Originally Posted by yimitz
BTN HD is working here in Livonia.
Your message prompted me to call BHN customer support. 30 minutes on hold. That always annoys me. Anyway, we went through the usual signal hits and reboots to both my DVR and non-DVR boxes. Still no BTN-HD
CSR then pulled up an email they'd all gotten from the tech department on Friday, when the channel went out (during the thunderstorm). She then said, "It looks like someone in management will have to hit your receivers [to re-authorize the channel]. I don't have that capability. I'll call you after I find someone to do that."
Really? They gotta kick me upstairs for THAT?
Kinda like the internet issue I had a few weeks back. 4 CSRs and 2 truckrolls and it still went out every half hour or so. Fixed it myself by changing the DNS servers off of RoadRunner and onto Google's DNS server. Lookup is noticeably faster, too.
UPDATE (not that anyone really cares) BHN did their thing to no avail. Another truckroll scheduled, though I can't imagine how that's going to solve an issue where just ONE digital channel won't tune on two separate boxes.
Just discovered that the "Start Over" feature works on BTN-HD from the non-DVR box. But still goes black if I try to exit to live TV
The DVR box still says "This channel will be available shortly."