Originally posted by MaxCanes
Here's the whole notice:
Important: Free Power Supply Replacement for Certain Pioneer Plasmas
Pioneer is continuing to offer a free, in-home power supply replacement for certain of its second and third generation plasma models listed below for consumers who experience a problem with the original power supply. If a consumer model is not listed below, no power supply replacement is needed and no further action needs to be taken.
If you own or use a plasma listed below, please call our toll free hotline at 1-800-421-1404 to arrange a time to have your plasma's power supply upgraded in your home at no charge.
Consumer Plasma Models (12 listed):
The issue with the power supply in the plasmas listed above does not pose any health or safety risk. Pioneer has received reports that the power supply in the affected models may fail. In some cases, a loud popping sound can be heard when a power supply fails. After the power supply fails, the plasma is no longer operable.
We apologize for any inconvenience, and we thank you for your cooperation.
Just so you understand what I went through. I called and was told my 503CMX was not on the list and was not covered. I even argued that my 503 is almost identical to the Pro 1000 HD, no dice, I was not part of it. I made arrangements with authorized repair tech locally. When the tech got here he told me the part was covered, but not the labor or freight on the part. I paid $322. for repairs ($60. was freight on part since the old part needs to be returned). It wasn't till repoman posted in my other thread that Pioneer was covering his plasma out of warranty that I called back Pioneer and was told that in fact my plasma was cover for parts and labor and freight. The repair man is crediting back my charge card and getting paid by Pioneer.
Just trying to make sure everyone knows to pursue any problems with power issues with ANY model Pioneer plasma because chances are it's the power supply board and it is COVERED.