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DCT6412 Hard Drive Upgrade? - Page 14

post #391 of 438
Quote:
Originally Posted by flash2 View Post

Great thread and it took a while to read the majority of it. I have gone through the preparation stage ..ordering the bit & security tab, and downloading the image file and Parted Magic. Getting ready to order the drive, but I just wanted to make sure that my DCH3416 will be capable of using the 1TB drive, since the question as to whether the firmware is current and capable. If there a way to determine if my firmware is capable before I plunk down $90? THANKS AGAIN!
Everyone who has tried it has succeeded with the exception of customers on Cox cable. Cox uses an older firmware version that, while it will still work with the 1 TB hard drive, refuses to record more than 160 GB of content. If you're not on Cox cable, then you are nearly guaranteed success.

******Update*******
There are now confirmed reports of COX cable customers who have successfully upgraded the DVR hard drive to 1TB, so it would appear that the firmware/software limiting recording to 160 GB is no longer an issue. However, there could be some COX cable markets where the older firmware/software is still in use, so your mileage may vary.
******Update*******

Edited by TNO821 - 6/15/13 at 10:12pm
post #392 of 438
Sorry, my original post I meant to convey that I am on Cox. Is there a way to determine ahead of time whether the firmware I have on this box is capable of recording more than 160 GB? If I have an older firmware, is it possible to download the proper firmware and install it in the box? If so, how do I display the current firmware version? THANKS.
post #393 of 438
******Update*******
The following post is outdated.
There are now confirmed reports of COX cable customers who have successfully upgraded the DVR hard drive to 1TB, so it would appear that the firmware/software limiting recording to 160 GB is no longer an issue. However, there could be some COX cable markets where the older firmware/software is still in use, so your mileage may vary.
******Update*******




No, the cable company is in complete control of the firmware version. It is carried in the signal and your cable box picks up whatever version they push out. Since you are on Cox, I find it unlikely (but not impossible) that the upgrade will work out for you. But, if you're in the market for a 1 TB hard drive anyways, why not give it a shot and then crank up 16 straight hours of HD recordings (8 hours straight on both tuners) and see if it's able to get past the 160 GB barrier.


Quote:
Originally Posted by flash2 View Post

Is there a way to determine ahead of time whether the firmware I have on this box is capable of recording more than 160 GB?


No. This thread doesn't have near the participation level required to know how often Cox changes their firmware version, but if they're like Time Warner and Comcast, they change their firmware only slightly more often than I change my underwear (I never change my underwear.)
Edited by TNO821 - 6/15/13 at 10:13pm
post #394 of 438
Ok. I will give it a try. If this doesn't work, then I believe I read in the thread that a model Motorola DCX will accept a 1 TB drive with a lot less effort. I could check with Cox and see if they have any DCX boxes, since I have had this box for at least 4 years. Will any model DCX box work with this upgrade or is it only specific DCX model DVR's? THANKS!
post #395 of 438
******Update*******
The following post is outdated.
There are now confirmed reports of COX cable customers who have successfully upgraded the DVR hard drive to 1TB, so it would appear that the firmware/software limiting recording to 160 GB is no longer an issue. However, there could be some COX cable markets where the older firmware/software is still in use, so your mileage may vary.
******Update*******


Quote:
Originally Posted by flash2 View Post

Ok. I will give it a try. If this doesn't work, then I believe I read in the thread that a model Motorola DCX will accept a 1 TB drive with a lot less effort. I could check with Cox and see if they have any DCX boxes, since I have had this box for at least 4 years. Will any model DCX box work with this upgrade or is it only specific DCX model DVR's? THANKS!

The DCX models will let you toss an unformatted HDD inside them and they'll format the drive for you. But I thought that on Cox it was still only recording up to 160 GB (I'm not certain)
Edited by TNO821 - 6/15/13 at 10:13pm
post #396 of 438
I was afraid you would say that!!eek.gif
We'll give it a try and let you know what we find out! Thanks again.
post #397 of 438
TNO821 - You rock!! I followed your procedure, purchased and put a WD 1 TB drive in my Motorola 3416 and it works great. It took about 3 hours to format the drive in my computer and was easy to install in the DVR. I have Cox Communications for my cable and it records up to the 1TB!! Thanks again for your help.
post #398 of 438
Quote:
Originally Posted by flash2 View Post

TNO821 - You rock!! I followed your procedure, purchased and put a WD 1 TB drive in my Motorola 3416 and it works great. It took about 3 hours to format the drive in my computer and was easy to install in the DVR. I have Cox Communications for my cable and it records up to the 1TB!! Thanks again for your help.

Very cool!! So it would seem that Cox Cable has adjusted their firmware/software. I'll update my procedure post to mention that Cox customers should give it a try.
Thanks for the feedback!
post #399 of 438
I may have missed something, but isn't opening a cableco owned STB a violation of the serivce agreement?
post #400 of 438
Quote:
Originally Posted by Arvy View Post

I may have missed something, but isn't opening a cableco owned STB a violation of the serivce agreement?

Oh no, you haven't missed anything. It is. At least if you're using a rented box, which if you're in the US, you pretty much guaranteed are. Or if you're a recent cable subscriber in Canada. Some years ago they used to sell the box to end users, but that practice is much more of a rarity now. So no, unless you own the box, you'd do best to not be cracking it open.
post #401 of 438
Yup, it violates the TOS. Punishable by death, I think. (We're hardcore like that)
post #402 of 438
hi guys. i just wanted to say thanks to all you genius's ((spelling) how ironic if i misspelled that word)):::. i read every word a couple of weeks back, i too found that the website you linked also sells the HD along with bit & tabs. i opted to just buy it since i'm not super tech savvy.

just wanted to report that i got it today. $125.24 for kit after tax & shipping to wa. state. 1gig. i put it in and checked diagnostic screen and it's reading 978,000,000,000. (not really zeros, other digits i didn't write down). it appears to be at least recognizing the drive but haven't tried recording tons of stuff yet. i will report back.

i got the 1gig, it is a Seagate. didn't write down model# number but i can pull back out if you want.

i think it's TN & someone else who i can't remember (please remind me what his handle is), but thanks heaps guys, i can't tell you how much better this is going to make my life if it works.

i think this is the first forum i've ever signed up for... that's how much i wanted to thank all you guys.

DCH3416

-bus
post #403 of 438
damn, i guess it's pretty obvious i'm a tool at this tech stuff. i think i meant 1 Tgig in the above post. what a kook:))
post #404 of 438
damn, i guess it's pretty obvious i'm a tool at this tech stuff. i think i meant 1 Tgig in the above post. what a kook:))
post #405 of 438
Are there any threads on upgrading a DCX3510 with Navigator? I cant find anything other than some cableco's enabling the eSATA port on the back for an expander. I tried throwing several blank hard drives in like the DCX3400's and it wont work. I even tried using the Acronis software to copy the image over but it wont go over the original hard drive size. rolleyes.gif Very furstrating.
post #406 of 438
The only thing I see are posts 400 and 401 in this thread.









j/k rolleyes.gif
post #407 of 438
Yeah I kinda just laughed when I saw those myself wink.gif
post #408 of 438
Read my giant post (post #201) in this thread for the details about the Motorola DCX models.

The short version is that you probably can just throw in a 1 TB hard drive and the DCX will automatically format it.

However, if your hard drive is larger than 1 TB, the DCX will probably not be able to format it. In that case you will need to follow my guide on how to use a PC to format the hard drive.

-TNO821
Edited by TNO821 - 6/15/13 at 10:15pm
post #409 of 438
Well, I tried to just put several blank ones in the DCX3510 and it sees it there (in the secret menu), but it wont do anything. I also tried the format like your post says with the Parted Magic and the format went great, but when I put it in the DCX3510 its the same thing. I have 2 of the DCX3400's and you can just put a 1TB in those and it does all the work no problem. One of the DCX3400's something happened to it and I had to return it to the office, and thats how I ended up with the DCX3510 which is a nice DVR, but I just cant get it to work with any other drive other than the one that came in it. When I first got the DCX3400's we were using iGuide here in the Dallas area, and then TWC pushed Navigator on them. I dont know if I need to just put the new 1TB in the DCX3510 and wait awhile until finally TWC decides to push Navigator down the pipes so it will load or what to do. I'm really stumped on this one, and the DCX3510 seems to be pretty new and you cant find much on the internet about them.

Thank you for your response smile.gif
post #410 of 438
Oh yeah, I forgot to say, I tried doing the "Clr" command where you clear the hard drive from the secret menu, and its supposed to clear the hard drive and reformat it, and it shows that its doing it, but in the end its the same old thing. Thanks again.
post #411 of 438
I wonder if the DCX3501 (and other identical hardware going by the name RNG200) use a different file system?

If you have the original drive that came with the DCX3501, it might be worth experimenting with imaging it to one of your new drives to see if the DCX3501 would agree to use it (obviously you wouldn't gain any additional space, but you could learn if the box outright rejects all other hard drive models.)
Edited by TNO821 - 1/17/13 at 3:11pm
post #412 of 438
Quote:
Originally Posted by TNO821 View Post

I wonder if the DCX3501 (and other identical hardware going by the name RNG200) use a different file system?

If you have the original drive that came with the DCX3501, it might be worth experimenting with imaging it to one of your new drives to see if the DCX3501 would agree to use it (obviously you wouldn't gain any additional space, but you could learn if the box outright rejects all other hard drive models.)

Oh yeah definately, you can use the Acronis software, and several others, and it will definately copy the full drive to another drive. I tried 3 different 1TB drives and they work when I put them in and boot them up, but of course it will only see the 500GB size.

Heres the thing. When you look at the drive in the Acronis software, or something like Gparted, it shows several different partitions, I think like 6 different ones, I cant remember now exactly how many. They are all really small, like 350MB and one is 7GB and then theres this huge partition thats around 450GB where I assume the video files are stored on. But heres the deal, because no software can recognize the format of the huge partition you cannot resize it. Strange it will copy the whole thing over to another drive, but not allow you to resize it. I also tried to create a temporary partition on the unallocated space and not format it, and then tried to merge the 2 together, but again it rejects it because the software doesnt recognize the format of the other huge partition. So I dont know on this one.

Also the model is DCX3510-M and its the one that is really small and has an external power supply like a laptop computer. The only button on the front is a power button and then it has the display. It doesnt have a fan in the back like the DCX3400 which surprised me, it just has the little holes in the top and you can see right thru it, the hard drive and cable card and everything. First time I ever seen one like this. I cant find very much on the internet about it.

Thank you for your reply smile.gif
post #413 of 438
Here's a couple of pics.



post #414 of 438
Hi,

I am new at posting to the Comcast forum(s), so forgive me if this is not the proper area for my topic.

I have been a Comcast customer for about 10 years altogether but am having some difficulty in trying to increase the storage capacity for our DVR (or to change to a different DVR altogether). However, it seems quite difficult to obtain a new DVR with much increased storage capacity through our local Comcast offices, although I did discover that it's possible to add a privately owned Western Digital approved external hard drive to our Comcast supplied Motorola DCH3416 DVR (in some markets).

I purchased a Western Ditigal DVR Expander (external hard drive) this week at Best Buy & would like to add that to our system; however, reading the online forums shows that the eSATA port is not likely to be a live connection, and further checking on the Comcast webpage mentions calling Comcast before attempting to add a drive.

In doing further research at the Comcast webpage, I understand that the Colorado market isn't officially a part of the country that 'supports' external drives; but some users have been able to use them anyway per the Comcast forum pages. Is it even possible to use a 1 TB Western Digital hard drive (DVR Expander) to increase the recording capacity for our Comcast programming here in Colorado ?

Although there is a great deal of information on Comcast customer forums re: this issue, I'm not sure whether I may need a Comcast technician to make a service call to assist with this issue (or whether it's even possible to successfully add that particular storage device at this time in our market).

I would sincerely appreciate any input anyone could provide re: this issue.
Thanks.
Sincerely,
Kay
Windsor, Colorado
post #415 of 438
Originally Posted by flash2 View Post

TNO821 - You rock!! I followed your procedure, purchased and put a WD 1 TB drive in my Motorola 3416 and it works great. It took about 3 hours to format the drive in my computer and was easy to install in the DVR. I have Cox Communications for my cable and it records up to the 1TB!! Thanks again for your help.

Hi,

Your posting sounds very familiar, as we too have the Motorola DCH3416. We've found it almost impossible to get a DVR with greater capacity through our local Comcast offices, so we decided to purchase additional storage capacity through the use of a 1TB Western Digital DVR external hard drive 'Expander'. We then discovered from Comcast forum postings that the eSATA port on the DCH3416 is not likely to be a live connection, and further checking on the Comcast webpage mentions calling Comcast before attempting to add a drive.

Comcast webpages indicate that the Colorado market isn't officially a part of the country that supports external drives; but some users have been able to use them anyway per the Comcast forum pages. Are there any Colorado subscribers posting here who might have some experience with this subject who have successfully added an additional drive?

Although there is a great deal of information on Comcast customer forums re: this issue, we're not sure whether a visit from a Comcast technician may be needed to assist with this issue (or whether it's even possible to successfully add that particular storage device at this time in our market).

Any input re: this issue would certainly be most appreciated.
Thanks.
Sincerely,
KayDen
Colorado
post #416 of 438
Can anyone post a link to MotoSTB_1TB.bz2? The one in the guide does not work. I am trying to upgrade my old Motorola DVR

Thanks!!
post #417 of 438
Quote:
Originally Posted by CristiStanciu View Post

Can anyone post a link to MotoSTB_1TB.bz2? The one in the guide does not work.

I have re-uploaded the MotoSTB_1TB.bz2 file. It can be downloaded from: http://www.sendspace.com/file/w24nfo

-TNO821
post #418 of 438
It seems to be working great!!! Thanks so much for the nice tutorial!
post #419 of 438
Quote:
Originally Posted by CristiStanciu View Post

It seems to be working great!!! Thanks so much for the nice tutorial!
You're welcome. I'm glad it worked for you.
post #420 of 438
Does anyone leave their external hard drive on 24/7? I have an OWC mercury 1.5 TB, it does have an internal fan but I just worry about failure.
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