Official Comcast 6412 w/ iGuide Discussion - Page 2

I'm not sure it's 60x. But it didn't seem to take very long to fast forward through an hour at the fastest speed, even on an HD program.

Merged two posts (#20 and #21) mistakenly posted on the Comcast 6412 / MSTV FE thread.

This thread is for discussing the features, bugs, issues, likes, dislikes, etc. of the 6412 using iGuide on Comcast.

The Comcast 6412 / MSTV FE thread ( http://www.avsforum.com/avs-vb/showt...hreadid=467203 ) is for those in the State of Washington, where MSTV FE will be used instead of iGuide on the 6412.

And if your post has to do with rollout of the 6412 in your area (or any area), it belongs in the "Comcast 6412 Rollout" thread: http://www.avsforum.com/avs-vb/showt...hreadid=455705

The problem of a show now being labeled as a repeat is either caused by TVGuide or the programmers that provide the data to TVGuide. I am sure it will improve as time goes on.

This thread is now "stuck." Everybody think it is worthy of "stickiness"?

Has anyone else noticed that when the box turns itself on to record something it goes in some mute mode that you can not get out of? which makes the box useless unless you cancel your recording

Good, i am not alone.....LOL.
Mute only wakes on scheduled recording and you can't turn darn mute off. This is definately a bug.

I programmed the code 141 to an unused button my JP1 remote. This is the code for MUTE on the 6412. This way I am able to "un-mute" the box until they fix this bug.

That is great now if i could figure out to put that code along with the swap button code in my harmony remote we would be ready for bussiness

You could program it to the remote that came with the DVR. At least it's a temporary solution to the MUTE problem.

OK, the box rebooted again last night. Which is twice in two days. Each time it rebooted, I swapped between the two tuners.

I went in and looked at some of the diagnostics based on this website:
http://cjhengineering.com/hdtv/cablehdtv/dctdiag.htm

My SNR (signal to noise ratio) is consistently at around 20-25dB, which was classified as 'good' or 'fair'. My AGC (automatic gain control) is at around 75% which was classified as 'fair'.

For Monday Night Football, the correctable 5 second error couns were in the 2500 - 3500 range which seems like a LOT of errors for a 5 second sampling.

It would seem that my signal is too low (or there is too much noise). Will a signal booster help this out?

good to fair for SNR and AGC seems okay to me. The error counts do seem high, but they are correctable. A drop amp will probably help with SNR and AGC if it's a high quality one. It probably won't help with the error counts. It could be that the errors are originating somewhere outside of the cable delivery system, i.e. upstream of where the HD signal is inserted into the cable system.

Out here, when we have break-ups on cable, there are also break-ups on OTA. It might be worth a service call and have them evaluate your signal.

Best,
jeff

Last week I stumbled on the fact that the navigation arrows mimic TiVo's transport controls. When viewing a program the > is fast forward, ^ is play, < is fast reverse, and the center button is pause.

With the 6412 silver remote, I find these buttons much more convenient than the identified transport controls located toward the top of the remote.

Does anyone know if Motorola or Comcast documents the features and functions of this remote? I received a two sided instruction page that described basic functionality. It seems a shame that a person has to learn what the 6412/remote can do by watching this thread to see what people have stumbled on.

Can i program the mute button without a JP1 cable? Or is the cable needed

not sure if this helps you but you can remap the moto remote any way you want. go HERE for instructs and HERE for the codes.

If the 6412 is in a mute mode that it cannot be taken out of with the mute button on the 6412, how is programming the mute code to another remote help? Maybe I am missing something?

Comcast NJ - Union/Verona

The Mute button on the remote is to mute your TV audio. The Mute being talked about here is an internal 6412 mute.

I never use my TV for sound, so forgive my if this sounds ignorant. If I just press "mute" on the 6412's remote, I am actually muting the TV sound, not the STB itself? If I program an unused button the the 6412's remote with the 141 code, I will actually be muting/unmuting the STB?

Thanx

I just got the standard software 6412 and setup all my series recordings for the CSI's and other shows on the HD channels. I noticed today that these series had reverted back to the non-HD version of the same channel. Anyone else experienced this and have a fix? It is killing me since I really don't care to watch the non-HD version of these shows.

This is a big issue and needs to be resolved for these boxes to be mainstream like the TiVo or replayTV. The box should be able to only lock on the HD station and not revert to any other channel.

I may have missed this, but the 6412 can dump to D-VHS just like the 6208 right? I'm getting ready to swap out my 6208 for a 6412 & wanted to be sure of this before I did it.

You are absolutely correct. A button programmed with code 141 controls the mute on the STB, not the TV.

to all Remote Control gurus:

Does anyone know if Moto 6412 has discrete power on/off codes?

Please post them here if you have them. Thanks.

Thank you, it worked like a charm!! Now I hope they fix this bug with the next upgrade.

MUTE issue may not be a bug, but a "feature".

What if you route audio through Dolby Digital reciever (I'm sure a lot of ppl do that to get 5.1 audio) instead of TV speakers and you forgot to turn off your reciever at night. DVR will wake up at 2 am to record something and audio feed will scare your family to death :-)

Now, MUTE feature during automated power-up addresses this issue, doesn't it?

Just my guess, since there is no good documentation from Motorola. I can't call their crappy PDFs "documentation".

No, none of the Motorola STBs have discrete on/off codes. It's really a PITA for macros and automation. My solution is to just leave the box on all the time. By doing that you also avoid the "mute" bug.

Some will say it's not good to leave the power on all the time because the hard drive will be running/buffering constantly. However, Tivos are built this way (there is no power button), and they work fine. I'm sure the 6412 will be fine too.

Anyone notice if they fixed the Firewire networking problem? It didn't daisy-chain as a proper Firewire device before.

See i could see the Mute thing as being a feature not a bug if they gave you some way to toggle it, but since you are on your own to get creative and check out the forums for someone to figure it out, i would have to say its more of a bug. I mean think of all those non technical ppl out there. They will never be able to figure out how to unmute it

Comcast NJ - Union/Verona

I know the 6208/6412 never really does go off even though it looks like it is off. The only true off is to pull the power cord from it.

When the STB is "off" there are still things happening such as:

- The STB is still receiving Guide data.
- The STB has to turn from "off" to "on" to tune to the desired station to record.

Probably the Audio/Video out is the only functionality that is off when the STB is "off".

I leave my 6208 on all the time. So far no problems since I received it in May.

I've always left the power on for my 6208 and now the 6412 because of the lack of discrete on/off codes and have never experienced a problem. Besides, if it were to fail, I'd simply take it back to Comcast and get a new one. It's not like I've spent a bunch of money for a Tivo.

No replies on this yet.... Is this an isolated case or is this a widespread problem? I would like to know before getting a 6412.

Thanks.

Just dropped off my 6208 in Marietta, GA and picekd up the 6412. Much, much better. the guide responds fatser, less delay when changing channels and many more options in the guide. It is nice to have the channel still playing in the corner ofthe screen when you go into the guide so you do not miss anything.

The remote will work almost all functions on my Sony 34HS420. Much more TIVO like feel and options then the 6208.

I have had it ony for an hour or so but big improvment.


Mark