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The Official R5000-HD Technical Status Discussion - Page 86

post #2551 of 2773
Mine was also EXACTLY as he described... Thats how I predicted his problem before he described it. There's something that causes this.. and a way to make it stop without adding extra delays. It's not specific to dish or operating system, and apparently hardware. I can actually make it start happening again, but I would have to revert to my old OS image. However, I think he should try to see for himself.

Quote:
Originally Posted by boiler11 View Post

Ok maybe it doesn't help you, but my problem is exactly as cosdog describes:



And, I have dish, and making those delays to small immediately brings back bad channel changes. I spent hours messing with those values ... trying to get them as low as possible. I've had them set that way for a long time now without any missed channel changes.
post #2552 of 2773
MKANET,

I'd love to know the root cause also, but I believe it's simply a timing issue. The nextcom folks probably just make it flexible with the delay to allow for differences in set top boxes.

I can assure you that guho's proxy does not solve the problem. He sent me the source long ago, and I also messed with that extensively. His proxy has no more granularity of channel changes than SageTV does. The R5000 app only accepts channel change commands as a single atomic command. It's after it receives that command that it goes through it's paces of pre-code, inter-digit, and new stream delays.

Besides, cosdod isn't even using SageTV, so isn't guho's proxy irrelevant? Unless scheduling via TitanTV uses the same TCP interface as SageTV.
post #2553 of 2773
Yeah youre totally right on both counts Boiler. Yes, it is a timing issue; and, I didnt even think that the proxy would have no effect on a non-sageTV setup... but, hey.. thats one more thing to cross off the list of troubleshooting.

I personally would prefer to try to avoid having to add delays after exhausting all possibilities first. I was successful in stopping the weird intermittent timing issues dead in its tracks... which is why I suggested to try some things first before giving up and adding extra timings. Lets face it, not everyone needs to add these timing values for it to work. What make's their setups different? I tried several different things to stop the inconsistent timings; and, admittedly, I have no idea which specific action actually did it...so, I just mentioned everything I did.

We're a rather small family here, it would be great to put our minds together since we have enough sharp people here that have this issue; and, see what's common among our setups. We have nothing to lose by trying. This is something that not even Nextcom Wireless had the resources to trouble shoot. However, we do. It's not some ambiguous unsolvable issue; and, I'm sure some of us have troubleshot possibly tougher issues in the past. The only thing I can think of right now is not having enough free physical memory driver/software functions to work correctly. I guess it could be a software component....but, we would all have to have the same thing in memory.

I am sitting here on the same setup that I once thought I would never get rid of the issue... now, with the same hardware and OS.. it just works.. and tunes into channels quickly on all 4 unlike cableboxes; the way it was designed to work (EDIT: with the exception of adding hugo's proxy; which I'm guessing might not have done a whole lot.. but didnt hurt either). The fact that this occurs on both dish and cableboxes is a good thing.. its yet another piece to the puzzle.

Of course, this is considering that there isn't more than one thing that can have the same adverse effect on timing. What do you think? I guess it might be hard for both of us who have perfectly working setups to be motivated to fix an issue we dont have anymore. The only difference is I was able to somehow stop the issue instead of working around it.

Anyhow, just a suggestion...
-Michael

Quote:
Originally Posted by boiler11 View Post

MKANET,

I'd love to know the root cause also, but I believe it's simply a timing issue. The nextcom folks probably just make it flexible with the delay to allow for differences in set top boxes.

I can assure you that guho's proxy does not solve the problem. He sent me the source long ago, and I also messed with that extensively. His proxy has no more granularity of channel changes than SageTV does. The R5000 app only accepts channel change commands as a single atomic command. It's after it receives that command that it goes through it's paces of pre-code, inter-digit, and new stream delays.

Besides, cosdod isn't even using SageTV, so isn't guho's proxy irrelevant? Unless scheduling via TitanTV uses the same TCP interface as SageTV.
post #2554 of 2773
Thanks boiler11 and MKANET for the suggestions!

I tried boiler's tweak settings, and results haven't been too good. But those settings make sense to me and I'm going to trying further tweaking within those parameters. With those settings, however, what I found was pretty much what i saw before: it would miss different commands, sometimes the channel numbers, sometimes the "enter" at the end, which meant it just stayed on the guide.

My experience with the r5000 software is exactly as MKANET suggests...I think it needs as little interference from other programs as possible. That's why i put it on a computer that I use for virtually nothing else and have ONLY the r5000 plugged into USB. I'm going to try disabling as much as I can in the Windows services...unfortunately, as I mentioned, it's an older Shuttle computer, so not sure how much I could upgrade the 1GB ram I have in it.

I also tried a different USB cable, just in case...but obviously, it didn't help.

If all else fails, I might end up going back to the older software, which was much better at channel changing, and just accept that I can't record some Dish channels (although one of the channels that didn't work was HBO Signature, which plays some really good older movies). It seems that adding the ability to tweak the settings actually made things worse...when I used that software, it did miss occasionally, but not nearly as often as 3.1d does.
post #2555 of 2773
Cosdog, no worries. I had a feeling it wouldnt work for you; but, wanted you to see for yourself. I'm sure there are optimal timing values that would work for you; but, I think you would be able to prevent the problem quicker than finding the through trial and error the right timing values. You would ultimately be better off since tuning into channels would be noticeably quicker.

There's a test I want you to try for me.

1. While everything is up and running (although not recording), turn off all your R5000 satellite boxes (if you have more than one). Don't worry the R5000 software, drivers, and windows wont mind at all that you just powercycled them; and will silently reconnect.

2. Disable all startup apps and services that you know for sure you dont use. You can go later and disable later the ones that you're not sure about (which you need to investigate). Try disabling the prefetch service (use this method). Since you have XP. I'd ask you to disable superprefetch if you had Vista/Win7.

3. Powercycler your PC.

4. Click the start menu, Run..., then type the following in the blank field and press the, "OK" button. This action will clear older cached items in physical memory. Since you just booted up, it may not clear up a whole lot; but since you have very low memory, it may clear cache for stuff in your startup.

Code:
%windir%\\system32\
undll32.exe advapi32.dll,ProcessIdleTasks
5. Start setting up some scheduled recordings and see how many recordings you can tune into correctly before it fails.

Happy New Years Eve!
Michael

Quote:
Originally Posted by cosdog View Post

Thanks boiler11 and MKANET for the suggestions!

I tried boiler's tweak settings, and results haven't been too good. But those settings make sense to me and I'm going to trying further tweaking within those parameters. With those settings, however, what I found was pretty much what i saw before: it would miss different commands, sometimes the channel numbers, sometimes the "enter" at the end, which meant it just stayed on the guide.

My experience with the r5000 software is exactly as MKANET suggests...I think it needs as little interference from other programs as possible. That's why i put it on a computer that I use for virtually nothing else and have ONLY the r5000 plugged into USB. I'm going to try disabling as much as I can in the Windows services...unfortunately, as I mentioned, it's an older Shuttle computer, so not sure how much I could upgrade the 1GB ram I have in it.

I also tried a different USB cable, just in case...but obviously, it didn't help.

If all else fails, I might end up going back to the older software, which was much better at channel changing, and just accept that I can't record some Dish channels (although one of the channels that didn't work was HBO Signature, which plays some really good older movies). It seems that adding the ability to tweak the settings actually made things worse...when I used that software, it did miss occasionally, but not nearly as often as 3.1d does.
post #2556 of 2773
MKANET, I went through the steps as you suggested. I removed the one or two startup apps I had, disabled as many services as I could, including the prefetch service. And so far, I've had 5 scheduled recordings work perfectly! That's in the past day or so...so we'll see what happens in the long term, but it looks pretty promising. Thanks again so much for the help!
post #2557 of 2773
That's great. I dont think that's by accident. Let us know how far it gets before it fails (if it fails). Then we can see what causes it to fail after so many consistently successful scheduled recordings. I'm hoping you're not trying to use that box as a workstation; or, that will make things much harder.

EDIT: Dont be afraid to push it a little.. try scheduling multiple recordings (even if you dont need them). I predict that it should work exactly the same way every time unless something changes on your setup or on the satellite box itself; which I'm confident we'll figure out "a set it and forget it" solution.

Quote:
Originally Posted by cosdog View Post

MKANET, I went through the steps as you suggested. I removed the one or two startup apps I had, disabled as many services as I could, including the prefetch service. And so far, I've had 5 scheduled recordings work perfectly! That's in the past day or so...so we'll see what happens in the long term, but it looks pretty promising. Thanks again so much for the help!
post #2558 of 2773
It's inevitable that you will get the error message, "No Signal" briefly displayed when changing R5000 channels in SageTV while watching TV. Since the only circumstance I see this error message is when tuning into R5000 channels, it made sense for me to rename this message to read, "Tuning in, please stand by..."

Click image thumb to see result:


You can do this by simply starting the SageTV Studio editor (control-shift-F12) while sageTV client is open on a PC, then search for No Signal. It's case sensitive, so you have to type it in exactly the same. Then... Just rename the text to, "Tuning in, please stand by...". Make sure you save your changes by Selecting, "File", then "Save" in the Studio menu on top. It's the user-friendly thing to do, IMO.

Here is where you do it:
post #2559 of 2773
Also, if you are using sage v7, make sure to make this change without any UI MOD plugins enabled. That way you are only altering the core SageTV7.xml file, otherwise, you will end up saving it with all the plugins applied, and then, when it reloads it, it will then apply all enabled plugins to the file that already INCLUDES the plugin's modifications. Oh.. and don't sage over top of the SageTV7 file, save as a new one and open that in sage.
post #2560 of 2773
Thanks so much Fuzzy! No wonder my sageTV STV was running sluggish. It was all screwed up. I just downloaded the latest clean SageTV 7 STV from the sageTV forum downloads section and replaced

.\\SageTV\\SageTV\\STVs\\SageTV7\\SageTV7.xml

I just made the change with all my UI MOD plugins disabled. It's now fine. Later, I might put the change in: SageTVPluginsDev.xml

-MKANET

Quote:
Originally Posted by CraziFuzzy View Post

Also, if you are using sage v7, make sure to make this change without any UI MOD plugins enabled. That way you are only altering the core SageTV7.xml file, otherwise, you will end up saving it with all the plugins applied, and then, when it reloads it, it will then apply all enabled plugins to the file that already INCLUDES the plugin's modifications. Oh.. and don't sage over top of the SageTV7 file, save as a new one and open that in sage.
post #2561 of 2773
If you go through the trouble if making an import to make the change, there's no reason to NOT publish it to the repository. Just by virtue of you posting it here is an indication that it would be of interest for others - adn plugnis are just SOO much easier for most than opening studio. If you don't feel like figuring out the plugin system, let me know, and I'll put one up for it.
post #2562 of 2773
Thanks for the offer Fuzzy... I'll try giving it shot.

Quote:
Originally Posted by CraziFuzzy View Post

If you go through the trouble if making an import to make the change, there's no reason to NOT publish it to the repository. Just by virtue of you posting it here is an indication that it would be of interest for others - adn plugnis are just SOO much easier for most than opening studio. If you don't feel like figuring out the plugin system, let me know, and I'll put one up for it.
post #2563 of 2773
SageTV 7 R5000 plugin now available under 'UI Mod' section called:

"R5000 Tuning Mod"

-MKANET
post #2564 of 2773
My 2 R5000 HD modified receivers are working perfectly in conjunction with Sage TV. I am experiencing some strange behavior however: With the addition of the second device I seem to have lost my system tray. I have incrementally disabled various applications from loading and have determined that it indeed is the R5000s that cause this phenomenon. Somewhat troubling. Has anyone seen this behavior in the past and can you offer any remedies?

Windows 7 64
post #2565 of 2773
Specifically at what point do you lose your System tray? Is it after you load the DVR app? What version of the R5000 software are you using? What specifically do you do to see the System tray again? Is it 100% reproducable each time you do these specific things )for example can you make the system tray appear and disappear each time)?

Can you send a screenshot of what it looks like when you do that specific action with the second R5000 device? Can you send a second screenshot immediately after you restore it?

What we have to figure out is what's different about your setup than everyone else; as this is not a known issue (at least it's never been reported since the introduction of the R5000 devices). Let's put it this way, if you were to reimage your machine and just install R5000 software and sageTV, I seriously doubt you can reproduce it.

-MKANET

Quote:
Originally Posted by bigdocman View Post

My 2 R5000 HD modified receivers are working perfectly in conjunction with Sage TV. I am experiencing some strange behavior however: With the addition of the second device I seem to have lost my system tray. I have incrementally disabled various applications from loading and have determined that it indeed is the R5000s that cause this phenomenon. Somewhat troubling. Has anyone seen this behavior in the past and can you offer any remedies?

Windows 7 64
post #2566 of 2773
Thank you for your response. I apologize for not commenting further at an earlier date. Holidays, skiing, etc.

I lose my system tray as soon as the R5000-HD software loads. I am using the most recent software version. I cannot give you the exact version number since My wife and kids are watching the TV now so they will behead me if I interfere at this time. I am sure of the sequence since if I have the STB's off the system tray is fine; as soon as I power up the devices, bang, the tray is gone.

I can capture a screenshot tomorrow and specify the software version.

I did contact nextcom; They said they have heard of this phenomenon but cannot replicate it on their end.

Weird.
post #2567 of 2773
I had a funky setup. I had 3 partitions: An older Win7x64 Enterprise (hacked) install (lost activation). Another with a legit (ahem, Cough, Cough) Win7x64 with it's program files on the 3rd partition.

Reinstalled fresh and bada bing, all is well!
post #2568 of 2773
I had been using r5000 for quite a while on my Dell XP desktop with no issues at all.

I recently upgraded to win7 (32bit SP1) and now I get overflows and they're very predictable... they only happen when I open a web browser or surf the net or get email.. The glitches then appear in the recordings..... driving me crazy!

I've tried disabling all of the extra boot-up stuff in msconfig, doesn't help.

Running in safe mode is the only fix for it right now.

I tried the task manager tricks... priority etc.

I'm running 3.1D vista version.

Has anyone here seen this behavior and found a fix for it?
post #2569 of 2773
every time i use the pvr software to schedual a program it causes a runtime error and windows shuts the r5000 down then i have to remove the schedualed program before i can use the r5000 agian

i can record live tv with no problem hd & sd
post #2570 of 2773
I connected r5000 to xp machine and everything works fine

the issue is my window xp machine is a workhorse i use for everything

I need to us my win 7 64 to record my shows to and unfortunatly
the r5000 software has issues with that
post #2571 of 2773
Does anyone get small file sizes with their recordings? A two- hour movie may end up as, say, a 4,567 MB size, when it should normally be around 17gig. Vip211.

This happens occasionally here with Win 7 32 bit, as well as an older XP installation, without rhyme or reason. They're difficult to trim using the TScutter tool, too.
post #2572 of 2773
Solfan, do you get get entire recording? If so, can you check to see in your R5000 DVR app if you have "Bit Rate: Compressed (no filler pkts)" selected? It sounds to me if you're expecting 17GB H.264 movies, then they would be fillled with null packets. If youre having problems editing these files, you're not alone.. even some of the most technical people I know have issues with editing Dish H.264 files; as they use very unusual specs that pretty much all good/user-friendly video editors can't handle.

There is one editor that has a very good chance of editing your files (if you haven't tried already):

Transport Stream Packet Editor



The good news is I don't think anything is incorrectly configured. It' seems to fall in inline with other Dish users.

I actually chose Comcast over dish 5 years ago mainly because transcoding/editing tools for Dish files weren't even close to being useful/proficient; and, it looks like dish has made their files even more non-standard lately. All I know is it's inevitable that Comcast will eventually switch to all H.264 cableboxes; which nextcom doesnt support.

I'm not sure if any of this helps; but at least I tried my best.

-MKANET


Quote:
Originally Posted by Solfan View Post

Does anyone get small file sizes with their recordings? A two- hour movie may end up as, say, a 4,567 MB size, when it should normally be around 17gig. Vip211.

This happens occasionally here with Win 7 32 bit, as well as an older XP installation, without rhyme or reason. They're difficult to trim using the TScutter tool, too.
post #2573 of 2773
I haven't done much editing for the last couple of months, but VideoRedo has had no problem with any of the Dish files I've thrown at it since they added h.264 support. If I convert the files with tsMuxer to AVCHD format (m2ts), I can even edit them in Adobe Premiere CS5.
post #2574 of 2773
The R5000-HD product is great but has some issues here's my current list of problems, if anyone has a suggestion or better solution please reply..


Problem 1. Win7x64 system tray corruption and/or lost icons. Each time the R5000-HD app loads I loose system tray icons. I have reinstalled, and tried MANY things to no avail..

My solution, after reboot of machine, run PVR and R5000-HD app, then open task manager, end process explorer.exe, then new task run explorer.exe, this gets back all the lost icons. Then never close R5000-HD


Problem 2. Using VIP211 any show recorded at the specific receiver "update" time will get stopped and ruined.

My Solution, In the VIP211 setup, set update time to least popular time and try to remember any show at that time will get stopped.


Problem 3. Random show length corruption. Windows media player and windows file system does not know correct show length which cause many issues.

My solution, This is caused by MPEG timestamp wraparounds. These occur at random times? Using file system it's often easy to see if file is corrupt when for example a 1hr show displays 18hr length, but often its not easy to know. I use bitstreamtools.com TSPE to detect and VideoRedo to fix. TSPE will supposedly fix them but have not figured out how. TsMuxer will also fix but I always get audio off sync and must use VideoRedo. Other problem is TSPE is way overkill for this single need cost $50 plus videoredo another $80. There must be a simpler way around this issue??


Problem 4. PVR app, Information bubbles are annoying, don't help, and can't be turned off.

My solution, live with them.


Problem 5, When adding shows to record PVR app stays in background with a question and does not add show.

My solution, try to make sure to minimize PVR app each time after adding a show, then each time a new show is added it brings the app question to the front so you know it's being asked.


Problem 6, Windows media center integration development stopped and SAGE integration problematic.

My solution, Just use TitanTV to select shows to record and gave up on using as a real time PVR system. WMC integration would be great, I tried sage but my trial ended and was unable to get HD shows to work, SD worked to some degree...



It's my guess that these problems and many great feature enhancements simple don't happen due the limited volume of units sold and thus lack of revenue. If only more people heard about the system and bought them I'm sure a lot more would be done with the system. Too bad the sat and/or content companies don't want consumers to have a record feature, if they did, they could integrate the 5000 and have a quick solution.
post #2575 of 2773
None of the problems you mention affect me. However, item #1 does; and, it's not specific to Windows 7 64; but, an inherent defect to Windows; going as far back as Windows XP 32 bit. My solution; use "PS Tray Factory". Believe me, its worth every penny because its so damn useful in several different ways. Not only does it recover from lost system tray icons, but you can have the icons sorted in the order you want to see them; and, hiding icons you dont want to VERY reliably; which also respectively hides the popup bubble. I wish I had known about this product sooner; as it's not that well advertised.

-MKANET

Quote:
Originally Posted by videohacker View Post
The R5000-HD product is great but has some issues here's my current list of problems, if anyone has a suggestion or better solution please reply..


Problem 1. Win7x64 system tray corruption and/or lost icons. Each time the R5000-HD app loads I loose system tray icons. I have reinstalled, and tried MANY things to no avail..

My solution, after reboot of machine, run PVR and R5000-HD app, then open task manager, end process explorer.exe, then new task run explorer.exe, this gets back all the lost icons. Then never close R5000-HD


Problem 2. Using VIP211 any show recorded at the specific receiver "update" time will get stopped and ruined.

My Solution, In the VIP211 setup, set update time to least popular time and try to remember any show at that time will get stopped.


Problem 3. Random show length corruption. Windows media player and windows file system does not know correct show length which cause many issues.

My solution, This is caused by MPEG timestamp wraparounds. These occur at random times? Using file system it's often easy to see if file is corrupt when for example a 1hr show displays 18hr length, but often its not easy to know. I use bitstreamtools.com TSPE to detect and VideoRedo to fix. TSPE will supposedly fix them but have not figured out how. TsMuxer will also fix but I always get audio off sync and must use VideoRedo. Other problem is TSPE is way overkill for this single need cost $50 plus videoredo another $80. There must be a simpler way around this issue??


Problem 4. PVR app, Information bubbles are annoying, don't help, and can't be turned off.

My solution, live with them.


Problem 5, When adding shows to record PVR app stays in background with a question and does not add show.

My solution, try to make sure to minimize PVR app each time after adding a show, then each time a new show is added it brings the app question to the front so you know it's being asked.


Problem 6, Windows media center integration development stopped and SAGE integration problematic.

My solution, Just use TitanTV to select shows to record and gave up on using as a real time PVR system. WMC integration would be great, I tried sage but my trial ended and was unable to get HD shows to work, SD worked to some degree...



It's my guess that these problems and many great feature enhancements simple don't happen due the limited volume of units sold and thus lack of revenue. If only more people heard about the system and bought them I'm sure a lot more would be done with the system. Too bad the sat and/or content companies don't want consumers to have a record feature, if they did, they could integrate the 5000 and have a quick solution.
post #2576 of 2773
MKANET,

Thanks for the reply. I do have R5000 set to record constant, with the filler packs.
I hear ya about the video editing stuff, it makes my head swim. Tscutter is usually sweet, it's so simple and gets the job done perfectly on full files. Most of the time these small files appear with truncated elapsed times, too.

My present solution to this is: just wait until it airs again and . . . . it records the full file just fine.

Joe,
I CAN'T believe they snuck the H264 version out! I've been checking them for it for years it seems and I gave up awhile ago.

I've still got my [paid] earlier mpeg2 Videoredo version + user code, so it looks like I'll buy the $50 upgrade.
post #2577 of 2773
Quote:
Originally Posted by Solfan View Post
I CAN'T believe they snuck the H264 version out! I've been checking them for it for years it seems and I gave up awhile ago.
I've still got my [paid] earlier mpeg2 Videoredo version + user code, so it looks like I'll buy the $50 upgrade.
I can't express how happy I am with VideoReDo TVSuite v4! It's among the best easiest to use software on my system and it works great with h.264 files!

You should go to their website and check out the forums there. They really listen to their users and add new features and bug fixes based on feedback. They also frequently release beta versions which you'll only find by reading their forums.
post #2578 of 2773
Quote:
Originally Posted by Solfan View Post

MKANET,

Thanks for the reply. I do have R5000 set to record constant, with the filler packs.
I hear ya about the video editing stuff, it makes my head swim. Tscutter is usually sweet, it's so simple and gets the job done perfectly on full files. Most of the time these small files appear with truncated elapsed times, too.

My present solution to this is: just wait until it airs again and . . . . it records the full file just fine.

Joe,
I CAN'T believe they snuck the H264 version out! I've been checking them for it for years it seems and I gave up awhile ago.

I've still got my [paid] earlier mpeg2 Videoredo version + user code, so it looks like I'll buy the $50 upgrade.

It's worth it. VideoRedo is one of the best, simplest and most stable video editors I've ever use. It's no Adobe Premiere, but it never pretended to be.
post #2579 of 2773
I hadn't used it for a long time and I'm quickly remembering how really good it is.

What's the general consensus on null stripping, should those files play just as well on powerdvd and/or Tvix as the non-stripped ones? I'll be trying some later tonight.

Or, I'll do due diligence and visit their forum.
post #2580 of 2773
Quote:
Originally Posted by Solfan View Post

I hadn't used it for a long time and I'm quickly remembering how really good it is.

What's the general consensus on null stripping, should those files play just as well on powerdvd and/or Tvix as the non-stripped ones? I'll be trying some later tonight.

I have no issues with anything that I play the files back on (though I don't use PowerDVD or a Tvix...I generally play back using Media Player Classic - Home Cinema or by using a USB thumbdrive with my Sony BDP-S570 Blu-ray player).

Any halfway decent software will have zero difficulty with null-stripped files. (BTW, you better believe that any video d/l from the net will be null stripped...it can reduce the file size a *lot*...and, since a lot of people d/l most of what they play on a Tvix or WD Live, you know they've tested to make sure those files play back flawlessly)
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