|Originally posted by Steve S
Fresno is an ABC O&O market and I can not get DirecTV to turn it on for me, they offered to put in for a waiver and I tried to tell them I didn't need one because I was in an O&O market and they still flat refuse.
As far as I'm concerned DirecTV is the worst excuse for a service provider on the planet. I can't truly express my feelings about this incompetent bunch of idiots without descending into obscenity.
Many of us tried to help you in the other O&O thread with the possibility of an overlapping signal from another market. If this is indeed your issue, D* cannot legally turn the station on for you without a waiver from the ovelapping ABC affiliate which claims your area. Did you determine whether indeed this is the problem? If so, it is not the "incompetence" of D*, but rather the existence of the other ABC outlet. That would explain why they say you need a waiver. I know this is not news to you, because it was discussed in the other thread based on your question. If this is not the problem, call this number and get it turned on: The HD Eligibility Department is at (800) 263-0028.