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JVC DR-M10s DVD recorder "Loading" bug - Page 3

post #61 of 164
Quote:


Originally posted by CEB II
Mine suddenly started flashing "Loading" one evening a couple of weeks ago when it had been turned off in power-save mode. I hit the power button on the unit a few times and the flashing stopped. No further incidents and no apparent affect on other operations. Is there something else bad that is supposed to happen after it flashes "Loading"?

There are degress of "badness". Mine started a bit like yours. It crashed, then flashed "LOADING" whilst it was booting up and you are back up again. Then eventually it started doing this more often. At that point I returned it for a fix. When I got it back it would flash "LOADING" and never recover. It would just simply sit there flashing LOADING. It seems from reading the threads on this there are multiple causes of the problem (and they probably changed the wrong part).
Anyway that's the worse case in that it never boots up at all.

I would recommend waiting to see if the problem becomes much worse so that at least the repairers can see if the problem is fixed after making the repair.
post #62 of 164
Quote:


Originally posted by CEB II
Mine suddenly started flashing "Loading" one evening a couple of weeks ago when it had been turned off in power-save mode. I hit the power button on the unit a few times and the flashing stopped. No further incidents and no apparent affect on other operations. Is there something else bad that is supposed to happen after it flashes "Loading"?

I had a DVD-RAM in the machine when I first got the "Loading" error. There were 3 episodes of a series I want to tape. Even though I was merely watching TV, was not recording when the problem started, it erased everything on that DVD-RAM. I consider this something bad.

When I finally got the LOADING to stop, I removed the DVD-RAM. The other, multiple LOADING problems last night occurred with no DVD in the drive. I finally unplugged the d*$& thing and reconnected my VCR to the DirecTV receiver.
post #63 of 164
Thread Starter 
Quote:


Originally posted by wabkab
Mine was sent to the Atlanta area service center, no charge out of warranty(this was 3 months ago). No problems with loading so far, but the Dolby Digital started glitching(drop outs). Switched to optical and it's working for now. . . .

wabkab - I posted above that the DTS completely dropped out, but the Dolby Digital now pops in and out. Very annoying to watch. I only use an optical connection - what were you using before switching to optical?
post #64 of 164
I had the digital coaxial in. I thought maybe I had a bad cable, but I should have known----JVC. This units problems got me disinterested in all other JVC products as I was considering the DILA 52 and then the plasmas. Bought Pioneer Plasma and will probably replace the DVD recorder when it craps out with a Panny, Pio or something else.
post #65 of 164
So far so good, but it's only been a few days. Nex
post #66 of 164
I did receive the repaired M10 from JVC repair center for the third time and the third time, so far, seems to be the charm. They replaced the digi board and several resistors. The JVC repair center manager called me personally and apologized for the inconvenience and said he guaranteed the recorder/player would now work without the loading problem.

Because of all the problems I have been using the unit to not only record, but for playback. I like the player's picture quality when playing home recorded DVD's. It took six months but hopefully the unit is finally repaired.
post #67 of 164
ernie: Which service center did you use, the NJ or MA one?
post #68 of 164
Thread Starter 
Quote:


Originally posted by ernie6
I did receive the repaired M10 from JVC repair center for the third time and the third time, so far, seems to be the charm. They replaced the digi board and several resistors. The JVC repair center manager called me personally and apologized for the inconvenience and said he guaranteed the recorder/player would now work without the loading problem.

Because of all the problems I have been using the unit to not only record, but for playback. I like the player's picture quality when playing home recorded DVD's. It took six months but hopefully the unit is finally repaired.

ernie6 - Glad to hear things worked out for you. This is your first post since you posted this last December:

"Well I was correct after two repairs the "loading" problem is back. It is frustrating. I contacted the bank I obtained my credit card from for help. They asked me to send my receipt and copies of the two repair invoices from JVC. The first repair took place 6 weeks after purchase so they are confident they can obtain a refund for me. At this time I have nothing to lose.

I will call contact the internet company I purchased the unit from again and try to make a deal. The last time I called and asked for a full refund they refused. Now I can advise the large bank I do business with is involved and shortly the Attorney General of NY State will be advised.

I think it is wrong to sit still and let this happen. I am not stopping until I have exhausted every avenue. I like to upgrade my products and JVC has certainly lost my business for their whole product line."


So what did you end up doing to get the repair done and, more importantly, actually have someone from a JVC repair facility be apologetic? I only get an ear full of attitute!

btw - be sure to check your digital audio is working.
post #69 of 164
The recorder was repaired at the JVC New Jersey repair facility. As I previously stated, I have fully tested the unit by using it for playback as well as recording and all the features work as well as the digital output.

Please don't hesitate to send your unit for repair. The repair facilities have repaired so many "loading bug" problems they are experts and know what components need to be replaced.
post #70 of 164
I had the loading problem 2-3 times in about a 2 week period. I have had the DRM10s since Nov 2004. This happened within the last month. After reading all of the posts about this problem, I took the advice from some folks to use the Power Save function. Haven't had a"loading" since and this is with using it for many hours at a time. It does not get hot anymore. Barely warm. I will keep trying this for a couple of months to see if it continues to work.
post #71 of 164
Quote:


Originally posted by Zigfeld
After reading all of the posts about this problem, I took the advice from some folks to use the Power Save function. Haven't had a"loading" since and this is with using it for many hours at a time. It does not get hot anymore. Barely warm. I will keep trying this for a couple of months to see if it continues to work.

Zigfeld,

I bought my JVC in June 2004. Power Save function was on from the beginning and I never had "loading" problem. Then somewhere in December 04 I decided to turn it off. One day after that I got green lines accross the screen and then JVC went into "loading" message. I uplugged the unit, then plugged it back in, and turned Power Save function on. I never had "loading" problem since then.
post #72 of 164
Don't hesitate to have it repaired by JVC. I sent my DR-MV1S to the Pinebrook,New Jersey facility and they forwarded it to Houston because they were so backed up. Took three weeks, but got it came back in perfect condition. I had accidentally left a rental dvd in it and that came back as well. They replaced two resistors, a sub pwb assembly and did a frimware upgrade. My son used it for 9 hours of straight recording and not a hint of the loading bug, Seems like they now know exactly what to do to completely eliminate this problem
post #73 of 164
I dropped my M10 off at the Pine Brook, NJ repair facility Tuesday morning while driving from PA to RI. Dropping if off was convenient and I didn't have the box (a first--I'm normally a box pack rat).

A few minutes ago there was a knock on the door. UPS with a box. It was the M10! Drop off to return in a total of 4 days??

The packing slip does not say what was done to it. All it reads in the, "Service Performed," box is: "One-time only labor accommodation." This doesn't tell me anything.

I'll hook it back up tonight and cross my fingers. I do wish JVC had stated on the packing slip what was repaired/actually done.
post #74 of 164
Thread Starter 
Quote:
Originally Posted by ngohit View Post

I dropped my M10 off at the Pine Brook, NJ repair facility Tuesday morning while driving from PA to RI. Dropping if off was convenient and I didn't have the box (a first--I'm normally a box pack rat).

A few minutes ago there was a knock on the door. UPS with a box. It was the M10! Drop off to return in a total of 4 days??

Consider yourself EXTREMELY lucky. Perhaps because corporate headquarters are in NJ, service seems to be better out there.

I sent my unit into the Cypress, CA facility for its third attempted repair on April 5th. Got a phone message the other day that something might be shipped back the 1st week in June. Bought it in October, so come June, it will have been in the shop 4 out of the 8 months I have owned it.
post #75 of 164
Are the new units shipping out fixed?

Also is there a code for the Motorola DTC6100 HD box?

Also in the manual there is a very strange key command combination to start DVD to VCR. On page 63, step 3 it says: "locate the point where you want to start dubbing, then pause playback by pressing the following buttons: Play, FF, FW, Stop, pause."

It shows the button symbols, not written out like I show.

Is that to turn off macrovision copy protection or what?

When I tried to make a copy the display started to go dim then bright and kept doing that and when I try and playback what I just recorded it show the recording then dims till I get blue screen and does it all over again and again.......

So whats what?
post #76 of 164
I have just joined the Loading Error Club. After six months of flawless use my DR-M10 is in permanent "Loading" mode. I am pleased to see that JVC will fix this problem outside of the warranty period. I went out and bought a Panasonic ES-10 yesterday, since I presumed it was going to cost me almost as much to fix as to buy the Panny. The JVC sure had better PQ than the Panny, so I am looking forward to it being repaired.
post #77 of 164
Is there a sticker or something that indicates the build date?
post #78 of 164
It was built in May 2004 in Japan. I thought the Japanese builds were supposed to be better.
post #79 of 164
I just meant in general, not yours specifically.

So I guess my answer is yes.
post #80 of 164
My sticker is on the back on the lower left.
post #81 of 164
Still working fine a few months after the free repair at their Cypress California facility. Fingers still crossed though. Nex
post #82 of 164
OK... So i'm an Idiot of the first degree...

I actually bought one of these junkers on purpose. It is a factory refurbished model... my thinking being that since it was refurbished, then they would have gone ahead and fixed the "loading" bug. Guess I was wrong.

First thing out of the box... Loading flashing for about 4 hours. Unplugged unit. Plugged it back in. Worked fine. Go figure. Played a DVD... worked fine. Set timer to VCR record. That worked. Tried to use DVD-Ram... got loading error. Couldn't even get the DVD out of the machine. Turned off overnight. Plugged back in, unit worked, sort of. Kept giving a disc error. Had to unplug and plug for about 1/2 an hour, just to eject the disc. Bought some more DVD-Rams (TDK, I think). Put one in. Formatted it (don't think that matters, though). Recorded The Dirty Dozen. Watched it. Worked like a charm. Tried to go back in a put in chapters and delete the stuff at the beginning and end of it. Got the loading error. Unplug... replug.. unplug.. all to no avail.

Guess it goes back to JVC to fix. Of course, I have to pay to ship it to them to fix their now well known problem, but that is beside the point.

My question is this: Is their any way to get the DVD out of the unit before I ship it? Or can I assume that the DVD is crapped out and probably the movie is gone???
post #83 of 164
Quote:
Originally Posted by SpringerSpaniel View Post

My question is this: Is their any way to get the DVD out of the unit before I ship it? Or can I assume that the DVD is crapped out and probably the movie is gone???

The loading bug caused all content on my DVD-RAMs to be erased. I was able to get the tray to open to remove the disks (multiple times the DVD-RAMs got erased) by randomly pushing different keys on the remote.

WHen I dropped off the machine at the NJ repair facility, the first question I was asked was if a DVD was loaded. I was told that if there is, the disk is returned with the repaired machine.
post #84 of 164
Quote:
Originally Posted by ngohit View Post

The loading bug caused all content on my DVD-RAMs to be erased. I was able to get the tray to open to remove the disks (multiple times the DVD-RAMs got erased) by randomly pushing different keys on the remote.

WHen I dropped off the machine at the NJ repair facility, the first question I was asked was if a DVD was loaded. I was told that if there is, the disk is returned with the repaired machine.

Well... since the DVD is most likely erased, I'll not worry about it. Thanks for the info!!!
post #85 of 164
Mine was on permanent "Loading". The manual said to hold down the "power on" and "eject" button for like 30 seconds to eject the disc. Since I had a rented movie in it, I was thrilled that it worked. I hope it works for you.
post #86 of 164
Quote:
Originally Posted by MVPinBoynton View Post

Mine was on permanent "Loading". The manual said to hold down the "power on" and "eject" button for like 30 seconds to eject the disc. Since I had a rented movie in it, I was thrilled that it worked. I hope it works for you.

Hmm... wonder what would happen if it DIDN'T work? Would JVC pay the late fees for the movie??
post #87 of 164
Quote:
Originally Posted by SpringerSpaniel View Post

Hmm... wonder what would happen if it DIDN'T work? Would JVC pay the late fees for the movie??

Of course not! Everyone knows that Blockbuster doesn't have late fees anymore.

Believe me I was concerned about it; but I was more concerned because I had a bunch of folks coming over to watch the movie in less than an hour when it locked up.
post #88 of 164
Quote:
Originally Posted by SpringerSpaniel View Post

I actually bought one of these junkers on purpose.
Guess it goes back to JVC to fix..... Of course, I have to pay to ship it to them to fix their now well known problem, but that is beside the point.

I've been waiting since late '04 to see how JVC addresses this problem and if they eventually correct it before buying a DVD recorder. "On paper" these units have great specs and certainly are feature-loaded. More so than most others. BUT, the reliability still looks to be terrible.

What amazes me is that positive if not glowing reviews are still showing up at sites on the -10 and -30 models. If they dam things worked, JVC would have a winner. I am now forced to concede they seem to be clunkers and I'm moving on to the Sony 900 or Pioneer; more likely the Sony.

Now we know why they are being heavily discounted. Even at a discounted price, the aggravation is not worth it to me. The Sony 900 is also being discounted.

ss9001
post #89 of 164
Quote:
Originally Posted by ss9001 View Post

I've been waiting since late '04 to see how JVC addresses this problem and if they eventually correct it before buying a DVD recorder. "On paper" these units have great specs and certainly are feature-loaded. More so than most others. BUT, the reliability still looks to be terrible.

What amazes me is that positive if not glowing reviews are still showing up at sites on the -10 and -30 models. If they dam things worked, JVC would have a winner. I am now forced to concede they seem to be clunkers and I'm moving on to the Sony 900 or Pioneer; more likely the Sony.

Now we know why they are being heavily discounted. Even at a discounted price, the aggravation is not worth it to me. The Sony 900 is also being discounted.

ss9001

Well... if a car acted the same way, what would the car manufacturer do? I think they'd HAVE to recall it, wouldn't they? Or, at the very least, were the car taken in for service, they'd also fix any known recall issues, would they not?

Apparently, JVC doesn't work that way. If a unit is sent in for service, and that service is NOT the loading but, they don't go ahead and fix said unit for the loading bug. Go figure.

Now....Since I have to send my P.O.S. JVC MV1s in for repairs for the previously mentioned loading bug, I have two questions:

It'd be wrong to give the JVC to my mother in law as a present, without first sending it to JVC for repair, wouldn't it???

Secondly,

I have a Mitsubishi HSU748 SVHS in a closet, and I was thinking of hooking it back up, getting a Lite On 5006 from Radio Shack for only 130 bucks, running it through the Mitsubishi (since it has SVHS input and output) and putting the JVC in the closet when I get it back.

Good idea or stupid?

I like the fact that you can rip a CD from a Music DVD with the lite on, and the fact that copy protection is not an issue. Takes up a bit more real estate, but not much.
post #90 of 164
Got my unit back from service for the 2nd time and...LOADING again. Worked fine for 2 recordings then bleh.

Repair order has under Service Performed:
ELECTRICAL PART
Reset
Rewriting Program

Under Parts:
Part Number: LPA10236-01E
Description: DIGI.PWB ASSY

So what is the deal? Did they replace the resistors this time (I specifically asked them to in an enclosed letter)? If not, WHY? What should I do now (since they're closed until Monday)? I sent an email to service that said this:

"I''m still, after sending my unit in for service twice, having the warning mode/loading error when I try to record. Were my resistors replaced as requested (the repair order indicates "ELECTRICAL PART" under "Service Performed")? If not, why? If possible, could I have some sort of working unit, either this model or a newer one? Thanks!"

HEEEELLLLPPP!
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