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8300HD and External SATA - It Works!! - Page 191

post #5701 of 8998
Quote:
Originally Posted by dannyv@cybernex. View Post

Anyone notice anything similure with there setups?

I hate to ask, but if you can put your ear to it does it back 'bad' clicking noises while this happens?

xnappo
post #5702 of 8998
Im in Queens, NY wwith a 8300HD SA running passport.

Im curious as to if we have the same setup. You have something called "navigator" but my box doesnt say that. Is WDG1S5000 the model number of what you purchased.

Have you had any problems thus far?


Thanks.


Quote:
Originally Posted by tjw00 View Post

Just wanted to post here now that i got my external eSata drive working. I've been lurking ever since I switched to TWC here in MNanhattan last month and initially purchased a Seagate Free Agent 500 Gig eSata/Usb 2.0 drive. I tried and tried, but had no luck with the Seagate. The 8300 HDC would see the drive, but report that it was "bad". End of story. I tried a bunch of times with different cables, etc. but no luck. I had a friend that needed an external, so it gave me the excuse to try again with the Western Digital 500 GB MyDVD Expander. It arrived this morning( i ordered it direct from Western Digital) and i had it up and running in about 5 minutes. Reported space used went from 38% to 9% after reboot. I am able to pause, ff and rewind live tv with no problems. (the screen does go blank for a few seconds when i first hit pause, but then no delays after that). The WD drive, btw, is a lot cooler and comes with a very solid esata cable. It also is easy on the eyes, unlike the seagate which looked like a pumpkin with its bright orange light.

Since I just got it this morning, I'll have to post about any glitches (hopefully there will be minimal) later, but wanted to get my results posted for other TWC NYC people who are on Digital Navigator and are unsure what drive will work.

tjw00
post #5703 of 8998
Quote:
Originally Posted by blazinbee View Post

ok..so I purchased a Apricorn EZ-BUS-DTS-EKIT SATA Backup & External Storage System and a Western Digital Caviar SE16 WD5000AAKS 500GB 7200 RPM 16MB Cache SATA 3.0Gb/s Hard Drive - OEM and it has been working since last February but now my Cablevision DVR does not recognize the drive anymore. It keeps coming up with an error message which says to check cables and power of the external drive and that it has not been connected properly.

Any advice?

I would contact Apricorn Tech Support for their help. My Apricorn ext drive worked great for me initially, but I had three device failures in 4 months, that were due to the power supplies, rather than the drives.

Apricorn was very good about quick replacements, but after the third failure, they offered me the option of a refund, or another replacment. I elected for a refund, which they processed within 24 hours of the return of my unit. I believe that they are apparently having a quality issue with the supplies, which manifests itself in several failure characteristics, including the one you described.

I subsequently bought a Rosewill RX-358-S, with another WD 500gb drive, and it has been working flawlessly (knock on wood) for a little over a month, so far.
post #5704 of 8998
Quote:
Originally Posted by xnappo View Post

I hate to ask, but if you can put your ear to it does it back 'bad' clicking noises while this happens?

xnappo

No clicking noise (like a dieing or dead drive) but what was weired was when I booted the 8300 it counted down (entirly re-loaded the software) and the drive would spin up then wind down several times until the 8300 came back up. The drive was there and the programs were all intact. Then I rebooted again and it booted normaly.
post #5705 of 8998
I'm a NYC area Cablevision subscriber. I have a 2 yr old SA 8300HD DVR with it's default 160GB drive.
I just attached a 500GB external drive - Beyond Micro BM500MD3CS16M 500GB 7200 RPM 16MB Cache USB 2.0 / eSATA External Hard Drive (http://www.newegg.com/product/produc...82E16822709031).
I unplugged the 8300HD, attached the drive with it's included cables, booted the external drive, plugged the 8300HD back in, when it came back onscreen it asked if I wanted to format the external drive, I selected yes, waited about 5 minutes, left the external drive powered on , rebooted the 8300HD without unplugging it, and when the 8300HD was back on, it showed my hard drive usage had dropped from 55% to 12% without any of my programs erased. My scheduled recording list is intact; the unit has just recorded 2 shows tonite without any problems. So far so good.

6 days later...still not seeing any problems after a week of many recorded and watched shows
Sorry, but I didn't attach the external drive to my PC first, so I don't what drive is in this enclosure.
A few Newegg reviewers reported theirs held a Hitachi drive.
post #5706 of 8998
Quote:
Originally Posted by tony57 View Post

That is exactly what I was getting with the rosewill (sound dropouts and pixelization glitches.) It wasn't too bad, about 1 glitch evey 30 minutes or so. I've only had about 2 glitches over 20 hours with the Apricorn.

A few questions:

What's the exact model of the Apricorn (where did you get it, how much)? Did you use the same drive and just exchange cases? What drive are you using? Why, anyway, would the -case- cause dropouts or glitches?
post #5707 of 8998
I'm getting pixelation and audio glitches with my Apricorn enclosure. I've tried both the WD 500 AAKS and the samsung spinpoint and with 2 different ESata cables and I get the same problems.

I know its a playback thing and not a recording error, because I can rewind and not see the same glitch.

Any thoughts? If I exchange my Explorer will the new one recognize my existing recordings?
post #5708 of 8998
Quote:
Originally Posted by xnappo View Post

I hate to ask, but if you can put your ear to it does it back 'bad' clicking noises while this happens?

xnappo

I have a wierd issue w/ clicking noises. If I turn the 8300HD off, my 500GB Seagate eSATA (forgot the model #, not a 'Freeagent') will make a single clicking noise every 5 minutes. It also happens if I'm watching something on-demand or anything that's not recordable.
If I leave the box on, no clicks, and everything seems fine. No glitches during playback, FF and REW is ok, etc...

Any ideas anyone?

Thx
post #5709 of 8998
Quote:
Originally Posted by nihilan View Post

I'm getting pixelation and audio glitches with my Apricorn enclosure. I've tried both the WD 500 AAKS and the samsung spinpoint and with 2 different ESata cables and I get the same problems.

I know its a playback thing and not a recording error, because I can rewind and not see the same glitch.

Any thoughts? If I exchange my Explorer will the new one recognize my existing recordings?

If you disconnect the drive you definately don't get glitches? You have tried two good drive candidates and have one of the best cases... So if you are sure that it does NOT glitch with the drive disconnected I can only advise you to double check your cables are plugged in well, and then to try swapping boxes.

xnappo
post #5710 of 8998
Quote:
Originally Posted by redsandvb View Post

I have a wierd issue w/ clicking noises. If I turn the 8300HD off, my 500GB Seagate eSATA (forgot the model #, not a 'Freeagent') will make a single clicking noise every 5 minutes. It also happens if I'm watching something on-demand or anything that's not recordable.
If I leave the box on, no clicks, and everything seems fine. No glitches during playback, FF and REW is ok, etc...

Any ideas anyone?

Just one: While I can't address the conditions under which you hear that click, I can tell you that clicking is *never* a noise you want to hear from a hard drive.
post #5711 of 8998
Quote:
Originally Posted by xnappo View Post

If you disconnect the drive you definately don't get glitches? You have tried two good drive candidates and have one of the best cases... So if you are sure that it does NOT glitch with the drive disconnected I can only advise you to double check your cables are plugged in well, and then to try swapping boxes.

xnappo


No, no glitches when viewing straight from the box.

How much room for error is there with the ESata connection? I figured it would either work or not, but the connection to the Explorer always seems a little loose compared to the apricorn enclosure.
post #5712 of 8998
Quote:
Originally Posted by nihilan View Post

No, no glitches when viewing straight from the box.

How much room for error is there with the ESata connection? I figured it would either work or not, but the connection to the Explorer always seems a little loose compared to the apricorn enclosure.

Well, there have been problems with some cables, but the Apricorn cable has worked for most people...

xnappo
post #5713 of 8998
Quote:
Originally Posted by dannyv@cybernex. View Post

No clicking noise (like a dieing or dead drive) but what was weired was when I booted the 8300 it counted down (entirly re-loaded the software) and the drive would spin up then wind down several times until the 8300 came back up. The drive was there and the programs were all intact. Then I rebooted again and it booted normaly.

Just had another weird thing happen last night. I was recording 2 HD programs and watching a recorded show for about 3 hours last night. the box worked fine for 2 hours and 55 minutes then at 10:55 the box just rebooted for no apperent reason. The box came back up in the normal fashion and the ext. drive did not shut down (did not click, spin up and down as previously (it stayed on and ran constant).

So the problems now are

1. Picture freezes and external drive light goes out for 3-5 secs then comes back on and the program continues to play.

2. When I did reboot, the ext. drive spins up and then down and now clicks when it spins back up until the box finishes rebooting. When its done rebooting you can continue to watch and record until the next time it happens (Usually once or twice in a 3 hour period.

3. The box rebooted for no apperent reason.

I'm not sure if I should Reformat the drive in a PC then run chkdsk, replace the box or replace the drive.

Anyone have any opinions on what I should do?
post #5714 of 8998
TWC Hudson Valley-NY
Explorer 8300HD Passport
With either the WD my VDR expander or the Apricorn DVR Xpander will i have the live tv bugs (ie ff and rw)?
And they are a bout the same price is one better than the other?
post #5715 of 8998
Quote:
Originally Posted by snakeyes1022 View Post

TWC Hudson Valley-NY
Explorer 8300HD Passport
With either the WD my VDR expander or the Apricorn DVR Xpander will i have the live tv bugs (ie ff and rw)?
And they are a bout the same price is one better than the other?

As I understand it, w/Passport, yes, w/Sara, no.

Can't say if one device is better than the other, I've had the WD drive for a few wks now w/no problems.

H
post #5716 of 8998
Quote:
Originally Posted by pepar View Post

Just one: While I can't address the conditions under which you hear that click, I can tell you that clicking is *never* a noise you want to hear from a hard drive.

Indeed, clicking is a sure sign of imminent HD failure. Clicking is bad.
post #5717 of 8998
Quote:
Originally Posted by redjr View Post

Indeed, clicking is a sure sign of imminent HD failure. Clicking is bad.

The dreaded "el clic de la muerte."
post #5718 of 8998
Quote:
Originally Posted by xnappo View Post

If you disconnect the drive you definately don't get glitches? You have tried two good drive candidates and have one of the best cases... So if you are sure that it does NOT glitch with the drive disconnected I can only advise you to double check your cables are plugged in well, and then to try swapping boxes.

xnappo


I'll reseat the cables tonight.

Any idea whether a new 8300 will recognize my existing recordings?

Also, does the fact that I have the 8240 rather than the 8300 make a difference?

Thanks!
post #5719 of 8998
Quote:
Originally Posted by nihilan View Post

I'll reseat the cables tonight.
Any idea whether a new 8300 will recognize my existing recordings?

Sadly no. Last time I had to transition boxes I just rented a second box for 20 days or so until I was caught up.

Quote:
Originally Posted by nihilan View Post

I'll reseat the cables tonight.
Also, does the fact that I have the 8240 rather than the 8300 make a difference?

Not sure - I don't have much experience there. Anyone else know?

Regards,
xnappo
post #5720 of 8998
Quote:
Originally Posted by GreggPenn View Post

I just received my WD5000AAKS 500GB 7200 RPM 16MB SATA 3.0Gb/s with KingWin Jet external enclosure. I paid $133 + $9 s/h. Probably don't have much (if any) warranty though. (MWAVE isn't an "authorized" dealer of WD drives as far as I can tell).

Drive was $103, case $30 and it has a fan, USB, and SATA ports. It included AC adapter and both cables!

gp

2wk update: Everything works O.K. but there are a couple of glitches....

I think the enclosure I bought does a poor job of cooling -- despite the fan inside. I might be wrong because I'm basing my observation off another poster who used a fanless enclosure with the WD5000AAKS. He said his maintained 73-75 degrees. I hope I remember wrong because mine clearly feels warm to the touch. I would guess the case is around 100 degrees.

I disassembled and cut more venting but can't see that helped much. The internal fan has it's own enclosure that's touch to modify. I'm wondering if a different enclosure would be safer -- especially considering my purchase location.

Also notice occasional decompression errors during playback. Not sure if the ext drive blips occasionally, or the enclosure's bus, or the original program content. I've only seen this on 2 or 3 of 20 recordings. Of course, some of those would be on the int drive and some on the new one. In general, I have to conclude successful operation.

(Also, buffering still works with my SARA software).

gp
post #5721 of 8998
Cincinnati, OH
SA 8300HD Passport
Cavalry 500GB - USB 2.0 & eSATA Dual Interface 7200RPM External Hard Drive Kit

http://www.buy.com/prod/cavalry-500g...203268361.html

From the diagnostic menu it says my SATA port is enabled. When I cold boot everything--nothing happens. Nothing at all. The box for the drive says it has been formatted for PC NTFS for your convenience.

Time Warner has been a nightmare this would be one ray of light in the storm if I could get this to work. Thank you so much!

EDIT: Sorry, I went OP and found the results database. I give full and props to his guy:

tbernstein writes:

Didn't recognize drive at first after multiple reboots. Tried turning off and on as recommended in the forum. That didn't work. Finally was about to give up and when I turned it off, the DVR finally recognized the drive. The only thing I did differently was open, and then close the diagnostic menus before turning off the drive.

I turned it back on, got the format question, and everything worked great.

THANKS, IT TOOK LITERALLY 30 SECONDS TO SET THIS UP, HOPEFULLY IT WORKS GOOD. Sorry for the caps, I'm giddy!

-TK

-Tony
post #5722 of 8998
Quote:
Originally Posted by nihilan View Post

Also, does the fact that I have the 8240 rather than the 8300 make a difference?

Shouldn't, but we never say never. Pure and simple, the 8240 is an 8300 without the "analog" tuner parts. They both use the same software and have the same chipsets, etc. Because of the missing analog tuner, they are also cheaper. Cox started using them when they went all digital with their digital simulcast.
post #5723 of 8998
Quote:
Originally Posted by dannyv@cybernex. View Post

Just had another weird thing happen last night. I was recording 2 HD programs and watching a recorded show for about 3 hours last night. the box worked fine for 2 hours and 55 minutes then at 10:55 the box just rebooted for no apperent reason. The box came back up in the normal fashion and the ext. drive did not shut down (did not click, spin up and down as previously (it stayed on and ran constant).

So the problems now are

1. Picture freezes and external drive light goes out for 3-5 secs then comes back on and the program continues to play.

2. When I did reboot, the ext. drive spins up and then down and now clicks when it spins back up until the box finishes rebooting. When its done rebooting you can continue to watch and record until the next time it happens (Usually once or twice in a 3 hour period.

3. The box rebooted for no apperent reason.

I'm not sure if I should Reformat the drive in a PC then run chkdsk, replace the box or replace the drive.

Anyone have any opinions on what I should do?

I recommend that you call, or email to Apricorn Tech Support. If you saw my last post, I went through the whole scenario with my Apricorn unit. I would bet money you are experiencing a failing power supply on your unit, but even if it isn't, they are in the best position to resolve your problem.
post #5724 of 8998
Hi.

Just a small note to thank you xnappo for maintaining the results database.

Before finding it, I started with a "classic" Vantec + Seagate 500GB 7200.10. No problem until I bought my HDTV...

After consulting the database, I bought an Antec MX-1 case (did not have to but did not feel like swapping disks until the Seagate was empty) and a Western Digital 500GB disk. I probably had only two small glitches in over two weeks and life is beautiful once again. And way more quieter too with this combo.

To keep the ball rolling, I also added my results in the database. Hopefully, one day we'll know the real reason why everyone has problem with the Seagate hard disks.

So thanks again and keep it up.
post #5725 of 8998
Those databases have been of tremendous help to this thread, certainly better than my initial feeble attempt to summarize things, and if there were an AVS Hall Of Fame, xnappo would be in it. This has got to be one of the most difficult threads to keep track of and those databases make it a breeze.

Kudos also need to go to all those who have added their experiences to make the databases what they are.
post #5726 of 8998
Quote:
Originally Posted by vicw View Post

I recommend that you call, or email to Apricorn Tech Support. If you saw my last post, I went through the whole scenario with my Apricorn unit. I would bet money you are experiencing a failing power supply on your unit, but even if it isn't, they are in the best position to resolve your problem.

I actually took the drive out of the apricorn and tested it in my PC and windows could partition it but could not format it. All I got was a windows could not access drive error. I wound up going back to my epower enclosure and putting in a new WD 500GB drive and everything is back to normal. I recorded 2 HD programs while watching one recorded program for 3 hours last night and had no problems. It looks like this drive is going back to WD for RMA replacement.

I do suspect that the apricorn enclosure may have had something to do with the drives failure the way it would just power off the way it did so I'll be sending that back as well.
post #5727 of 8998
Quote:
Originally Posted by DoubleDAZ View Post

Those databases have been of tremendous help to this thread, certainly better than my initial feeble attempt to summarize things, and if there were an AVS Hall Of Fame, xnappo would be in it. This has got to be one of the most difficult threads to keep track of and those databases make it a breeze.

Aww shucks thanks guys

Quote:
Originally Posted by DoubleDAZ View Post

Kudos also need to go to all those who have added their experiences to make the databases what they are.

Agreed - honestly I don't do all that much now that they are set up! I DO appreciate it when people make their entries nice and pretty and matching other entries naming conventions so I don't have to clean up!

Thanks to everyone for their entries!
xnappo
post #5728 of 8998
Quote:
Originally Posted by xnappo View Post

Agreed - honestly I don't do all that much now that they are set up! I DO appreciate it when people make their entries nice and pretty and matching other entries naming conventions so I don't have to clean up!

I don't care what anyone says, but I know just how much work it is to come here every day and ask folks to add their data to the database, not to mention cleaning it up afterward. Granted, it's not physically or mentally demanding, but it's something that needs to be done regularly and not everyone will commit to that. Many come here, post a couple of times and then leave until they face their next problem. Very few take to time to participate and those who do make these forums/threads what they are, so don't sell yourself short.
post #5729 of 8998
Quote:
Originally Posted by evperry View Post

Im in Queens, NY wwith a 8300HD SA running passport.

Im curious as to if we have the same setup. You have something called "navigator" but my box doesnt say that. Is WDG1S5000 the model number of what you purchased.

Have you had any problems thus far?


Thanks.

Yes, WDG1S5000 is the one I have. Couldn't find it in retail stores, so I ordered direct from Western Digital. My 8300 HDC is not runing passport, but Digital Navigator. I'm no expert so some others with a lot more experience on the difference may want to chime in (also, there's a long thread on TWC Digital NAvigator here that i found very helpful.)

I've not had any problems so far with the External drive. Works quite well, with no glitches, so far. (knock on wood)

tjw00
post #5730 of 8998
Quote:
Originally Posted by pepar View Post

Just one: While I can't address the conditions under which you hear that click, I can tell you that clicking is *never* a noise you want to hear from a hard drive.

Might be better to say LOUD clicking. Normal operation of a HDD always includes some level of clicking, but generally of a soft, almost feminine nature.
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