Originally Posted by dack70
A TWC Tech Manager called and left me a message, after I called and asked for advice on which SATA ext drive to buy for my 8300HDC box. (I called because that's what the manual said to do) Well, it was no suprise to me when the tech said he isn't allowed to give me advice on an ext drive because TWC does not support that feature. He said we are welcome to use the SATA connection, but he warned me that when they go to upgrade my SARA software to Navigator, all of my recorded shows would probably be erased.
A couple things suprised me. First, I had no idea we were going to get upgraded to Navigator (Syracuse). Second, does this mean that even my recorded shows that are stored on the 8300HDC will get erased as well?! If this is true, I would hope TWC would give it's customers a heads up before they change the software on our DVRs.
If I do decide to buy a SATA external HD to hook up to my DVR, and by some chance the Navigator software completely breaks the connection, can I use my SATA drive with my PC? I'm pretty sure I have spare SATA connections "inside" my PC, but I don't know if there is a good way to hook up an external drive.
All TWC sysytems will eventually get Navigator, it is going to be their in-house DVR software.
And, when you do get it, you probably will lose all your recordings (doesn't matter which 8300 you have), that seems to be the case so far. And, there has not been any prior notice, so all you can do is keep watching what is importatn as soon as possible.
However, losing your recordings just means that you have to start recording all over. It does not necessarily mean that you will not be able to continue using your SATA drive, so don't fire up the PC just yet.