Official Comcast 6412 w/ iGuide Discussion - Page 27

Hag, I'm having the same results programming an all in one remote with the codes. My remote from Comcast has the swap feature programmed into the tv/vcr button and it works fine. Can't seem to get it to work with the other remote though. All the other codes work so I'm wondering if 083 is an incorrect code for the swap feature. Any ideas?

Without going back over the thread, I believe it is 0083 or some other 4 digit code.

My "Universal" remote doesn't accept 4 digit codes, either. I had to program the Comcast remote with the 4 digit code and then use the "Universal" remote's learning function to learn it onto a button from Comcast's remote.

If you have the grey "wide at the top smaller at the bottom" Comcast DVR remote, the instructions in the thread work fine.

Frank -- should I see something when the tuner switches, like at least a flash on the screen or something?

Are there any rechargeable AAA batteries out there?

Yes. You should see a different channel unless very coincidentally both tuners are on the same channel to start. It is a very noticable switch here when I switch tuners, especially if switching between one tuned to a non-HD channel and one tuned to an HD channel.

If you're recording on tuner one and then you hit the button, you should be allowed to change channels without the warning. On the box display, the word "REC" goes away and a small red light goes on indicating that the "Inactive" tuner is recording in the background.

If this isn't happening, you're not programming the remote button correctly (or you don't have two tuners).

Is there a comcast HD-dvr that isn't dual tuner? I guess I just assumed I was getting a dual tuner because I thought they all were.. Perhaps I don't have what I think I do.. Is there an easy way to check?

Mine says "Dual Tuner" on the front left. Also, on the underside, the model is DCT6412. The "One Tuner" model is (I believe) DCT6208.

Sorry for wasting everyone's time! My assumption was wrong, I have the 6208.. Maybe the the 6214's aren't available in my area yet (north dallas). Oh well, it will still be sweet to record HD programming, and I have a replaytv set up in the same room anyways.. I guess I chould call back though and see if it is available, and maybe they just brought the wrong one.

-- Hag

Hag, according to this thread here the 6412 was available in Dallas first. Maybe they ran out? I would call back and get a 6412...the 6208 is nothing but a pile of problems.

Hi Hag...
Do you have A&B side cable? I know most of Dallas does, as we do in Plano. If so, you're out of luck for now. They are taking steps to get there, though. Hopefully sometime in the first quarter they are putting all the digital channels on one side and all the analog on the other, then you should be able to hook the digital side up to the 6412....and the analog side to any devices that need that type of signal. Hope that helps...


-Randy

When I had the 6208, I had a splitter on the back (I know it reduced my quality a little)... hooked one end to the box, and the other to the TV, and I just switched to watch cable TV, when I was recording something. Maybe you can do something similar if they ran out of 6412s.

*shrug*

I just called them back. They put my name on a "list" of people waiting to get 6412's. He said they're working out some issues on them and not deploying them until they get it fixed.. Who knows if it's the truth, but I guess I'll get one eventually. He said it would probably be 2-3 months.. I'll just use the 6208 in conjuction with my replaytv until I get one.. no biggie (hopefully anyways, tall1 scared me a little with the "pile of problems" comment)

-- Hag

I have been using the 6208 for months with no problems. The Guide is not as nice as ReplayTV, the fast-forward is slow and the 30 second skip pauses at times. But overall it has been trouble free.

Jack G

I agree that even FF4 is waaaay too slow - no more than maybe 10x play speed. Is there anyway to get a faster one?

Even better how about a longer skip than 30 seconds? I'm using a Harmony 680 remote so I don't have macros otherwise I would probably just string a bunch of 30 second skips together with a slight pause between each. Not elegant but faster than FF4.

What we need is maybe 3 minute, 10 minute and 30 minute skip buttons (forward and reverse).

Any ideas??????

For sure, this is an option. I actually have a charger, but it is easier to just stock up on tradditional alkaline's. Again, it really has to do with your backlight settings. Mine are set to on full at the touch of a button and to stay on for 20 secs.

phew i was gonna say you must watch a lot of TV... i have the same remote but have backlight to the minimum, and i change mine once every 2-3 months

anyway, i called back later last night and talked ot someone new, and am getting the box installed Friday morning (my area doesnt allow you to install your own boxes, especially if its HD... i argued and argued, but the longest wait i ever had to deal with for a visit is 2 days, so i can live)... Dec 15th I am getting iGuide... finally a good interface (not the best, but DEFINITELY better then before)

Hi, Just got my 6412 installed, I'm new to comcast.
Is the 30 skip you are talking about back or forwards, I have the 'skip back' programmed for my Harmony but can't find a 'skip forwrd button'.
Any ideas?
Thanks.

It's not listed in every profile for the 6412 (at last count there were about 8-10 different 6412 profiles), but where it is available, it's called "advance".

Well, I just went through this entire thread (whew, what a read!) but still haven't seen exactly the problem I'm experiencing. Just got the 6412 a couple of days ago and immediately set it up to record all my favorite series. The next day, I can see a list of things recorded (using the List button), and I can select them (arrow and OK keys), but then I just see a status bar concerning the current channel which stays up for about three seconds and nothing else happens. At that point, the swap button no longer works. And, at that point, attempting to change channels results in displaying the new channel's status info but only a black screen, not the channel itself. Using the power button to turn off and on restores picture to the new channel, but if I try to change channels again, I again get a blank screen.

I unplugged the unit and was able to access the recorded info, but I suppose that caused a guide reload (which I did not know before).

Anybody else have this problem? Anything else I should try?

crossbeaux, If you are having all those issues it is not worth your effort to try to diagnose it.. just call comcast and have them swap

I have not had this problem, but I suggest calling Comcast and having them "send a hit to the box." I assume this means they send a reset signal. When talking to Comcast, they act like this is a "cure all" that will repair all that ails you. They suggest it every time I call them. It's worth a try. It must do something.

Otherwise, sorry to say it sounds like you got a bad box. There's no way this behavior is normal, and no one else has reported anything like this that I've read.

Is there a button on the 6412 remote to learn from?
Thanks.

Whenever they want to reset my box, or whatever your CSR or tech calls it, it messes up my non-hd, non-dvr box in the other room... so I avoid it like the plague. I lose my pay stations, my on demand... not for an hour, until I am able to call them again, to send a hit to THAT box. what a pain in the pooter. This has happened multiple times, over multiple months with multiple CSR/techs.

just a heads up.

Hmmm...a Comcast solution that breaks more than it fixes? Whoda thunk it?

Yes. Make sure they appropriate for this application, which is low-power over a long time. When I got them two years ago, I got alkaline rechargable for use in a Gameboy and headphones, rather than the NiMH, which were better for things like cameras.

Things may have changed, so check the packaging for usage. For example, Rayovac is now selling an something they call I-C3, which can apparently charge in 15 minutes and they seem to be saying that it is for all applications.

Nope. It's not a documented feature of the box. Most providers, since they make money from adding commercials to the cable channels, don't want you to have the ability to easily skip commercials.

What I did was selected a profile with the "Advance" in it, then learned the PIPSwap function from my remote.

The other option is to get the Pronto software and CCF for the 6412, copy the IR command, and enter that into the Harmony profile. It's a little complicated, but with a little patience is well worth the effort...

I played with the box again this morning and it wasn't exhibiting any symptoms. And all of the Daily Shows (even the ones I didn't want ) recorded. Perhaps my reboot helped. I appreciate the suggestion about calling Comcast for a reset. I don't have other boxes that would be affected. That will be my next plan if problems recur.

One other interesting thing I noticed. In my list of recorded programs is one I didn't record. It has no name associated with it, but its date is listed as (I think, not at the box now) January 1, 1989. I don't seem to be able to get rid of it or play it.

There are about 10 different 6412 profiles on the Harmony site. Can you tell me which one has the Advance command?

How could we create a profile that has all the "goodies":

30 Skip Forward (aka Advance)
Replay
PIP (Tuner) Swap

Maybe I am missing something, but why don't you just type the 30-sec skip code into the comcast remote and assign a button to it? The code is about 10 pages back in this thread. The comcast remotes with the "setup" button on the top portion will allow for this (and swap and mute).

This is what I did:
Before comcast came with my 6412, I took my 6208 remote and with the instructions in this thread, mapped a 30-sec skip, swap and cablebox mute. I then had my harmony 659 learn them. I was fortunate to get a true 6412 comcast remote with swap, but never had to use it as my Harmony was good to go, thanks to this thread.

BTW, if you see a "30-SecSkp" in the Harmony DB (under the 6200), it is mine and should work.

Wondering if anyone else has experienced this problem w/ the 6412.

I have set up series recording for several shows, among them NYPD Blue, Lost and the West Wing to record first run only. Monday night I checked the recording schedule for the week and all three shows were scheduled to record. When I checked the box last night, I discovered it had not recorded NYPD Blue, even though it was new episode. I also saw that it was also now not scheduled to record Lost or the West Wing, again even though both are new episodes. Any thoughts on whether this could be a box problem or a problem with Iguide?

Thanks.