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Official Comcast 6412 w/ iGuide Discussion - Page 32

post #931 of 10358
When I try to schedule a recording when another show is already scheduled for the same time, I get a screen asking me which one I want to dump. I know I can record two shows at once, so I'm confused why this is happening. Any advice?
post #932 of 10358
Quote:


Originally posted by masoo
When I try to schedule a recording when another show is already scheduled for the same time, I get a screen asking me which one I want to dump. I know I can record two shows at once, so I'm confused why this is happening. Any advice?

This doesn't sound like the behavior of the 6412, unless it's a :59 starting time issue and there's really a 3 show overlap.

Use your "Swap" button on the remote to change to the second tuner. No swap button? Ample advice to create one exists in the pages of this very thread.
post #933 of 10358
Quote:


Originally posted by frankz1
Has anyone else had this issue or been able to resolve:

Watching live TV (an HD channel in this instance if it matters). "Info" shows correct guide / show information and pressing "Play" shows correct show duration information on progress meter. Then Pause program. "Info" goes to "To Be Announced" and show progress meter goes to full two hour block. Switch channels and then back again refreshes correct "Info" display.

UPDATE: Occurs with any keypress (FF, RW, Play, Pause). Hitting "Play" to bring up the progress meter even causes "To Be Announced"

Comcast NJ - Union/Verona

I had the same problem. I had to pull power from the 6412 and then once the guide repopulated, the "To Be Announced" was replaced by the proper show information during FF, RW, Play, and Pause.
post #934 of 10358
Quote:


Originally posted by frankz1
This doesn't sound like the behavior of the 6412, unless it's a :59 starting time issue and there's really a 3 show overlap.

Use your "Swap" button on the remote to change to the second tuner. No swap button? Ample advice to create one exists in the pages of this very thread.

The swap button was the first thing I thought of, but that wasn't it.

I checked my scheduled recordings, and there are several cases where it's allowing me to record two at once, so that's not it. It seemed to relate to "season pass" shows ... if I tried to record during a time when a series was scheduled to be recorded, that's when it barked. I think :-).
post #935 of 10358
Quote:


Originally posted by wittangamo
Chris,

Maybe I'm missing something in your explanation, but what's wrong with the search by title function? Once you find a single episode of any show, it's a snap to set up a series record.

It's finding that single episode, particularly with the grid style that the new iguide has. It wasn't as bad with the previous one since if you double-guided you had a long list of shows. Buf if you're on Friday and you need to set up a show that's not on till next thursday, along with fourteen other shows spread across the week, it takes time. It's just a one-time setup thing but it also makes it hard to find shows if you don't know when they're on. "oh, someone said I'd like Boozlebits. I wonder what channel/time it's on" With tivo, you'd just go to the search function and click in a few letters and have all the recording options right there. With this box, you have to find the time/location elsewhere and then add it.
post #936 of 10358
Quote:


Originally posted by Chris Beveridge
With tivo, you'd just go to the search function and click in a few letters and have all the recording options right there. With this box, you have to find the time/location elsewhere and then add it.

On my box, if I go to Menu and then to the magnifying glass it allows me to search by title. Is this not the case on all 6412s with IGuide?
post #937 of 10358
Comcast NJ - Union/Verona

Regarding "Search"

I just hit "Menu" twice and you have a bunch of Search choices. You can search by Channel or by Time. If you go into Search then you can do a Title search. You need to know the Title of course but if I told you to check out CSI, then I see three CSI choices. Select one and you can record the very next episode or see all the times and channels over the next two weeks it is on.

Seems easy enough to me.

Once one is selected to record. I can setup the Series.
post #938 of 10358
A former lurker and now new member, new to the forum and HDTV. I've got a Motorola 6412 and tried to copy a DVR recorded show to my VCR. I played back the DVR recording and set the VCR input to L1, the input for my DVR. The video came through fine but no sound. My 6412 audio normally goes Digital Toslink to my Sony Receiver, but I have composite audio and S Video from the 6412 to the VCR. When I played the VCR tape back, the video was fine but there was no sound. Any thoughts or suggestions appreciated.
Thanks,
post #939 of 10358
Quote:


Originally posted by Chris Beveridge
With tivo, you'd just go to the search function and click in a few letters and have all the recording options right there. With this box, you have to find the time/location elsewhere and then add it.

huh??? have you read the iGuide manual ?? If you have then re-read it because you missed a lot. you're wasting your time by not using the software features which ARE there. the title search works just fine, when u find a show u like, u can also hit the icon for 'other times' and it will give you a laundry list of when that show is on for the next 2 weeks on any channel, any time. then there's series recording which sounds like you haven't used yet.
post #940 of 10358
Quote:


Originally posted by Mikes19
I've got a Motorola 6412 and tried to copy a DVR recorded show to my VCR. I played back the DVR recording and set the VCR input to L1, the input for my DVR. The video came through fine but no sound. My 6412 audio normally goes Digital Toslink to my Sony Receiver, but I have composite audio and S Video from the 6412 to the VCR. When I played the VCR tape back, the video was fine but there was no sound. Any thoughts or suggestions appreciated.
Thanks,

Comcast NJ - Union/Verona

Do you have L/R audio going to the "input" (VCR) and coming from the "output" of the VCR to your TV or Receiver?
post #941 of 10358
Never had Tivo, so I don't know what I am missing I guess. I love this 6412 and I couldn't imagine what it could be missing. I like my gadgets, but in honesty, I really don't watch much TV. But when I sit to do so, I like having all this recorded content available to me. Our friends have both a 6208 and Tivo and they say Tivo is easier to use. Then they came over and saw the new 6412 and the iGuide and determined the gap is closing.

My reason for not getting Tivo was simply the monthly fee. I was not going to pay $300 for the unit and then a monthly fee to download the guide. Stuff like this is free all over the internet.

In terms of the 6412 and hard drive space. I pretty much only record HD and I have yet to run out.

For those vacation times, yeah, I guess it may run out, but when I take a vacation, the last thing I am going to be concerned about is TV. To each his own, but I think the 6412 is pretty cool for nothing but a small monthly fee and no upfront cost.
post #942 of 10358
Comcast NJ - Union/Verona

Any one check out the "Official Comcast 6412 / MSTV Thread" located here:

http://www.avsforum.com/avs-vb/showt...0&pagenumber=1

Looks like those people are experiencing some horrible problems. They are losing all of their recordings and some settings such as Series Recordings.

I honestly thought MS FE 1.7 was going to be better than i-Guide. It doesn't look that way at the moment.
post #943 of 10358
Quote:


Originally posted by markjrenna
Comcast NJ - Union/Verona

Any one check out the "Official Comcast 6412 / MSTV Thread" located here:

http://www.avsforum.com/avs-vb/showt...0&pagenumber=1

Looks like those people are experiencing some horrible problems. They are losing all of their recordings and some settings such as Series Recordings.

I honestly thought MS FE 1.7 was going to be better than i-Guide. It doesn't look that way at the moment.

This doesn't surprise me after what I heard from a friend who had an UltimateTV. He had it for about a week before he threw it out and bought a DirecTiVo.
post #944 of 10358
Quote:


Originally posted by LarryJoe
Never had Tivo, so I don't know what I am missing I guess. I love this 6412 and I couldn't imagine what it could be missing...

Then they came over and saw the new 6412 and the iGuide and determined the gap is closing.

Comcast NJ - Union/Verona

The gap has certainly closed. Still see a little light though...

I miss four Tivo (DirecTV dual tuner Tivo) items:

1. WishList (you have to have this to appreciate it)
2. All Digital channels
3. Stream video from one Tivo to another
4. Online Scheduling

Comcast is going to an all "Digital Simulcast" (item 2) next year and Motorola and Comcast are also working on item 3. Should be available in the next DVR model due next year.

Can only hope items 1 and 4 are being considered.
post #945 of 10358
I have the moto 6412 DVR everything is ok except for 1 issue. I cannot change my panasonic 47x54 HDTV channels using the remote, every time I click on TV on the remote and try to change the channels on the TV the channels on the 6412 change. The Remote turns the tv on and off but does not change the channels. Please Help


Rob
post #946 of 10358
Quote:


Originally posted by jolietconvict
This doesn't surprise me after what I heard from a friend who had an UltimateTV. He had it for about a week before he threw it out and bought a DirecTiVo.

I on the other hand thought the Ultimate TV interface was great. Much better than the 6412. I just ditched it after 4 years when I switched to Comcast and I miss it dearly.

However, since it couldn't do HD, I'm happy with the 6412.
post #947 of 10358
Quote:


Originally posted by markjrenna
Comcast NJ - Union/Verona

Do you have L/R audio going to the "input" (VCR) and coming from the "output" of the VCR to your TV or Receiver?

I've got L/R composite audio and S video from my DVR to my VCR. I've got a JVC DVD/VCR combo with Toslink audio and component video out to my receiver for DVD sound and video and composite audio and S Video out to my TV for the VCR. I have composite audio back to my receiver for VCR sound. I also have cable direct to the VCR for analog stations and that sound passes out the composite and S video connection to the TV and then sound back comes back thru the receiver fine. It is just the L1 input audio input from the DVR that doesn't seem to be passing into the VCR. Is it possible that when Toslink cable is passing audio out of the DVR, that composite audio out is shut off ?

Thanks
post #948 of 10358
Quote:


Originally posted by Mikes19
...Is it possible that when Toslink cable is passing audio out of the DVR, that composite audio out is shut off ?

Thanks

I don't think that's your issue. I have the 6412's optical audio output connected to my receiver and the L/R audio outputs connected to my TV and they work simultaneously.

If you play the tape in another VCR, do you have sound? In other words, is the audio not playing back through your HT or is the audio not being recorded on the tape at all?
post #949 of 10358
Quote:


Originally posted by frankz1
I don't think that's your issue. I have the 6412's optical audio output connected to my receiver and the L/R audio outputs connected to my TV and they work simultaneously.

If you play the tape in another VCR, do you have sound? In other words, is the audio not playing back through your HT or is the audio not being recorded on the tape at all?

Duh, the audio cables were going from input (not output) DVR to input VCR. It's embarassing enough here, but I hope my wife never finds out, it'll destroy the image (myth) i've created.

Thanks,
post #950 of 10358
Quote:


Originally posted by Mikes19
Duh, the audio cables were going from input (not output) DVR to input VCR. It's embarassing enough here, but I hope my wife never finds out, it'll destroy the image (myth) i've created.

Thanks,

What happens on AVS stays on AVS
post #951 of 10358
Quote:


Originally posted by frankz1
What happens on AVS stays on AVS

Otherwise, none of us would dare show our faces in public. A thread on "The dumbest thing I've done on my AV setup" would take over this forum like a cancer -- but would make hilarious reading.

Your shameful secrets are safe with us cybersinners.
post #952 of 10358
Is anyone else notcing that recording are longer then they need to be ? When I record LOTR:ROTK on Starz HD it recorded well past the end. When I record "Santa vs the Snowman" it was 32 minutes of video but record 1 hour worth of data.

Just checked INHD and "Santa vs. The Snowman" is listed as 42 minutes. So it must be the iguide software that choosed to record 1 hour.
post #953 of 10358
That's likely to be a guide issue where the guide blocks out 3:30 hours but the movie is really only 3:15 or something. They just fill the extra time before the next half hour slot with ads for other movies or shows on Starz. There's not much you can do about this since it is dependent on the guide to know when to start and stop. Maybe you could do a manual timer if you know the exact time, but probably better/easier to just live with the padding.
post #954 of 10358
Quote:


Originally posted by weldon
That's likely to be a guide issue where the guide blocks out 3:30 hours but the movie is really only 3:15 or something. They just fill the extra time before the next half hour slot with ads for other movies or shows on Starz. There's not much you can do about this since it is dependent on the guide to know when to start and stop. Maybe you could do a manual timer if you know the exact time, but probably better/easier to just live with the padding.

I will try manual recording but that last time I did on thr 6208 with the other firmware it did not include the title in the recording so it got confusing when there was more then one.

I wish iguide would let you stop a recording early
post #955 of 10358
Quote:


Originally posted by wittangamo
Otherwise, none of us would dare show our faces in public. A thread on "The dumbest thing I've done on my AV setup" would take over this forum like a cancer -- but would make hilarious reading.

Your shameful secrets are safe with us cybersinners.

I like that idea for a thread. The other thing that I do as well as dumb stuff with my AV setup is when something actually does work I figure there must be something wrong! So I waste the time tracking down a non-problem.

About an hour into the football game yesterday, the comcast cable/internet/phone went offline. Called comcast and they said a car slammed into a headend(?) and took all the services with it. We were without cable for 8 hours. Luckily I had OTA HD and was still able to enjoy the game, as much as you can with a gazillion commercial breaks. Also, my DVR recordings were still there and I could play them just fine even though no cable. I couldn't archive anything to my JVC 40K. It appears you need a cable connection to get the 1394 handshake to work. The other odd thing is my scheduled recordings (e.g. Survivor, Desperate Housewives) began on time even though they were recording nothing.
post #956 of 10358
Quote:


Originally posted by tall1
Also, my DVR recordings were still there and I could play them just fine even though no cable. I couldn't archive anything to my JVC 40K. It appears you need a cable connection to get the 1394 handshake to work. The other odd thing is my scheduled recordings (e.g. Survivor, Desperate Housewives) began on time even though they were recording nothing.

When I had the 6208 my cable went out and I couldn't access any of my recorded shows. When the cable came back the recorded shows were still there.

Interesting that you were able to watch your shows. I wonder if you could unplug the 6412 and take it to a friend's house and watch your recorded shows on their TV (even if they didn't have comcast).
post #957 of 10358
does anyone else get occasional freezes? change the channel, then back and audio/video resumes?

jb
post #958 of 10358
Yep, just on the HD channels. Once in a while, but did it with my 6200 and 6208, so it is not the box.
post #959 of 10358
Something I've never seen, thought I'd add. Since I got my 6412 about a week or so ago, my Comcast remote would not work, except sporadically, from more than about 8 ft from the receiver. Even my Universal remote, although better, was not the way it should be. The tech recognized it when he was here last week for a different issue, and changed remotes to no avail. He said he would check into it. A few days later I called for a tech call and advised the support person the details. I made sure that they were aware it was probably not the remote, and could be the box, based on their own techs observation. She said when the tech guy came this time, she'd make sure they had another box just in case. The same tech guy came back and said when he reported the remote control problem to his manager, the manager never heard of it, and didn't get back to him with further info. Today, the tech guy swapped out the box and now from 25 ft away, no problem. Just in case anyone runs into this.

Thanks,
post #960 of 10358
Quote:


Originally posted by jb33
does anyone else get occasional freezes? change the channel, then back and audio/video resumes?

jb

Yup. I just finished reading the whole thread. This was the first time out of all the problems mentioned/listed that I saw reference to the only problem I'm having. Occasionally when 'swapping' tuners the picture freezes. Channel up then back and everything is ok. This usually only happens when swapping to a SD channel.

Anyone else? Software issue? Hardware?
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