HLPXX63W Owners Thread/Problems/Tweaks/Service Menu/Discretes etc. - Page 35

I recently had the color wheel on my HLP5063w's color wheel replaced and ever since then I've had a problem with color saturation and contrast. I've never had the problems like I'm having now and I've had the tv since sept 2004. I can't get dark scenes and light scenes to have comprable if not equal pq. I keep having to change contrast and brightness to get artifacts out of the picture. Its particularly bad in with darker clothing and shadows(almost looks like cell animation). Can the color wheel have an effect on this type of thing? Or is it possible the repair tech messed something up? I've read some stuff about SM settings anyone know where I can get info on CW tuning?

Does anyone have the proper replacement part for the Color Wheel in the HLP-5063?

I ordered the BP96-00674A and that is incorrect because it is the "air suspension" type. I need the ball bearing type. I have the original housing, but in researching am unclear if I can reuse that because newer color wheels supposedly have their torx screw holes 2mm off. If someone can give me the correct pn I can proceed with replacement.

oh yeah,
Background: My HLP5063 is currently displaying picture across all inputs in a green tint.

Take a look at post 967: http://www.avsforum.com/avs-vb/showt...&postcount=967

Since your colors are not messed up, I would lean towards the index delay setting.

That is the same CW I used in my HLP5663 back in the day ....

Follow the link to message 967 I posted above. You need to mess with the CW type jumper. If it is on, take it off. If it is off, put one on. You may also need to set the index delay.

yes, i noticed the jumper in the back as you mentioned. the problem is the cw does not physically fit in the housing. i read where i need a different pn entirely to fit the housing and match the torx screws.

Did it not come as a complete assembly like this:

i wish. here is the cw i ordered (left) vs. the old busted vw (right).




the good news is i think i found the correct replacement.

http://www.discount-merchant.com/pro...colorwheel.htm

Oddly enough, the one i ordered (pci 1/right) and the one referenced in the link (gold) have the same part number, but are definitely different.

I did not know they sold them that way.

I just want to thank those of you, especially "DENGLAND" who have contributed to this thread. I too have a Samsung DLP HLP5063WX/XAA and changed the color wheel two years ago and have been dealing with the dark shading and green faces since then. I have looked everywhere for this answer and finally googled the right description and found this nugget! The thread (#967) which described adjusting the "Index Delay" in the Service Menu was a God send for me, otherwise I would have had to hire a professional to calibrate my TV. I too used the Jangro site, he really should add this to his instructions or at a minimum let folks know they may require a professional to calibrate their tv after installation. That thread (#967) was exactly what I was looking for and worked like a champ. You guys saved me a ton of $$$ and I am forever grateful. Now, I am considering a professional calibration, but don't trust the local repair techs here in Middle GA or the Best Buy Geeks. Any suggestions?

I'm wondering If I'm having the same problem you had.........I've been posting in this thread about this rattling/buzzing type noise that did end up in fact being my color wheel going out. Well, made the claim with my extended warranty company, and they sent the tech today to replace it, and everything seemed fine, but watching tv this afternoon and this evening, I'm noticing a lot of weird "blocky" looking stuff on solid colors. It's hard to describe, but I'll try.......let's say someone is wearing a dark solid color shirt, and where the shirt (or jacket) has folds and makes shadows, the shadows turn a different color from the shirt, and it's like a bunch of tiny squares making up these transitions in the color. I know I'm not describing it very good. My wife says it's like when you take a photo and "cartoonize" it with photo editing software. Sometimes there is a mosaic look to someone's shirt. It's worse in dark scenes, but still shows in well-lit scenes that never used to show this. A little while ago I saw this commercial where there were rings around this person's head of different colors. This is something that is obviously related to the changing of the color wheel. Not saying it's intentional. These same people have been to our house several times to service this tv, and we've never had a problem. Even my wife noticed it after I pointed it out repeatedly and got kind of heated about it, and she isn't nearly as critical as I am.

You definately have the same problem as I had. What you describe is the same picture I was seeing. Check thread #967 on this site and this will fix your problem. My DLP looks better than new Good Luck Bro!

Thanks for the kind words. Glad I had previously worked through something that helped you out now. I have certainly been on the receiving end of getting help from someone else's post.

On the calibration end, I have never had it done. I have read that the guys that work out of the big box stores don't typically don't have the expertise, experience or tools to do a quality

Try looking/posting here http://www.avsforum.com/avs-vb/forumdisplay.php?f=139

Thanks again for the kind words.

I think ptmaazx6 is right... It sounds real familiar.

After the guy was done, the tv was facing the wall because we had turned it around, and reached around and turned it on. I told him none of my components were hooked up at the time, and he said he just had to see if the color was o.k. on the menu, and that meant he was good to go, otherwise he's have to pull some the jumper off. He said everything was o.k. and after he was done, we still turned the tv around, hooked up my satellite box, turned it on again, and it did seem fine. Of course, some stuff looks o.k., especially if you watch it for 2 minutes when the guy is putting his tools away. When I first saw this mosaic thing, I thought it was just because it was standard definition, and some of the older stuff on during the day can look pretty bad, but then as I started watching for awhile, I knew it wasn't my imagination. There is a show on right now that I watch every night, and it's bad, Sometimes a person's gray jacket will have this green blotches all over it or a blue shirt will have theses purple blotches etc. etc. If definitely happened today. Did you have to pull the jumper off, or just adjust the index delay? That's obviously in the service menu, correct?

I want to try this myself.....worse thing I can do is put it back to where it was and call them and make them come out. I'd love to fix it myself, and then tell them after charging the warranty company $450 plus the color wheel, I actually made the picture look good.

dengland your welcome, as for AC, it might be prudent on your part to have the technician cme back out and if the problem persists, insist on a calibration and don't take no for an answer. Tell him it is requiered whenever a part like a color wheel has been replaced. PV

Well,I agree, because it did start today, and it will persist, so they are responsible. I have already left a message, and they should be calling in the morning, or I will be calling. They are over an hour away, and I expect the "you didn't say there was a problem when I was here" type response,and that will not sit well, so hopefully they don't go that route. I have been in the service menu before, and I'm pretty saavy with a lot of appliance/electronic repairs, so if this something that can easily be adjusted, and they give me a hard time, can you point me to the instructions you used? If I'm getting this correctly, you simply adjusted the index delay on yours and cleared the problem right up, yes?

I changed my INDEX DELAY and changed my GAMMA setting to 1, most people in these threads have put their GAMMA setting at 0, but it is a preference. Here is how I went into the Service Menu (SM), I began with my television off, in sequential order on my Samsung remote I pressed MUTE-1-8-2-POWER and gave it a few seconds and the SM will came up very shortly after the TV started. From there, using the arrow keys I scrolled down to 1. DDP1011, then using the right arrow key I entered DDP1011 menu and then scrolled down to "INDEX DELAY" and pushed the right arrow key to enter INDEX DELAY, and in this adjustment there was a red bar along the bottom of the screen. The idea of the adjustment is to make that bar the truest "RED" as possible. There will be a number, mine was 44 when I started and I have since adjusted it down to 31. That was my set and that was based on what my naked eye could see as the truest red. Once complete I hit the "Menu Button" on my remote key pad to take me out of "INDEX DELAY". When I finished I turn-off the televsion using the power button and waited at least 30 seconds before powering on my set. This allowed the changes to take place. I then went into my User Menu (UM) and change my Dynamic pictue and Cinema picture settings to my taste. As a disclaimer: I take no responsibility for your actions, this is completely up to you, I am just telling you what worked for me. Good luck

I see your on line acillatem, any questions? PV

No, not right now. Thanks for the description of what you did. I talked to the repair place that put the color wheel in yesterday, and the girl I talked to had spoken to the tech,and she said the tech said it seemed fine when he walked out. I told her, yeah 10-20% of the picture looks basically o.k. but in darker scenes and on solid color clothing it really shows. You actually may have to change a few channels to find a good example of what it's doing. Sometimes it is absolutely horrible. It is definitely related to the color wheel being changed. She did say the tech said that sometimes the color wheel has to be adjusted......I'm sure he meant an adjustment in the service menu. They didn't hesitate to say they would come back out, but not until tuesday morning,as they are booked up until then.So, I may try your method just for the heck of it, because I can always put it back to where it was. It sure sounds like I'm having the same issue you had. I just saw this guy with black hair in a slightly dark scene, and you couldn't see the sparation of the different hairs..........it was almost one black mass, with some kind of gray shadows. Almost cartoon like or even slightly like a photograph negative......I'm sure this is sounding real familiar to you. I'll think about this a bit, and maybe try it. I now I would do this at my own risk, but I'm not too worried about it. Oh, how did you change the Gamma?

In the same menu as INDEX DELAY, is GAMMA, use the arrow keys the same way and then adjust the number using the left or right arrows. Left arrow descending and right arrow as an upward adjustment. I think it goes 0-8, but I can't remember exactly. As I said 1 worked for me. By the way I gave you the disclaimer, because I have not been on this site in awhile and I see most have been doing this. I'm a little paranoid, thinking there must have been a problem along the way. I am not a certified ISF technician, just a user like most on these threads sharing my experience with personal adjustments to my TV's. But! I did stay at a Holiday Inn last night!!!!

Oh no problem man........I'd be hesitant to tell someone to start making adjustments with the service menu myself. I was just in there and adjusting the INDEX DELAY and GAMMA are definitely the adjustments to cure my problem. My INDEX DELAY was at 41 and had to go up more, and I had a dark scene on at the time, and you watch the cartooning effect go away dramatically with each number increase. The kind of tricky part is determining the truest red with the naked eye, but watching the picture at the same time helps a little too.I have it at 53 now. I changed my GAMMA from 2 to 1, and then went back and adjusted the INDEX DELAY again. We're going to give it a couple days of watching different things and maybe fine tuning it,and maybe cancel the appointment with the tech tuesday if we feel it's where we want it. I don't know if there is anything else he would adjust that I can't, so I'm going to play that by ear over the weekend. Thanks for your help, and thanks to dengland as well. Oh, I'm assuming theses tweaks have to be done individually on the different inputs, yes?

Great Job! I'm glad it worked for you. Yep you're right bro, they have to be accomplished at different inputs. Did you turn off DNIE in your User Menu, that seems to help quite a bit too.

Yeah, did that a while back. It seems senseless now to have the guy come back tuesday, but I'll wait until the weekend to decide. I'm sure he would adjust the same thing I just adjusted, except I wonder if there is any other settings he would mess with. Kind of doubt it, if he just replaced a color wheel. If I try to find out what adjustments he would make, I might tip them off that I've been in the service menu, and they won't come. I'll just watch a little tv tonight and see how a few different channels work. I can always cancel on monday if I'm satisfied. Just bugs me that he didn't check more thoroughly. Right now I'm trying to repair the hard drive on my mp3 player lol! First time I've ever taken one of those apart also haha!

Good job guys!

Thank you "D" we appreciate that!

Indeed!!

I previously had the buzzing sound on my tv. It got to a point where it would not even turn on any more. Well today i replaced the color wheel and it resolved the issue completely. I just wanted to say thanks to the people here that recommended that this may be the issue. This is what it was and i now have a working TV again.


Thanks everyone.

Hey PJ...It looks like I'm going to have to do the same thing for my HLP61. How long did you experience the buzz sound before the unit would not turn on? Mine has been buzzing for a few days now.
Thanks.

Martynic: I had the buzzing sound for a couple of months before it would not turn on any more. it got louder and louder over this time but still worked. One reason that I waited so long is that I ordered the replacement color wheel and it was on backorder, then i had to find time to do it when the toddler wasn't around to get into anything. The process is really pretty simple if you are familiar with taking apart a PC, which i am. Here is the link that i followed. My tv was a little different that this one but it was a good reference while i was repairing mine.

http://www.jangro.com/a/2006/07/24/s...e-color-wheel/

-edit-
I just checked my other post in this thread #991. It was on 1-21-09. So it was about 3 months before it would not turn on. Let me know if you need any tips as i just replaced mine yesterday.