I had an appt with Comcast to install my Motorola 6412 today. The window was noon to 3pm. At 3:15 I called Comcast b/c the tech had not shown up yet. They told me the appt was need to be rescheduled as the tech had an emergency. They never called to cancel and I don't believe they ever would have. Comcast told me they couldn't fit me in another week and it would be over a month before another Sat appt was available. I pay Comcast about 175 a month and you would think I would get better service. Do I have any recourse? Don't they understand that people work and can't time off to wait for cable installs.
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2/12/05 at 3:00pm