Originally Posted by Paul Pendle
Has anyone tested the following combination:
OS: PowerTV 188.8.131.52sp
Passport Echo: 3.1.124
I used the drive that others recommended for earlier versions of Passport, WD Caviar Black WD1001FAEX, in an eSATA enclosure. It recognized it, formatted it (only a few minutes which I thought was odd) and added space to the available space and all looked good. After a week problems started happening. It would disappear sporadically and the available space would drop back to just the internal drive. Shows would get intermittent freezes and sometimes thaws. Then automatic reboots after a freeze. Then it when into a boot loop. Right now it can not boot the DVR with the drive attached. I validated the drive was OK through my PC. I even wrote a full NTFS format (took 8 hours). I realize that the DVR is not using NTFS, but I thought it would kick in a reformat. It didn't and it won't now boot at all.Suggestions?
Paul, what City are you In? And did you ask Cox to send the current software, or did it just come with that SW.
I still have my Cox DVR, an SA8240HDC, It is running the same software as you are.Versions:
ResApp Version: Passport Echo 3.1.124
OS Version: PowerTV 184.108.40.206sp
The fact that the DVR first recognized and formatted the Ext HDD, and worked for a week, would seem to indicate your DVR has the correct software.
Connecting it to the PC and formatting in NTFS, should have Prompted the DVR to Reformat when reconnected.
I would check your eSATA cable make sure it is seated properly, perhaps try a different cable.
The problem could be the enclosure or Power Supply of the enclosure, or even the DVR itself.
The proper Power Up Sequence for a Formatting with Passport is:
Power up DVR first, wait for it to boot and display video.
Second Power up the Ext HDD, and you should get the prompt.