QUALIA 006 Owner's Thread - Page 508

Originally Posted by brt3

I have to say I am less than impressed by Sony's response. If you opt for Door Number Two I'd be sure to grab Jeff/UMR ASAP to verify the performance of your "new" set.

What amazes me is that the $15.5K is -- I'd guess -- dealer cost on the 70-inch LCD. I'm stunned they wouldn't offer to pass it along at cost -- but I guess they're reading your posts and worried about the precedent that might set.

Let's guess, be generous, and assume Sony's cost on the 70" LCD is $10K (though I'm guessing something like $8K would be closer to the truth). At that point Sony would NOT have a rush of Qualia 006 owners rushing to join in on the "deal"; it would be a coin toss for me. As in, "hmmm... cut my losses with Sony or go all in"...

I spent full-pop retail on one of the first Q006s -- along with the gigantic stand to match (and to keep the thing anchored in case of earthquake). So, I'd have to look at that hypothetical "at cost" deal as $13K + $10K = $23K. In that light it's not exactly a killer deal -- especially given that the performance of the 70-inch LCD is a complete unknown...

At $15.5 the concept of trading for the big LCD makes no sense at all. It is becoming increasingly obvious that Sony wants to be rid of us, and that the only way to deal with people like this is (sadly) through legal action. This has gone far beyond the point, it seems, where a rational company would have stepped up to the plate and done something to make it right. Given the current state of the global economy, I think this is the best we're going to get out of Sony without a fight...

Originally Posted by Ted99

Oh no--still here and watching the Q for everything except movies. It's in the Living room, but I moved the big speakers to the theater. UMR did the cal on the C3X. I've sent in my POA for the Class Action suit I've been birddogging for us, so i'm still front and center with all of us--The Q just isn't my "main man" any more. Nothing in the new theater has Sony on it--It just isn't the Sony of a few years ago and just as they have abandoned us, I've left them behind.

MPSAN--Don't have the e-mail, yet.

Originally Posted by sofer

On a much lesser important note than failing OBs, today the same repairmen who replaced my OB took the Qualia apart to find A BUG had invaded my set and was to blame for the outlined reflection on my screen. I had cleaned the bulb and cavity first, but this thing was buried deep inside the light path. The fellow said this happens a lot with larger RPTVs, especially ones with so much air circulation. He also said that the Qualia is by far the finest picture quality he has ever encountered.

Originally Posted by sofer

On a much lesser important note than failing OBs, today the same repairmen who replaced my OB took the Qualia apart to find A BUG had invaded my set and was to blame for the outlined reflection on my screen. I had cleaned the bulb and cavity first, but this thing was buried deep inside the light path. The fellow said this happens a lot with larger RPTVs, especially ones with so much air circulation. He also said that the Qualia is by far the finest picture quality he has ever encountered.

Originally Posted by jb007

I wonder if Penton-Man had his OB swapped out?

Originally Posted by cargen

What is "the 1080P settlement"?

Thanks,

Chris

Originally Posted by RAJH

Update #2:

Sony has given me the following non-negotiable options.

Option #1 - Do nothing and keep what I have.

Option #2 - Swap my Qualia 006 with a refurbished Qualia 006 at no cost to me. The refurbished TV would have a 90-day, non extendable warranty.

Option #3 - Purchase a new 70" LCD TV for $15,500 + tax. They are giving me a $4499 credit for the Qualia 006. I could also choose a different Sony TV but the credit they provide for the Qualia 006 depends on the TV I choose.

The Sony rep (Paul) that I spoke with came across as a real ass with his take it or leave attitude. I wanted to give him a phone slap.

Option #3 is out of the question so Option #2 is really my only choice. I have until 12/15/08 to decide.

Originally Posted by RAJH

Update #3:

I have decided to go with Option #2 and swap my set for a factory refurbished Qualia 006. Sony told me that Option #2 would be permanently withdrawn if I wanted them to try repairing my current set again. I'm crossing my fingers that I don't end up worse off.

Originally Posted by divedude

Hi everyone. I just got back yesterday evening after spending another 3 weeks in the hospital. I developed another infection from my surgery.

I am really glad to be able to watch my Q again. Mini Dive changed the bulb and it looks great.

Originally Posted by mpsan

Glad ur back. Did Mini clean the glass or just put the new lamp in?

Originally Posted by jb007

I'm sure I speak for everyone when I say "welcome back" and I hope you are feeling better. May you never have to return to the place that doesn't have a Q006

Originally Posted by divedude

Thank you jb007. Four times in the last four months for a total of eleven weeks without the Q. I hope I get well this time, I do feel better

Originally Posted by mjw2095

Well I finely got the Q fixed, the service tech replaced the OB a in about 2hrs and the picture looks great again. I asked the tech if the OB is a new one or a refurbished one, the one that I got was a new brand new one still wrapped in the plastic and marked from china, the tech said the he has replaced some with a refurbished one but they where packaged different. The cost of the repair on my paper work was $3717.98
The tech also said that the Q has the best picture of any set that he has ever seen.

Originally Posted by RAJH

mjw2095,

Have you tried the memory stick screen test yet? Only one of the three "NEW" OB's replaced on my TV showed a uniform gray screen.

I would be curious to hear how many people see areas of green in their gray screen.

Originally Posted by BenDover

Q owner public service announcement :

Panny BD-30 firmware u/g v2.6 available