 0-1-enter, which is a bit of a hassle.

Can anyone tell me how to reprogram the "On Demand" button to go to channel 01?

[I tried the method for 30-second skip, substituting 01 for the skip code, but that didn't work]

Thanks
post #28 of 49
Quote:
Originally posted by CraigSharrow
Here in Marin County, CA

for some reason the remotes that come with the 6412 have the "on Demand" button programmed strangely:

it looks like the numbers "1 9" (like typing in 19 to change channels) appear briefly on-screen, then the Program Guide pops up

The only way to get to the "On Demand" screen is to type 0-1-enter, which is a bit of a hassle.

Can anyone tell me how to reprogram the "On Demand" button to go to channel 01?

[I tried the method for 30-second skip, substituting 01 for the skip code, but that didn't work]

Thanks
No idea why the ondemand button would use "1 9" but you could simply hit 1 instead of 01. You may have the AUTOTUNE turned on which requires you to type the leading 0, so to turn this leading zero requirement off....in the setup menu, choose cable box options, then under AUTOTUNE, choose no.
post #29 of 49
Thread Starter 
Quote:
Originally posted by DirtRider
Anyone know if it was deployed in chicago? I am getting the dvr installed tomorrow. If I get the 6412 is it automatically this new iguide talked about here or not?
Comcast NJ - Union/Verona

I believe all 6412's (except Seattle) come with the i-Guide already installed.

Comcast MSO's nationwide are ready to deploy the i-guide on all STB's. My MSO has been ready since October but Corporate put a hold on i-Guide deployments until 01/03/05 at the earliest.

I would advise everyone reading this thread to take a look at the "Official Comcast 6412 w/ iGuide Discussion" thread located here:

http://www.avsforum.com/avs-vb/showt...hreadid=464986
post #30 of 49
I have the Comcast dual tuner DVR and I have problems with the series pass. No matter what recording options I pick, even though I specify 1st run only I get all the shows. This happens for every show that I have that would be on more then once a week. American Choppers, Mythbusters, Fresh Gear, The Screen Savers, Modern Marvels. Shows like West Wing are only recorded once but last night was an episode from 2003 and it was recorded. Anyone else have or had this problem?

Thanks!!!
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