Originally Posted by pglenn
so I believe my 8300 is now hosed...
it cycles through the following sequence, continually:
Blank and making a click sound then making a booting up sound.
Then it goes:
Then starts with
r480 and goes down to 0. including letters f-a at the end.
I unplugged the box for about an hour or more. same thing. no externals drives or anything else plugged into the dvr, just the dvr itself
You can try the following before swapping the box.
These procedures are documented in the first post in this thread.Total Reset. From AVS - vegggas:
I don't think this is common knowledge, but it could save many users a lot of grief. Most failed units can be revived with total reset performed by user, depending on failure type. Instead of replacing unit and losing your shows, try this trick as last (or first) resort. This is known to reset unit no longer displaying Video, unable to lock on to one/both tuners, unable to read Hard Drive, or no longer able to get a download (display counting or hunting).
Complete reset can be done by removing power and all connections for an extended amount of time. This means remove power cable, coax cable(s), eSATA cable, everything, so it can fully discharge capacitors and memory. This can take anywhere from 4 - 24 hours (although it MIGHT work in less than 30 Min), so pick a time that you are not going to be using unit, like overnight and while at work.
After leaving it disconnected overnight, repower it (but don't turn it on) with just the basic connections (no eSATA) and let it sit until it gets a full download, which could take a long time. Basic OS download should be complete once you see time, or dot (depending on your settings), appear on front panel, usually within 3-7 minutes. IPG may take up to an hour, but unit could be turned on at this point.
If it works, unpower unit and reconnect as normal, consider yourself lucky you didn't have to swap it out.
BTW, leaving unit off while repowering and downloading is always a good idea and should be done whenver you may reboot unit. Powering on while downloading OS can result in early fragmentation of memory and erratic results.Last Resort (Reformat).
If for some reason you can't get STB to do what you want and you've rebooted it by unplugging it, etc., this is a "last resort" item - say just before taking unit back, you can try reformatting the HDD. The format operation resets all data on the DVR, including all recordings, preferences and scheduled recordings. It is a "factory fresh" reset.
When doing the format procedure, there are times where it won't always "take" and will have to be redone again. The procedure is to get the mail light blinking from the remote control by holding down the pause button. Once blinking do not press anything else except the page down (page -) button on the remote three times while watching the display. The display should say something like HDD-1 and then HDD-2 or HDD-F. Once on the setting you want (typically the third press) leave it alone and put the remote down. In a few minutes, the DVR will reboot and reformat on it's own. Once complete in about 10 to 15 minutes (depending on RDC and FDC signal level quality) the unit will be available to be turned on, but it's best to leave it off and come back at a later time after it has completely downloaded all of the guide data and info.
1) Press and hold PAUSE until Mail led is lit.
2) Press PAGE down or (-), and then press LIST three times.
3) Turn box off. When turned back on, formatting will begin.