The "Official" Denon DVD-2910 Owners Thread - Page 18

I am using DVI to DVI (monster 6ft cable).

What is the upgrade disk for? Does it solve the slight green depression problem, someone please explain what its for and where i can get it?

Mine shakes too and my local shop has ordered me a replacment due in soon. If this continues with the new one I don't know what I'm going to do. Like yours, mine only happens on certain dvds and is usually during only the first 2 or 3 chapters. Then when the laser gets to later chapters on the dvd the player quiets down.

This happened on my older toshiba dvd player but it was after 3 years and got worse and worse. Some of the dvds mine shutters with is the first Austin Powers, Blade and The Matrix. On some dvds it doesn't do it at all so this is confusing. NOTE that the 3 movies listed above are "studio related" in that they're from warner and new line. Maybe the way those 2 studios make their dvds has something to do with it??? Anyone else with these problems with these 3 specific dvds? I'll check dvds from so other studios and see if it happens again but I can't keep this player if the new player exhibits the same thing as the dvd player is in a closet on a shelf. When it shakes I can hear the shaking sound in the walls all the way in the livingroom!

Yes, the upgrade cd fixes the y/c chroma problem and the green push problem from what I've read. All I know is the picture looks good lol

Thanks...Where do I need to go to get it and how do I use it?

Sorry for all the questions, I am a newbie here.

Claude

The email address and/or phone# is somewhere in this thread. Do a search and it will come up. It takes around 5 days or so and will show up in the mail for free from Denon.

dvdguru:

Has the problem gotten worse or was it always loud enough you could hear it in another room? Mine isn't that extreme but it's annoying and if it got worse it would be a bigger problem. I'm torn about whether to exchange it. I have a few weeks to decide.

FYI, the build date on mine is July (or August?) 04, upgraded with the latest Denon firmware (from Denon). Is your build date substantially different? If we're the only ones with the problem and have a similar build date, that would inspire me to exchange it, asap.

I think mine has had it since the beginning but the local store is taking forever to get a replacement. What I'm going to do is when the new one comes in, check the store's demo model with these 3 dvds. If it does the same thing I'm going to have to try the 3910 or pioneer 59avi...I'm hoping the new one works out...

nathan_h:

The shaking you hear is most likely due to the DVD itself. Some discs' centers are not stamped perfectly in the center which will cause vibrations and shaking when played. Also, graphics printed on the disc which cause one portion of the disc to be heavier than others will also cause it to vibrate. The fact that it subsides after the first few chapters supports this as the rotational speed slows down the further from the center it gets.

This effect is even more marked when you place a CD-ROM in a high speed (32x or greater) drive. You will think a jet engine is about to take off with some discs. Unfortunately we live in a mass market world. But don't blame it on your DVD player. Blame it on the $.10 DVD you paid $25 for.

interesting....

this makes sense, but begs the question about why my $150 Pioneer doesn't have troubles like this... :-)

OK guys did a search and came up with the following, it seems that the last Firmware update I found was in July (from what I found). I came home and looked at my Denon 2910 and it stated that it was Manufactured in Sept 04. Does that mean I have the Firmware already installed on mine.

The main thing that I noticed is that I still have a little green push. I dropped the hue down to +2 on the DVD Player and -1 on my TV (to Reduce green Tint). I am using a Monster DVI to Dvi cable if that makes any difference. I still get a little green push (not much) but still enough to notice it again tonite. Any thing lower than that on the hue and the colors will start getting off (lean more towards bad flesh tones but still have a slight green push on some backgrounds.)

I really like this DVD Player but the green push is kinda unacceptable for this price range in my book.

Is there something else I should do or is there a newer firmware or will the firmware from july resolve this issue? I tried messing around with the chroma setting too and did not notice any differenece initially with the setting change.

If anyone has Starwars (Episode 1), play the first Opening sequence where the space ship is going to board the other ship. When you look at the stars in the background, you will notice, instead of it being a black background with white-ish Blue stars, I notice that the background has a slight green tint to it and the stars has a blue-ish/green-ish/white to it. I notice this green in other movies as well. Tonite the wife rented Bourne Supremecy and most of the scenes and Buildings in the movie had a green tint, Even when light was hitting the actors faces in the movie it had a green tint. I have a Sony 36in HTDV and also set the Color Option to Cool (which should give the whites a blue-ish white look) and the green is still there slightly less, but there none the less.

Any suggestions, would be greatly apprecaited.

Also, what is the Gamma Settings for? I read the manual but still lost on what Gamma really does.

I did email Denon this afternoon but was told that it may took a few days before they respond so I wanted to see if anyone has had this issue and resolve it or maybe its as simple as fooling around with the correct setting (but so far no luck for me with the settings....unless I am doing something wrong)

Thx again,
Claude

To verify your firmware version:

1. Turn the small power button off on the front of the unit. (This is the REAL power button, not the standby one with the lighted disc around it.)

2. Hold down the PLAY and OPEN/CLOSE buttons on the fron to fht eunit, both at the same time.

3. Turn the power back onand continue holding the buttons for 3 seconds, then let go.

4. After "LOADING" shows on the display, press the 3, 2, 6, 5 buttons on the remote (in that order) and then press the MENU button.

You should then see the Firmware version on the unit's display.

The most recent firmware appears to be ESS-6720-5

You are the Freggin Man!!

I will check that out tonite. Does that new firmware supposed to fix the green push problem? Or what is the latest version resolve?

thx,
Claude

Check this thread:

http://www.avsforum.com/avs-vb/showt...hreadid=477581

Guys I wanted to thank you all again,

I got home and checked my 2910. Its fairly new manufactured in Sept 04.
Anyways, I followed the instructions and it seemed that my latest firmware on the DVD Player is ESS 6720-4 with a "Make Day" of 831
So maybe the newer ESS 6720-5 will solve my green push problem. The guy from Denon sent the disk out today.

If this solves my green push problem, I will be thrilled to say the least.

Thx again fellas.
Claude

Please report back your findings.

I definetly will.

2910 DVI into a Sony HS10 running Video GBR as the digital input format, checked all combinations and 720p or 1080i give the best picture with 1080i clearer and crisper.

Enhanced/0IRE or Enhanced/7.5IRE seems to be washed out - Normal/0IRE gives the best picture, but the blacks could be a bit better.

Would using the 2910 Hue adjustment be able to be provide better blacks.

2910 Software - emailed the Oz distributor and got this reply back, so for all you Aussies looks like we have got the latest firmware, but you need to beware that you possibly can't upgrade with the US firmware.

My 2910 bought in late November had old firmware. I reported the PAL chroma fault to Bosco at Audio Products (distributor). Then I got some story that they indeed can see the problem and that they would get a fix from Denon in a couple of weeks. Then they said they sent a disk down to JLS and I had to take it there on Monday and they did the firmware upgrade.

So I very much doubt the above "since October" statement.

I would check your firmware as stated elsewhere and see what it has. Mine had the -2 firmware and now has the -4.

I think they might be telling stories. I guess it all depends what they call "the latest" ;-)

Bill

Checked tonight when I got home - you're right it's got the -2 firmware. Seeing as JLS is just around the corner I'll ring them and arrange a time to take it in & get it upgraded.

Did you find that there was an improvement after you had upgraded to -4 firmware ??

I just checked mine n have the following reading :

ESS-6720-4
Make Day 831
DRV 030825
System 6768-2
DSP 6770

So, I think I have the -4 firmware n what is the difference from -5 ?

I talked to Denon HK n they said there will be no firmware upgrade for HK. So, can any of you folks in U.S. do me favor n ask Denon U.S., if the -5 firmware can be applied for unit sold in Hong Kong, n will not affect the multi-region function that was already in it. Thanks.

Besides the firmware n Make day of 8/31, do you guys know what do the rest of the info stands for. Just curious !!!

I know there has been some advice on HDMI and the 2910 but here is my specific problem and plea!

you 2910 guys might be able to help us out here:

Just got my new Samsung 5674 DLP installed and we tried to hook up my Denon 2910 DVD player via HDMI and my Comcast HD PVR via DVI-d. STB worked fine with awesome HD signals. DVD connection failed miserably in that the set was not detecting the video from the DVD player even with the Samsung set on HDMI. I then followed one post on the 2910 which said turn off the DVD player and set the Sammy to HDMI and then turn on the TV. However when we (a technician that installed the stuff) tried that the Sammy did not give HDMI as an option.

So we switched the STB to component video and the DVD player to DVI and the Sammy now did the video thing. We tried a DVI to HDMI cable for the STB but only the video comes thru not surprisingly.

So the techs from the store here in Portland OR are on this problem but I expect guys like you out there in AVS land can also help ...

Thanks in advance to anyone out there!!

mismatched

PS this is a loaner with the silver 2910 on backorder so I dont know when this particular 2910 was built and whether this HDMI problem might be a firmware issue.

mismatched:

If you're having sync problems via HDMI, leave the Denon turned on and power off/on the Samsung. This worked both times I had lost the sync between the two. I guess it has to do with how the "handshake" takes place with this type of connection.

bruce73

not a sync problem but rather no video signal coming to the Samsung period via HDMI.

also noticing this other problem in SD (4:3) on my STB:

Just set up my 5674 Sammy with the MOTO 6412 STB and the HD PQ is just awesome. And some of the non HD like CNN is pretty darn good OTB also. However, I am noticing a weird dashed white line that is just right (1" max.) of the right edge of the 4:3 picture. that it is in the black bar on the right. It is a perfect dashed line and this occurs on multiple non HD non wide channels. Not sure if this is my set or the TV broadcast. Anyone else seen anything like this. at present I am using component video out of the STB instead of DVI because I have my DVD player using the DVI input on the Sammy.

I got my -05 firmware yesterday and it does change the color quite a bit. I had to change my Panasonic 500's color temp from -1 to 0 because on a graybars test screen from AVIA showed I had to much red in the picture.

Now, with -05 and the Color Temp set to 0, I have nice blue skies and white clouds in outdoor daylight scenes. I also bumped up the chroma level in the DVD player Picture Adj menu to to give the picture that little extra snap. The Brightness and Contrast did not have to change.

All in all, I think it is a good update and can recommend it. The picture with a good DVD (like Hellboy) is amazing!

Ongoing saga..... I was finally able to "crush black":

By setting both the black mode to ENHANCED *and* setting the Picture Menus to 0-ire, there is no blacker than black being passed via DVI 720p to my Sanyo Z2. Of course, bumping up the DVD player's brightness one step (also in the Picture Menus) brings the pluge back, and/or turning either the IRE to 7.5 or the black mode to Normal does the same thing -- with the significant caveat that it also appears to raise the absolute level of video black. It's weird that there are these TWO black level controls, and than a THIRD set of adjustments (the "brightness" item in the Picture Menus).

Not necessarily. I think it is a problem with the 2910. I experienced macro-blocking with the 2910 in dark scenes that I didn't with my crappy Toshiba with the same movie.

Ahh, I know what your thinking... not a fare comparison 480P-to-1080i but I own a D-VHS player (the quality of D-VHS movies are amazing!) and I basically bought many D-VHS version of some of my favorite DVD and I do not experience any (what so ever) macro-blocking. Picture perfect 1080i not to mention 5x greater audio fidelity compared to DVD - but another topic altogether...

So again, no MB on my crappy Toshiba and none on my D-VHS... I can't explain it. I do believe it's only a real issue with Rear Projection CRTs like mine (Hitachi 51S700).

My 2 cents...

jc3

Macro-blocking, when it shows up, seems to be a 1080i problem.

I have not seen any MB at 720p in the month I have had my 2910.

Well Guys,

After reading some reviews on this board (not necessarly this thread), I went out and bought (yet another) DVD Player to test out. I got the Sony 975V to test it out against the Denon 2910. I have heard a few folks saying that the Sony did not cause this flicker and was pretty good for the price. Also, I was hoping since I have a Sony TV maybe it would work well togehter.

Well, I noticed more of the flicker/jitter (only in 1080I) with the Sony then I did with the Denon. I tested both Players out on with the same movies (Starwars Episode 1 and Underworld). I chose the Starwars movie because of the THX Optimizer and some scenes I wanted to test and chose Underworld because I heard of a lot of folks complaining about MB and Black crush with it. I was using a Monster DVI400 cables for the Denon and a Monster HDMI to DVI for the Sony. The Sony seemed to have a pretty sharp picture but I think the Denon looked a 'Slightly' better (sharper/crisper/cleaner). The Sony had some good features too. One thing I liked about it was the fact that I can use that remote on my Sony TV as well (but you can do that with any remote). All in all, the Denon has a some better features and a remote that you can point anywhere and it still works well. Also, the Denon 2910 has a little more features on the remote, not to mention it seems to be a little more quicker to respond when I push buttons on the remote. Call me crazy but one thing I like about the Denon was the ability to see the drop down box behind the THX optimizer and all the 10 shades. With most players i have had you only seem to have 7 bars and can not see the THX drop shadow at all. This leads me to beleive that you actually get more shades/shading and a true-er picture but I could be wrong. Neither Player seem to have any Black Crush issue (no where near the Sammy 841 I had a month ago and returned). I did not get to test the sound of the Sony but I can say that the sound of my Denon seemed to be better than any of the 4 previous DVD Player I have owned which inclued (First Toshiba DVD ever made in the US, a Sony non-progessive DVD player, a Toshiba progessive Scan DVD and the Sammy 841). One other thing that I noticed is that it seems that the Sony DVD Player does not do a great of a job on moving scenes as the Denon. I think someone here mentioned that its the chip that Sony utilizes verus the 2310 Faraujda. Its not very apparent but since I read about it here, I was able to pay attention and did see it (though it was not very much).

Well after testing out 3 "upconvert" players. I would have the say the Sony offers a pretty decent deal for the price. The Sammy 841 sucks, I orignally thougt it was good the first 3 day when I had it but after trying to correct the Black crush problems by adjusting the brightness on the TV and the piss poor remote to name a few, it was not long that I was looking for something better. The Denon 2910 seems to do everything well so far (except the slight green push) but I should have that fix when I get my Firmware disk in the mail early next week. All in all, i think the Denon is a little over priced but it definetly is superior in most or all respects compared to the players I have tested on my 36 in Sony HTDV.

At this point I am still leaning towards keeping the Denon 2910.


Thx,
Claude