Originally Posted by templeofdoom
This is a big breakthrough, jjamezz!
So let me get this straight:
The SARA operating system is stored on the hard drive.
You installed a new, blank internal drive, correct?
If that is the case, it sounds like your local Cox system pushed the OS to the box (the 45 minute delay), and set it up for operation.
Did you compare if any of your settings were retained or re-downloaded (i.e. scheduled recordings, etc.)?
Of course, your saved recordings were lost... Let's not give false hope to anyone reading this thread...
did you "clone" your old drive to the new drive in some way?
So the internal drive is a Parallel IDE, and external is SATA, eh?! What size did you put in? (trying to determine if there's a limitation for maximum size (i.e. LBA48 limit of 160gb.)
Agreed, if you start having trouble with the box, you'll have to put your old drive back in before the service tech arrives. Don't want to be switching drives in front of them before they take your box!
Thanks for pioneering, please post more details so others can benefit!
The re-load of the software didn't need to happen. From what I understand while reading some technical specs on the 8300HD box, the software is actually on a boot-ROM and the hard drive is used for settings and recordings. I can confirm that if you replace the internal HD you WILL loose all of your recorded shows as well as your scheduled recordings and settings.
When you replace your internal HD and not the external HD, you will get a "external HD is corrupted and needs to be formatted" error (similar to when you install a new external HD). Replacing the internal HD with the factory HD made the external HD recognizable again though.
All of the scheduled recordings were erased, as well as making the ones on my external unrecognizable. I assume the box makes the 2 drives form some sort of DRM/encryption bond, otherwise you could take your external HD to someone elses house and use it on their box to watch your shows, or share that PPV with others or something...
At first I tried the cloning routine using Symantec Ghost, and actually an array of other software programs known to read Linux, NTFS, and even FAT/32 hard drives--nothing worked. The drive is totally unrecognizable to any OS when I tested. It is not even recognized as a drive (other than in BIOS) so it wasn't just a matter of encrypted data, you cannot even "see" what's on the drive(s).
I have tried plugging the power cord of the external HD into the power port of the 8300HD box so I could switch the external HD on/off - but the ext. drive would not boot fast enough for the 8300HD to recognize it. I tried two different external enclosures thiniking that maybe the power supply of one of them didn't come up to spec fast enough, and both times it still didn't work. I even thought about splitting the 8300HD internal power supply connector, and using a SATA power adaptor for the ext. drive, but that didn't work either. The 8300HD appears to go looking for an ext. drive during its "POST" process, not during the boot process.
Basically, I just wanted to increase the storage space on my 8300HD. I wasn't looking to hack it or change anything else. It would be great to find a way to make the ext. HD power switchable. It could be done by SA to either make the eSATA hot-swappable or make it turn on the switched AC plus first, then boot the box as an easy option to work around changng their software too much. SA engineers - anyone listening? hehe!