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8300HD and External SATA - It Works!! - Page 40

post #1171 of 8998
That's a shame...geez, back to square one. Galen, could you be extremely specific on just how you got this thing to work? What is the exact model # of your Seagate?
post #1172 of 8998
Quote:
Originally Posted by hotsko View Post

Well, you might have to wait a bit longer. I got home and first installed my new seagate 500 SataII in an external case with an eSata cable. I rebooted several times and the Passport 8300HD WITH Firewire (1 month old) running 1.8.112 never saw the drive.

Then, I replaced this drive with an 80Gb external SATA with a SATA 1 to eSATA cable, again no luck.

STB was rebooted several times.

All times the DVR info never mentioned a 2nd drive. DVR AFPS still shows 148.9Gb total and presently I have 6oGB used and 82GB free.

So I see no indication at all the the 8300HD sees either of these drives at all.

Galen, do you think you can post the firmware, OS version, etc from the STB diagnostics so that I might compare? This is driving me nuts!

For those of us who have been following this avidly for six months or so, this is not a surprise. From sources that know, Passport's author Pioneer Digital for one, Passport does not presently support the SATA port. The latest reliable information is that a version will be released by 3/31 that *does* support it. That galen has gotten limited functionality is interesting and certainly gives him additional storage space - and braggin' rights! - but in no way is his rig 100% good to go. I'd be concerned that when the firmware *is* upgraded to support SATA, the system will reformat, repartition, etc and wipe out everything on the external drive.
post #1173 of 8998
Quote:
Originally Posted by pepar View Post

For those of us who have been following this avidly for six months or so, this is not a surprise. From sources that know, Passport's author Pioneer Digital for one, Passport does not presently support the SATA port. The latest reliable information is that a version will be released by 3/31 that *does* support it. That galen has gotten limited functionality is interesting and certainly gives him additional storage space - and braggin' rights! - but in no way is his rig 100% good to go. I'd be concerned that when the firmware *is* upgraded to support SATA, the system will reformat, repartition, etc and wipe out everything on the external drive.

If SATA is not supported on Passport, then how in the dickens is Galen able to add an external HDD?? Inquiring minds would sure like to know the answer to this riddle. Galen's setup may not be 100%, but close enough for me to want it.

In regards to the upcoming promised Pioneer Passport update...how do you think this will be installed? Do you think a notification will be issued?
post #1174 of 8998
Quote:
Originally Posted by cajieboy View Post

If SATA is not supported on Passport, then how in the dickens is Galen able to add an external HDD?? Inquiring minds would sure like to know the answer to this riddle. Galen's setup may not be 100%, but close enough for me to want it.

In regards to the upcoming promised Pioneer Passport update...how do you think this will be installed? Do you think a notification will be issued?

Though I may sound like it, I am not an expert on this. My best guess is that the 8300HD hardware (and what serves as a BIOS) knows about galen's external drive, but the software does not. galen's situation is unique, though, as NO ONE else has gotten it to work.

Like the Tooth Fairy, you would wake up one morning and - viola! - you've got a new version. Your cable provider will push it to the clients, i.e. your STB.
post #1175 of 8998
In an attempt to fix the freezing problems I was having, I bought a brand new Maxtor MaxLine III 300GB drive to replace the DiamondMax 10. I did a full burn-in test with MaxBlast software, certified the drive error free. Did a full format on Windows XP. Ran a full CHKDSK with recovery of bad sectors. Drive was error free, zero bad sectors.

Installed the new drive in my E-Power enclosure, rebooted the 8300, it found it no problem.

Recorded a show to test. Still freezes. Possibly worse than before.



The only thing I have not changed is the enclosure, but I highly doubt that is the source of the problem since it works fine connected to my PC.

So now I am at wit's end. Is it time to reformat the internal drive on the 8300, or return the unit to the cable company for replacement?
post #1176 of 8998
Quote:


So now I am at wit's end. Is it time to reformat the internal drive on the 8300, or return the unit to the cable company for replacement?

I would just return the cable box. You are just renting them, no point in fighting if it doesn't do what you want it to do.
post #1177 of 8998
Ok, so I have about 55 hours saved. Late last night I turned on my box and like the "tooth fairy stopping by" buffering just worked. I tried recording some stuff and then the buffering stopped working after I stopped both recordings.

The today I turned it back on and voila buffering works even after I record on both tuners then cancel it. I can fw/rwd on demand recordings and live tv. I still have atleast 230 GB of free space availible on the DVR AVFS display menu. It appears to be perfect at this time, well at least DVR functionality.

When I called the cableco the last time the said an ticket was escalated to "IT" for this issue and sometime in the next 72 hours it would be attempted to be repaired. This is the only explaination for what happend that I can think of.

VOD still no success, and in fact I will just cancel the service because it's not that great anyway(when it works).

To sum up I am able to buffer/record live tv, schedule recordings and now manipulate any stream in all scenarios.


___________
Steps I took to install the drive....

1. I received a new 8300 firewire/sata drive
2. Before the first power up I connected my drive to the 8300
3. Applied power to external drive
4. Applied power 8300 (boot cycle took longer than usual on the dot screen)

The box never notified me that it installed the drive nor asked whether I wanted to format it. I then went to the diag menu and checked the DVR AVFS menu. It showed total capacity higher than normal.

This 8300 firewire/sata box has a western digital 160GB (not sure if it matters).
post #1178 of 8998
Quote:
Originally Posted by galen View Post

Ok, so I have about 55 hours saved. Late last night I turned on my box and like the "tooth fairy stopping by" buffering just worked. I tried recording some stuff and then the buffering stopped working after I stopped both recordings.

The today I turned it back on and voila buffering works even after I record on both tuners then cancel it. I can fw/rwd on demand recordings and live tv. I still have atleast 230 GB of free space availible on the DVR AVFS display menu. It appears to be perfect at this time, well at least DVR functionality.

When I called the cableco the last time the said an ticket was escalated to "IT" for this issue and sometime in the next 72 hours it would be attempted to be repaired. This is the only explaination for what happend that I can think of.

VOD still no success, and in fact I will just cancel the service because it's not that great anyway(when it works).

To sum up I am able to buffer/record live tv, schedule recordings and now manipulate any stream in all scenarios.


___________
Steps I took to install the drive....

1. I received a new 8300 firewire/sata drive
2. Before the first power up I connected my drive to the 8300
3. Applied power to external drive
4. Applied power 8300 (boot cycle took longer than usual on the dot screen)

The box never notified me that it installed the drive nor asked whether I wanted to format it. I then went to the diag menu and checked the DVR AVFS menu. It showed total capacity higher than normal.

This 8300 firewire/sata box has a western digital 160GB (not sure if it matters).

Does your cable provider know about your added external drive? Did your box have it's present "issues" before adding it?
post #1179 of 8998
Galen, what is the exact model number of your Seagate? What exactly did you say to your Cable Co, and what was the stated problem that was escalated?
post #1180 of 8998
Quote:
Originally Posted by pepar View Post

Does your cable provider know about your added external drive? Did your box have it's present "issues" before adding it?


No I did not tell the cableco. I installed the drive on the first boot of the box when I received it. When I had the buffer issue I tested without the ext drive connected which worked but when I reconnected it I had the same issue. Now however it works like a charm and the only issue remaining is VOD, but with 55+ hours saved I have created my on VOD locally...LOL.

I have noticed that it is buffering live tv on the internal drive based on drive noise. Originally it was buffering on the external drive.
post #1181 of 8998
Quote:
Originally Posted by cajieboy View Post

Galen, what is the exact model number of your Seagate? What exactly did you say to your Cable Co, and what was the stated problem that was escalated?

seagate Model #: ST3400832AS

Seagate Barracuda 7200.8 ST3400832AS 400GB 7200 RPM Serial ATA150 Hard Drive with NCQ - OEM

I bought my drive from newegg many months ago.

The last time I called and told the cableco that I could not buffer live TV they ran a remote diagnostic and created the ticket based on that information. I had called multiple times on this issue and during one of the earlier calls I was told that my box was missing the code to buffer.
post #1182 of 8998
Quote:
Originally Posted by hotsko View Post

\\
Galen, do you think you can post the firmware, OS version, etc from the STB diagnostics so that I might compare? This is driving me nuts!

Thanks,
Harold

Did you try uplugging for your reboot and waiting 20 secs before applying power?

from versions:
OS ver 6.14.43.3sp
ResApp Date: Aug 31, 2005
OS date Jul 6, 2005

from versions2:
OS , Home Server Edition 1.4
rel: Echo 1.8.112+OS:6.14.43.3841sp
post #1183 of 8998
Finally got my G-Tech Q-drive with the new Hitachi 500GB 16MB cache 7200rpm SATA drive installed. Got the nice eSATA II to eSATA II cable from SATACables.com.

Followed the 8300HD manual instructions to the letter.

When I booted the 8300HD with the G-Tech powered up and connected, I got the "Drive found, proceed with format" message. I hit "Yes" and the display went away, live TV signal came up. I checked the DVR menu, no change in "Recording Space Used" level (75%)

Performed soft reboot, it took a few minutes. When I powered the 8300HD back on I got the "compatible external drive found" message. Clicked OK, checked the Recording Space Used level - 15%!

But wait - 160GB internal drive, 15 programs recorded, 75% used = 120GB of recorded material.

160GB internal plus 500GB external = 660GB total. Same 15 programs recorded, 15% used = 99GB of recorded material? How much space does the OS take up? Am I missing something?

Anyway, I checked the live buffering feature, no problems forward or backward.

The G-Tech looks right at home next to my 8300HD, and due to the heat-sink cooling it is ultra-quiet - I can only hear the drive itself, and then only when I put my ear up to the vent holes.

So far, so good.

-gil
post #1184 of 8998
Galen,

Can you tell me what brand and where you got your external case (make and model) and sata/esata cable?
My drive is very similar to yours so I dont think thats it. I want to give it one more shot with the exact same cable and enclosure as you have.
Thanks,
Harold
post #1185 of 8998
Quote:


When I booted the 8300HD with the G-Tech powered up and connected, I got the "Drive found, proceed with format" message. I hit "Yes" and the display went away, live TV signal came up. I checked the DVR menu, no change in "Recording Space Used" level (75%)

Even though you got it working you need to wait until it comes back with another screen that says it has finished formatting. Hitting yes just tells it to start formatting, not that its ready to use yet.
post #1186 of 8998
Quote:
Originally Posted by MikeAlletto View Post

Even though you got it working you need to wait until it comes back with another screen that says it has finished formatting. Hitting yes just tells it to start formatting, not that its ready to use yet.

How long should it have taken to display that screen? I waited for over an hour.
post #1187 of 8998
Quote:
Originally Posted by GilWave View Post

But wait - 160GB internal drive, 15 programs recorded, 75% used = 120GB of recorded material.

160GB internal plus 500GB external = 660GB total. Same 15 programs recorded, 15% used = 99GB of recorded material? How much space does the OS take up? Am I missing something?
-gil

You are missing something. The bigger the drive, the more overhead loss there is. Read back a few pages. It was discussed in full a while ago.
Go look at the diagnostic pages for the individual HDD drive capacity and partitions. you will notice on one page, it mentions capacity, which is TOTAL capacity after formatting (sounds good, right). Then another page listing all the partitions, which will NOT add up to that listed capacity. Somewhere, something is mising. This is your ovehead loss, which increases as your drive size increases.
Here are my specifics with a 300GB drive.
Capacity = 279 GB
Partition 1 = 1 GB
Partition 2 = 259 GB
Partition 3 = 1 GB
That means an overhead loss of 18 GB!
vegggas
post #1188 of 8998
Quote:
Originally Posted by vegggas View Post

Go look at the diagnostic pages for the individual HDD drive capacity and partitions. you will notice on one page, it mentions capacity, which is TOTAL capacity after formatting (sounds good, right). Then another page listing all the partitions, which will NOT add up to that listed capacity.

Thanks vegggas. On page 31 of 33, HDD INFO, I get 2 columns, Device ID 1 and 2

Under each it says Unavailable for Model, Serial, Capacity, Removeable. Same thing, unavailable, on page 32/33 and 33/33 under Partition Info. Have I done something wrong?

Page 21/33, DVR HDD Information lists the internal drive as a Western Digital 160GB, Size: 312450730.

Under File Systems - ITFS, Size: 2097152 Capacity: 1048576 Free Space: 971875
AVFS, Size: 1246134500 Capacity: 265135 Free Space: 207716
post #1189 of 8998
VOD? Down here with Comcast, you cannot record (or buffer) VOD or MusicChoice.

For myself for Christmas, got the 250GB drive from Discountechnology. With SARA 1.87.23.1, went from 34% to 13% (now up to 22% after recording an additional 4 hrs of HD and 3 hrs of SD).
I am worried that the enclosure has no fan, although the drive doesn't seem to be getting too hot (so far).
post #1190 of 8998
Quote:
Originally Posted by GilWave View Post

Thanks vegggas. On page 31 of 33, HDD INFO, I get 2 columns, Device ID 1 and 2

Under each it says Unavailable for Model, Serial, Capacity, Removeable. Same thing, unavailable, on page 32/33 and 33/33 under Partition Info. Have I done something wrong?

Page 21/33, DVR HDD Information lists the internal drive as a Western Digital 160GB, Size: 312450730.

Under File Systems - ITFS, Size: 2097152 Capacity: 1048576 Free Space: 971875
AVFS, Size: 1246134500 Capacity: 265135 Free Space: 207716


GilWave I have the same thing no info listed on the HDD page. I'm presuming you have calblevision with SARA like me - that might be the difference, I beleive Galen is using Passport - maybe the 2 different operating systems report different info ? In ant event it works.
post #1191 of 8998
Quote:
Originally Posted by knoppe01 View Post

GilWave I have the same thing no info listed on the HDD page. I'm presuming you have calblevision with SARA like me - that might be the difference, I beleive Galen is using Passport - maybe the 2 different operating systems report different info ? In ant event it works.

Interesting. What is vegggas running? I assumed his was SARA as well.

I am on CableVision. Isn't it odd that SARA doesn't recognize or report these important details?
post #1192 of 8998
Cablevision is using their own version of SARA that is not the same as everyone else. Their screens, pages, features, etc. are all different. This is why you are not seeing the screens telling you that the drive has been formatted and is ready for use and do not have all the diagnostic information.
Gilwave, your total AVFS is reported 623GB, but there is no report of how much of that is available as USABLE space. The figures work out to just the formatting size of each drive as 150GB and 473GB, but it is not deriving how much overhead is lost on the larger drive. I would guess that you are closer to having about 450GB of space on the new drive, but i would have to recheck this.

Galen, has a particular STB, where the SATA port was not turned off before deployment. His Passport software still does not support the SATA drive, and it's working from the hardware level while everyone else's SATA port should be turned off.

vegggas
post #1193 of 8998
veggas, how can I tell if I too have a similar 8300 as Galen???
post #1194 of 8998
Quote:
Originally Posted by cajieboy View Post

veggas, how can I tell if I too have a similar 8300 as Galen???

Ummmm . . try it?
post #1195 of 8998
Well, I'd like to "find out" before going down to the store and plunking down a few hundred bucks on a hard drive & cables. Is there an inexpensive way to determine if my 8300 would work?
post #1196 of 8998
Quote:


How long should it have taken to display that screen? I waited for over an hour.

Yeah thats too long. It popped up with a 500GB drive in about a minute or so.
post #1197 of 8998
Quote:
Originally Posted by cajieboy View Post

Well, I'd like to "find out" before going down to the store and plunking down a few hundred bucks on a hard drive & cables. Is there an inexpensive way to determine if my 8300 would work?

No, there is not.

If your cable system runs Passport, there is a humongous chance you are wasting your time and money. I've seen no other posters besides galen successfully attaching an external drive to a Passport box. And galen's can't really be described as success as it doesn't seem to be completely stable, and may be contributing to some other features not working correctly. Everyone with Passport needs to relax and forget about attaching an external drive until Passport officially supports the SATA port. I will continue to participate in this thread and read with GREAT interest galen's SATA adventures, but until more - many more - Passport posters have success I think it is a waste of time - for me - to spend one penny or take one second trying it on my Passport 8300HD. Your mileage may vary.

Just my $.02.
post #1198 of 8998
Thanx Prepar, that's exactly what I needed to know.
post #1199 of 8998
Quote:
Originally Posted by MikeAlletto View Post

Yeah thats too long. It popped up with a 500GB drive in about a minute or so.

Thanks Mike. Did it also show up in all your Diagnostics menu?

-g
post #1200 of 8998
[those with easily twisted underwear please ignore]

Just wondering about how the Passport boxes come configured? Eliminating running changes in the SA line, what if his head-end just types in the information on the label to authorize a new box - without any other configuration? Could the success then be caused by the SATA drive attachment before the first boot? Maybe there is a window of opportunity to let the BIOS or base OS recognize the external drive before the application software comes up and sets the configuration?

v/r,
C-F
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