Quote:
Originally Posted by basophil 
To dmulvany
I complained gain to Comcast without any help at the time. But about two weeks later the captions appeared on all the channels and have continued to be displayed. I think your idea of missing EIA-608 was the most likely explanation. Thanks again for your advice
To dmulvany
I complained gain to Comcast without any help at the time. But about two weeks later the captions appeared on all the channels and have continued to be displayed. I think your idea of missing EIA-608 was the most likely explanation. Thanks again for your advice
Good to hear the problem finally got resolved. I heard from someone else in the East Bay (California) who was having the same problem with Encore's captions, so she might have complained directly to the FCC. Hard to know just what caused the problem, but I suspect it was a problem at Encore's end.
