Originally posted by rxlowry
RE: Delaware Problems.
Called Comcast today & they say they are aware of the audio dropout/pixelation problem we are complaining about. I was given a 1 month credit & they claim a fix is in the works and they should resolve the issue by the end of this week.
I had a technician by today at around 2:00pm. Explained the problem. Told him it wasn't the box. He switched it anyway to confirm. New box, same problem. He said he had heard of a similar problem from another technician today. He called his supervisor to see if he knew anything. He knew nothing. I suggested that they check out a box back at their office. I mentioned that the problem started about a week ago. He said that was when they did some things around the digital simulcast. He said he would talk to others at the office.
I poked around a little bit. The four channels I have problems with: NBCHD, ABCHD, CBSHD and PBSHD all reside on two frequencies (759 and 765 MHz). Seems like there must be something to this.
Anyway, I hope your right and they have found the problem. Seems like something at their end to me.