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The Comcast/Motorola DCT-6412 Discussion Thread - Page 2

post #31 of 53
Quote:
Originally Posted by G-star View Post

however, the "My DVR" button no longer calls up the list of recorded shows...just a blank screen with some jibberish on top.

anyone else have this problem?

Same problem here in Iowa. I thought it might be my Harmony remote, but apparently not.
post #32 of 53
This was a problem caused by update code sent out by TvGuide to all Motorola Cable based system Headends, any DVR STB that uses the Motorola Cable system had this error, a fix was sent out Thursday and should already be in place at all headends. A Re-authorization of the STB should fix the problem if your STB did not already get the fix.
post #33 of 53
As I understand it, scanpa, it was completely unrelated to any firmware change. It was strictly a bad file in the program data download. Is that correct?
post #34 of 53
Quote:
Originally Posted by bicker1 View Post

As I understand it, scanpa, it was completely unrelated to any firmware change. It was strictly a bad file in the program data download. Is that correct?

Correct, it was the new DST info! for MSO, that use TvGuide as there guide data provoder, on Motorola based Cable systems.
post #35 of 53
Did you all notice that the quick menu changed as well?

Favorites is no longer listed...
The DVR specific menu is missing two options..

Comcast blames Moto (and as of a support call 5mins ago) claim there is no fix yet. Of course the tech was clueless and they setup a onsite trouble call. If they want to waste their time and money.. more power to them.

They've also had my time synch off lately. DVR has been recording early and finishing early compared to the actual network broadcasts
post #36 of 53
Will the 6412 output 480i in 16:9 over component for anyone?

I just picked up a DVD recorder with component video inputs with the intention of recording widescreen material in 480i off the DVR. Come to find out when I switch to 480i on the DVR, the output changes to 4:3 over component.

Motorola tech support said it should be possible, but they really have nothing to do with the software. Is this just a Comcast thing, or can nobody get 16:9 480i over component?
post #37 of 53
Quote:
Originally Posted by GFelizardo View Post

Will the 6412 output 480i in 16:9 over component for anyone?

I just picked up a DVD recorder with component video inputs with the intention of recording widescreen material in 480i off the DVR. Come to find out when I switch to 480i on the DVR, the output changes to 4:3 over component.

Motorola tech support said it should be possible, but they really have nothing to do with the software. Is this just a Comcast thing, or can nobody get 16:9 480i over component?

You can only get Widescreen over 480I or 480P via Component.

Full 16:9 can only be done with a 720p & 1080I
post #38 of 53
Hi, im new here. I just today bought a firewire for $29.99 purposely to connect to my comcast motorolla hd dvr box. I have windows Vista and it comes up hardware found. I hit automatically search for drivers. No drivers are found. I even searched Comcast website for a driver for the box and I can't find anything. I live in South Jersey. I just got this box replaced a week ago so im pretty sure it is one of the newer models. Any help on getting drivers installed so my box is recognized by my computer???



It is saying Failed when trying to find drivers for these devices...

Motorola DCT-3412 AV\\C Tuner
Motorola DCT-3412 AV\\C PAnel
UnKnown
post #39 of 53
Quote:
Originally Posted by BobbyPop View Post

Hi, im new here. I just today bought a firewire for $29.99 purposely to connect to my comcast motorolla hd dvr box. I have windows Vista and it comes up hardware found. I hit automatically search for drivers. No drivers are found. I even searched Comcast website for a driver for the box and I can't find anything. I live in South Jersey. I just got this box replaced a week ago so im pretty sure it is one of the newer models. Any help on getting drivers installed so my box is recognized by my computer???



It is saying Failed when trying to find drivers for these devices...

Motorola DCT-3412 AV\\C Tuner
Motorola DCT-3412 AV\\C PAnel
UnKnown


2 Things:

1) The Firewire output on the STB was designed for AV output to a Firewire Monitor / TV Device. NOT a PC or any other recording device. There is no way for the cable company's to have all of the Drivers installed on the STB to work for all those applications, equipment, or hardware. It only has the basic drivers to display AV.

Not to say it can not be done, you just should not expect it.

2) Here is the thread with info on the XP drivers.

http://www.avsforum.com/avs-vb/showthread.php?t=403695

it might be updated for vista, so check there.
post #40 of 53
Oh well then, looks like I am bringing the wire back and getting my $30.00 back!!! All that stuff is to complicated to read and from what I am reading I can't do what I wanted to do originally wanted to do by connection the cable box to the PC.
post #41 of 53
Good idea. Calibrating your expectations to what the company you're doing business with actually promised you is a good idea. In the future, hopefully it will be easier for you to spot cases where you're expecting things that companies simply aren't promising you.
post #42 of 53
Quote:
Originally Posted by scanpa View Post

That HDD will only be usable on the STB that it was formated on. DRM and other codes will prevent it from being read on another STB, also you will not be able to access any of the STB Files on that HDD via PC.

When the HDD is formated by the STB, it is mated to only work on that STB.


Thank you I didn't know that I'll keep it in mind
post #43 of 53
Wow I would like to also put in 'adelphia/time warner' dct6412. I have this also and was wondering how to do the dual tuner PIP. I have 2 of these and they both ignore any PIP input from the remote. It would also be nice to add addiaional HDD space through the USB!

Doesn't this also have a built in cable modem????
post #44 of 53
Quote:
Originally Posted by choyak View Post

Wow I would like to also put in 'adelphia/time warner' dct6412. I have this also and was wondering how to do the dual tuner PIP. I have 2 of these and they both ignore any PIP input from the remote. It would also be nice to add addiaional HDD space through the USB!

Doesn't this also have a built in cable modem????

There is no user PIP ability in the Moto 64xx & 34xx DCT series STB.

The USB is not for external HDD, when it is available, you will be able to use the eSata port for external HDD.
post #45 of 53
I have this box and was wondering if there is a way to call up the list of my recordings without going through the "My DVR" button and then needing to click "My Recordings" in the menu.

I would like to just hit one button and see all of my recordings.

Possible?
post #46 of 53
I am trying to activate the Archos player's recording with the 6412 but none of the Motorola cablebox code in Archos recognize the 6412. Anyone has any idea?

Thanks in advance.
post #47 of 53
Quote:
Originally Posted by binister View Post

I have this box and was wondering if there is a way to call up the list of my recordings without going through the "My DVR" button and then needing to click "My Recordings" in the menu.

I would like to just hit one button and see all of my recordings.

Possible?


I achieved this with an easy macro (My DVR, Select) on my Harmony remote.... don't know any other way.

FWIW, that button used to go directly to the recordings list about a year ago or so... back before the added ads for tv shows of all things in the guide
post #48 of 53
Periodically, we lose our cable service. Does anyone know how to access our stored programs on our DCT6412 to watch when this happens?
post #49 of 53
I don't believe that's possible. You need to wait until the cable service is restored, so your use of the box can be authorized.
post #50 of 53
I have the 6412 and have it set up to output all content in 480i so I can watch the HD content on my standard def TV. I have a Samsung HL61A750 HDTV on the way. The reason I did this was so I could take advantage of the 5.1 surround sound. Will any of my recordings of this content be recorded in HD? Or is it recorded in 480i? The underlying question is, when does the 6412 convert the signal to 480i. Is it before it records it to the DVR or after? I guess I will find out tomorrow when my TV is delivered.
post #51 of 53
I have Comcast cable and the 6412 DVR along with a LN40a650 TV. Here.s my issue. For the output of the cable box I have it set to TV Type 16x9, DVI output 1080i, and for 4:3 override 480I. My issue is this: when I watch a HD program either from a recording on the DVR or just a station then try going to a Standard Def channel there is no color; everything just has a green hue. If I go back to the DVR output settings and change the 4:3 override to 480P then back to 480I the color on the Standard Def stations is back to normal. Any ideas? I must mention that the HD channels are right now in the testing phase in our area.

Bob
post #52 of 53
sounds like a bad cable, try Component Cables to see if this problem still occurs.

We already ruled out the other possiblities on DSL reports from your post there.

post #53 of 53
GREAT thread
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