Detroit, MI - HDTV - Page 4

I have HD service with WOW; unfortunately I can't really help with your questions since I've always had digital service and the pricing has always been part of a package including internet service. It sounds like you already have basic analog service with WOW, have you tried hooking the cable up directly to the set to see if you can get the broadcast HD channels? I don't know if WOW encrypts all its HD channels or only the ones in its separate HD tier and the premium HD channels. If I understand it properly, if your built in digital tuner can receive QAM you shouldn't need a box unless the signal is encrypted (I don't think WOW supports Cablecards yet).

As far as I know WOW's HD boxes are digital, the SA 3250HD and the SA 8000HD DVR (which is supposed to be $12.99 a month btw).

On the plus side, according to info in their channel guide, WOW will be adding WB-HD and UPN-HD to their lineup in December.

I'm glad you posted this, I had this going on as well. I thought it was my TV at first but none of the other channels were doing it.

I have the basic analog cable with Internet service. The rates are locked in right now until 2006 but if I change my package I will force myself into a rate increase. Quite a substantial increase since I got in on a good rate plan a few years back. So just adding the HD for $15/month seems like the best way to go for me (if it works). I did try going directly into the set with the cable but all I could get was the digital music channels, no HD. When I spoke to WOW the other day they said they were expecting the cablecards by January but hopefully sometime in December. Once they get them and figure out what to do with them, I may go that route eventually. I',m just trying to avoid all the excess STBs when my TV should be able to do it all.
Thanks for your input.

Last night with the Silver Sensor (Still waiting on the amplifier for it) I was able to get FOX, NBC (which I couldn't get until I moved it around some), ABC, WB and a local Mount Clemens station.

I still can't get CBS, PBS or UPN. CBS is the only one I really care about because of the Super Bowl! Hopefully the amp will help me in picking these up.

The odd thing about PBS is that I get a signal, it's strong, but no picture comes on. I think the same thing happened with UPN.

Any idea's why?

Thanks

Anyone have an recent update on the Moto 6412 from Comcast? I called again earlier this week and this time the CSR said that the dual-tuner DVRs were available. However no comfirmation could be made on the model number.

So I scheduled a service appointment for next Tuesday to swap out my 6208. I'll keep you informed if it is actually the 6412 or just a false alarm.

I was wondering about the 6412 too. The CSRs usually don't get the info that they need.

Please do keep us updated. I called a couple of days ago and they said that they had them in but had none left in stock. They claimed to put me on a list and said they would callme when they get more in but I know that is bogus.

Well maybe it isn't bogus after all. I just called back (thanks for the insopiration) and the guy said there really is a list. They're taking names now and forwarding them to a different department who will schedule the setup when they can.

I'll let you know if I do actually get a call. The CSR was surprised to hear that the DVRs can record HD but he did seem to be actually taking my info. Fingers crossed.

Just called in Ann Arbor. They said they have the dual tuner DVR. They are calling me back shortly to set up an appt. to swap if for my 6208. Won't allow me to come in and exchange it. Ask for the dual tuner DVR, not the 6412.

I got an email from someone at Comcast earlier this week. He said it would be 1st quarter 05 before they would be available.

But I'm also on the magical waiting list.

So we will see.

I had the 6412 officially installed yesterday. Channel changing is much quicker than with the 6208, everything works to perfection so far. Recorded two stations last night to get different takes on the Pistons Fight Night . Nice feature allows you to record a user defined "block of recording". Also, the VOD has a nice intro tutorial on how to use the dual tuner. Also, the firmware is 9.12.

Anybody in Westland/Canton/Plymouth/Northville having problems with Pixellation on Comcast HD channels? I've been working with them for nine weeks to try to fix my problem. Last word was it was some kind of an equipment or software problem between Taylor and Westland. If this is correct, I can't believe that hundreds or thousands of other customers aren't complaining. I'm really frustrated!

Rich
(In Northville)

I live in the Metro Detroit area, and I just called this morning and was able to schedule an install for the new Motorola dual tuner DRV. I asked about 3 times to make sure that it was the dual tuner, and he said that they no longer have any single tuner boxes, only dual tuner.

I'm scheduled for install Tuesday afternoon! Wish me luck!

Today I called comcast and they said that the 6412 will not be released in your area if you have the A/B (two wire) cable system. The tech said the whole are has to be rewired before they will make it available.

Does anyone that has the 6412 have this set up?

Ken your the man can you sort out this mystery?

Just called Comcast back in Ann Arbor. Getting the 6412 dual tuner DVR in 3 weeks on Dec. 12. One time cost of $9.95. They won't let me come to the office and swap it.

Well, its here! (in Ann Arbor)

Cable guy came this morning and swapped out my 6208 for a new 6412 with the new iGuide this morning (FW 9.12).

So far so good, no problems noted. Channel switching does seem slightly quicker and series recordings give the option of first run or all episodes.

I also received the new remote, which is the same as the old one except it adds five small buttons for "Picture in Picture" at the bottom. The only one that seems to do anything is the SWAP button which flips between the two tuners.

So, now I'm sitting here waiting for the program guide to load so I can re-program all my scheduled recordings....

Just got off the phone with Comcast I am set-up for Nov 29th to install the 6412. One time cost of $9.95.

Will keep you posted

Jeff

I guess maybe it's different for different parts of Detroit...but I just got shot down again this morning. I posted this over in the 6412 thread in the recorders forum...

Okay so everyone keeps telling me to just keep calling back and eventually I will get my 6412 -- but so far no luck. I'm on "the list" 3 times and now when I called this morning the CSR said that he has a note on his screen that they can't take orders for dual tuner DVRs until further notice because they don't have any. He said he didn't know when they would get them in. I said I know of other people in Detroit who have them and he just kept re-reading the note to me.

Is anyone else getting the runaround in Detroit?

Has anyone recently experienced poor HD performance with WDIV throught Comcast, specifically in Oakland County?

No trouble here in Birmingham.

Does anyone know...will WDIV broadcast the Thanksgiving parade tomorrow in HD?

Has anyone recently experienced poor HD performance with WDIV throught Comcast, specifically in Oakland County?

Yep. ALL of my HD channels are kaput, in Northville.
Also even had poor reception on CNN (37) which is analog.

Does anyone have the local number for Comcast in our area(Wayne County)

Anyone getting drop-out and pixilation from FOX 58.1? I used to get it great now it's not worth the hassle to watch the station. It's been this way for 2 weeks now. I'm in Windsor.

has anyone heard when comcast is going to go all digital, and get rid of the analog crap? i just got the 6412 and the analog channels are fuzzy. i read on some other posts on the forum that comcast is suppose to go all digital in the next 6 months. has anyone heard this from anyone at comcast in michigan?

Called Comcast this morning, scheduled 6412 install (delivery) for tomorrow in Madison Hts. It sounds like I'm getting gouged to the tune of ~$25, maybe I'll try for a credit after I get the box in my hands.

Well what do you know. After calling about 10 times and being put on "the list" four times I called back this morning and they scheduled me for delivery of the 6412 on Wednesday. I won't fully believe it until it's actually plugged in. They said there is a $21 install fee.

Well I just took delivery of my 6412. Installation was $9.95. After talking to the Tech he said this was box 22 in MI and there are only 40 that Comcast has available at this time. I guess the waiting list is growing as we speak.

Haven't had a chance to check it out yet and record and watch but will keep everybody posted.

Jeff

I spoke to Tim in the Macomb county call center. He said that the 6412 will not happen if you live in an area that has a dual line system (former AT&T cable).

He said that to get the 6412 it take a major investment in the infrastructure and that was not going to occur. They would have to change out equipment at the head end and rewire all of the neighborhoods.

I'm sure you could call Comcast 10 times and get 10 different stories but he sounded pretty knowledgeable.

Maybe someone in the know at Comcast will read this and give us the truth.

So does anyone know where you can find an HR10-250 cheap?

I posted this on the 6412 roll out thread.

Can anybody with Brighthouse and a QAM tuner comment on which channels come through unscrambled? If I could get anything at all besides the locals in HD I may be inclined to stick with basic cable and forego the cablecard or other options.

Thanks.