Originally Posted by Phil Conundrum
Can you explain why my 160gig which was fomatted on my 8300HD still works on the 8240HDC when Cox swapped it? Is it was done on SARA vs Passport ?
If I understand your question, The answer is yes.
You had a 160GB Ext HDD connected to an 8300HD running SARA.
Cox swapped the 8300HD for an 8240HDC, while it was still running SARA. The new 8240HDC reformatted the 160GB HDD.
The same 160GB HDD is still connected and working on the same 8240HDC where it got formatted while running SARA.
Running SARA both the 8300HD and 8240HDC would format, and correctly recognize an Ext HDD.
Now with Passport, specifically the OS version of PowerTV, the 8300HD runs a different version of the OS PowerTV, an older version that will still format an Ext HDD.
Due to the CableCARD in the 8240HDC it runs a newer version of the OS PowerTV, that does not recognize an Ext HDD correctly.
Some background info.
When Cox AZ first launched Passport, they initially launched the 8240HDC with the following, which never did format a New Ext HDD.
• Version: Passport Echo 3.1.085 - Sep 13 2010
• OS Version: PowerTV 184.108.40.206sp - Jun 2 2010
When both Cox San Diego and Cox Las Vegas first launched Passport, they initially launched the 8240HDC with the following, which would format a New Ext HDD.
• Version: Passport Echo 3.1.084 - Aug 12 2010
• OS Version: PowerTV 220.127.116.11sp - Sep 11 2009
In December 2010 both San Diego and Las Vegas switched to the same versions as Cox AZ, which would no longer format an Ext HDD.
I have seen several reports where Charter is also using the same OS Version: PowerTV 18.104.22.168sp, and they also cannot format an Ext HDD on the HDC models. I have received messages from both a Charter employee and a Cox Las Vegas employee that there is an update which will fix the issue, but neither provider has offered it to customers yet. Cox AZ and Cox San Diego have publicly posted they will release it this summer.
Cox San Diego>> http://www.facebook.com/coxsandiego/..._comment_reply
Cox Arizona>> http://www.facebook.com/CoxArizona/p...50157858586220