Originally posted by wilkinsjme
When I swaped a single tuner for the dual tuner (6412) back in early Nov 04 the rep at the desk said they were having trouble with the firmware. I asked for a timeframe and was told "months." It's frustrating since Comcast is releasing this same exact box all over the country. They somehow have been able to figure it out.
I think to get a straight answer would require a visit to the cable commission meeting. joeyoravec is looking for people to attend with him.
Whoops, missed a few days of avsforum. Been busy at work!
I think the more people at the cable commission meeting, the better. With people having poor DVR results, no UPN or WB, an often broken QAM signal for ABC, and one of (if not THE) most expensive cable services in the Detroit area they really need to be faced with the complaints.
Like I said earlier, they dont get the complaints because people switch to satellite, and the complaints drop off the books. I dont like being ripped off on my monthly bill, and I dont like the city-sponsored cable monopoly. You'd think Kwame Kilpatrick was running the Livonia cable commission based upon our service! Remind again, what was the benefit was of having an exclusive provider for the next 15 years?
Kind of silly that they're trying to launch local phone service and authorizing several-thousand dollar AVID editing equipment on our dime instead of fixing the problems and encouraging competition.
....and there's always the opportunity for burgers at Masons after. Isn't that incentive enough to attend?