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Sony DHG-HDD250/500: Official Thread - Page 81

post #2401 of 29213
Quote:
Originally Posted by dozens View Post

A follow-up cable-only (w/CC) guide question. Is each channel suppose to send down its guide data in the VBI ? What if the channel is only digital is there VBI ? how the box get its guide data ?

I only have cable with CC and my provider passes all the analog and digital channels
through the cable and the CC just decrypts those digital channels that are encrypted, so the guide data still comes through the cable from my local PBS channel.
post #2402 of 29213
Quote:
Originally Posted by Rammitinski View Post

In the Chicago suburb where I'm at, I get all guide data and have matching guide channels for all the subchannels except the two weather subs we have. We just got a new PBS.3 sub (which totally ruined our main HD one), but they're not sending data for that as of yet.


Rammitinski,

Are you getting the listings for the 7, 26, and 56 subs? What zip code are you using?
post #2403 of 29213
Quote:
Originally Posted by hednic View Post

I only have cable with CC and my provider passes all the analog and digital channels
through the cable and the CC just decrypts those digital channels that are encrypted, so the guide data still comes through the cable from my local PBS channel.

That is exactly how I thought it worked but when I called my local PBS station to say I was missing some channel information they insisted that there feed only contains information for their channels.
post #2404 of 29213
FYI:

I just received a call from the Sony Technician that is working on my DHG-HDD500, they have upgraded the firmware and made an electrical motherboard modification to solve for error 161-6. They are also in consultation with Sony programmers for a modification to my firmware to allow for 4 digit channel entries in the tv guide channel editor.

The reason he called, was to inform me that my unit will have to stay an extra week until they get the new updated firmware with the 4 digit channel modification.

Also, the technician has informed me that the current firmware upgrade they installed allows for the unit to get the TV Guide data from either an analog or digital OTA or CC channel. So I don't have to worry about the 2007 analog to digital conversion.

Thats all the information I have.
post #2405 of 29213
Quote:
Originally Posted by dkennedy View Post

FYI:

I just received a call from the Sony Technician that is working on my DHG-HDD500, they have upgraded the firmware and made an electrical motherboard modification to solve for error 161-6. They are also in consultation with Sony programmers for a modification to my firmware to allow for 4 digit channel entries in the tv guide channel editor.

The reason he called, was to inform me that my unit will have to stay an extra week until they get the new updated firmware with the 4 digit channel modification.

Also, the technician has informed me that the current firmware upgrade they installed allows for the unit to get the TV Guide data from either an analog or digital OTA or CC channel. So I don't have to worry about the 2007 analog to digital conversion.

Thats all the information I have.

is TV Guide currently transmitted via the Cable company? otherwise it won't help much.

I thought HDD units will be able to get firmware updates via OTA or Cable? my Samsung Directv Receiver's been getting firmware updates via Directv dish!
post #2406 of 29213
Quote:
Originally Posted by dkennedy View Post


Also, the technician has informed me that the current firmware upgrade they installed allows for the unit to get the TV Guide data from either an analog or digital OTA or CC channel. So I don't have to worry about the 2007 analog to digital conversion.

Thats all the information I have.

Great news about guide data... too bad all those fellas returned the HDD because they assumed the guide would be unavailable when analog was turned off.

At least we know it's possible to get the data in the future... now it's a matter of waiting to see if they allow the user to flash the firmware themselves. But if I have to send it in, I'll make up a phony problem, and get the firmware flashed by Sony under the warranty

-T
post #2407 of 29213
Quote:
Originally Posted by videophiles View Post

is TV Guide currently transmitted via the Cable company? otherwise it won't help much.

I thought HDD units will be able to get firmware updates via OTA or Cable? my Samsung Directv Receiver's been getting firmware updates via Directv dish!

Yes, TV Guide (GemStar) has contracted with Time Warner Cable to re-transmit the data from the GemStar affiliated channels via cable. This for me, unlike for others here, has always worked. I had TV Guide listings appearing within hours...

Quote:


Gemstar, Time Warner in licensing deal

October 7, 2003

Los Angeles Times

Under a licensing and distribution agreement announced Tuesday, Pasadena-based Gemstar-TV Guide International Inc. will license its interactive program guide to Time Warner Cable for an undisclosed amount.

The agreement also includes a patent license that allows Time Warner to use Gemstar's technology in its own interactive program guides or in alternative interactive program guide products supplied to it by its vendors.

Stamford, Conn.-based Time Warner will also incorporate TV Guide-branded elements and content into its own guide and other guides.

Gemstar-TV Guide International is a leading media and technology company. Its businesses include television media and publishing properties; interactive program guide services and products; and technology and intellectual property licensing. The company owns "TV Guide" magazine and airline catalog company SkyMall.

For some reason, only Sony knows why, the DHG-HDD500 needs to be sent in to a service center for firmware upgrades.
post #2408 of 29213
Quote:
Originally Posted by videophiles View Post

is TV Guide currently transmitted via the Cable company? otherwise it won't help much.

I thought HDD units will be able to get firmware updates via OTA or Cable? my Samsung Directv Receiver's been getting firmware updates via Directv dish!

Cox Cable also transmits TV Guide data through its cable for its subscribers.
post #2409 of 29213
Quote:
Originally Posted by dkennedy View Post

Also, the technician has informed me that the current firmware upgrade they installed allows for the unit to get the TV Guide data from either an analog or digital OTA or CC channel. So I don't have to worry about the 2007 analog to digital conversion.

I hope that this is true (and they aren't just blowing smoke up your "you-know-what"). Did you specifically ask about the viability of this product after the analog shutoff, or did they volunteer this info about the firmware?

If it is true, I think this is kind of lame on Sony's part to only allow firmware to be upgraded when you send it in. I would also really like more detail on the electrical mod that they talk about - is it something that would require a new part, or is it just some kind of adjustment?

Once these units are all out of warranty, does this mean that we would have to PAY for a firmware upgrade that allows them to work beyond the analog shutoff? This is something that I feel they should do free of charge for Sony customers.

I would like to wait until summer (when most TV is in "rerun mode") to get this firmware upgrade taken care of, but by then the labor warranty will have expired.

I am wondering if the issue where some the programs that are in the recording schedule don't actually show up in the guide with the red dot next to them would be a legitimate reason for return/repair. I am not experiencing the 161 error...
post #2410 of 29213
Quote:
Originally Posted by spiff72 View Post

I hope that this is true (and they aren't just blowing smoke up your "you-know-what"). Did you specifically ask about the viability of this product after the analog shutoff, or did they volunteer this info about the firmware?

If it is true, I think this is kind of lame on Sony's part to only allow firmware to be upgraded when you send it in. I would also really like more detail on the electrical mod that they talk about - is it something that would require a new part, or is it just some kind of adjustment?

Once these units are all out of warranty, does this mean that we would have to PAY for a firmware upgrade that allows them to work beyond the analog shutoff? This is something that I feel they should do free of charge for Sony customers.

I would like to wait until summer (when most TV is in "rerun mode") to get this firmware upgrade taken care of, but by then the labor warranty will have expired.

I am wondering if the issue where some the programs that are in the recording schedule don't actually show up in the guide with the red dot next to them would be a legitimate reason for return/repair. I am not experiencing the 161 error...

About 'electrical mod', i think Sony's making this up. Otherwise, it should be a simple firmware update & they change few setting values in the Setup guide.
post #2411 of 29213
Quote:
Originally Posted by spiff72 View Post

I hope that this is true (and they aren't just blowing smoke up your "you-know-what"). Did you specifically ask about the viability of this product after the analog shutoff, or did they volunteer this info about the firmware?

If it is true, I think this is kind of lame on Sony's part to only allow firmware to be upgraded when you send it in. I would also really like more detail on the electrical mod that they talk about - is it something that would require a new part, or is it just some kind of adjustment?

Once these units are all out of warranty, does this mean that we would have to PAY for a firmware upgrade that allows them to work beyond the analog shutoff? This is something that I feel they should do free of charge for Sony customers.

I would like to wait until summer (when most TV is in "rerun mode") to get this firmware upgrade taken care of, but by then the labor warranty will have expired.

I am wondering if the issue where some the programs that are in the recording schedule don't actually show up in the guide with the red dot next to them would be a legitimate reason for return/repair. I am not experiencing the 161 error...

I asked the question about the analog shutoff. From what the tech indicated, everyone already has this capability but he didn't know which firmware version included the capability.

I'm glad Sony covered this issue via software and no mod to the motherboard to get the digital data. I would hope they consider upgrading firmware via the USB port. The electrical mod has to do with the 161-6 error, he didn't get into details.
post #2412 of 29213
can this unit receive both OTA and cable (via CableCard) together? the reason is that i would like to record network shows from the OTA antenna and the other broadcast HD shows from cable. also, having the OTA antenna connected would allow me to get guide data more reliably in case the cable company does not fully or properly transmit it. thanks.
post #2413 of 29213
Quote:
Originally Posted by memnoch View Post

can this unit receive both OTA and cable (via CableCard) together? the reason is that i would like to record network shows from the OTA antenna and the other broadcast HD shows from cable. also, having the OTA antenna connected would allow me to get guide data more reliably in case the cable company does not fully or properly transmit it. thanks.

Knock yourself out...my DHG-HDD500 did this out of the box...
post #2414 of 29213
Quote:
Originally Posted by videophiles View Post

About 'electrical mod', i think Sony's making this up. Otherwise, it should be a simple firmware update & they change few setting values in the Setup guide.

I doubt Sony is making anything up...the candor of the technician over the phone indicated that the electrical mod for the 161-6 error required opening the case...

Now...what is an electrical mod? It could be a simple pin jumper adjustment or soldering...or an adjustment to the electrical current to the Cablecard...we just don't know...but what we do know, is that they will be charging us once the warranty is over for these mods unless we get the unit in before the warranty expires...and thats exactly what I did.
post #2415 of 29213
Quote:
Originally Posted by dkennedy View Post

I doubt Sony is making anything up...the candor of the technician over the phone indicated that the electrical mod for the 161-6 error required opening the case...

Now...what is an electrical mod? It could be a simple pin jumper adjustment or soldering...or an adjustment to the electrical current to the Cablecard...we just don't know...but what we do know, is that they will be charging us once the warranty is over for these mods unless we get the unit in before the warranty expires...and thats exactly what I did.

i doubt 161-6 error's appearing on every units.

i love the new tivo3 feature for even more extra storages on external SATAs!
post #2416 of 29213
Quote:
Originally Posted by videophiles View Post

i love the new tivo3 feature for even more extra storages on external SATAs!

what's tivo3?
post #2417 of 29213
Quote:
Originally Posted by avnstf View Post

what's tivo3?

It's the Series 3 TiVo to be released sometime later this year...standalone, high definition capable of recording off cable (with or without cablecard) and OTA. Poster is referring to the ability to add external storage with an eSATA drive.
post #2418 of 29213
Quote:
Originally Posted by videophiles View Post

i doubt 161-6 error's appearing on every units.

i love the new tivo3 feature for even more extra storages on external SATAs!

The 161-6 error wasn't appearing on my DHG-HDD500 but that didn't stop me from sending in the unit to get the latest mods & software upgrades while it is still under warranty.

We all love TiVo, the Sony fills in the gap while we wait for the Series 3.
post #2419 of 29213
Ok, so all this talk about the mod to allow digital acceptance of the guide data has got me thinking. I just hooked up my replacement unit and had the Cable Card from the get go this time. The cable card is working this time (no 161-6), but it's been almost 45 hours since I hooked it up and while I have most of the channels, they all read "No Listing." Last time I'm pretty sure I had at least day 8 listings by now. I have a straight up cable set up, the only difference is, this time I have the Cabel Card in from the start. I did notice too that last time the listing kind of got flaky after I installed the card. Is there somethign here keeping me from getting the listings?

I remember someone saying something about splitting the feed and sending the cable in through the antenna in. Would this make a difference, perhaps b/c my PBS station will be a "clean anologue" signal (I made up that term meaning there would be no chance at digital anything )

I'm thinking outloud, bear with me..... is it possible that since I put in the CC, all my channels are digital, whereas before without the cable card the basics were anologue?
post #2420 of 29213
Quote:
Originally Posted by bierboy View Post

It's the Series 3 TiVo to be released sometime later this year...standalone, high definition capable of recording off cable (with or without cablecard) and OTA. Poster is referring to the ability to add external storage with an eSATA drive.

ah...I guess I saw something about this during the past week...it was something that I'd been waiting to see, too, although frankly the on-screen TV Guide of the LG 3410a, or (presumably) that of the sony in this thread, satisfies a lot of the interest for me. The major trouble with these 2 units is having only one tuner!!!

And a far as I can tell, neither the sony here nor the new tivo will have a capabiility for archiving the occasional especially interesting program for long-term future use, a capability that the 3410a does have via firewire to a digital VCR...

I assume SATA is some specific kind of hard drive, but would it be cheap enough to use for archiving?
post #2421 of 29213
post #2422 of 29213
Quote:

I am glad I got my order in for my second one before you posted this. Had been checking the price everyday. Amazon finally got around to lowering the price to match J&R Music's price. I have had my first one since July and have not had any problems with it.
post #2423 of 29213
Quote:
Originally Posted by dkennedy View Post

FYI:

I just received a call from the Sony Technician that is working on my DHG-HDD500. They are also in consultation with Sony programmers for a modification to my firmware to allow for 4 digit channel entries in the tv guide channel editor.

The reason he called, was to inform me that my unit will have to stay an extra week until they get the new updated firmware with the 4 digit channel modification.

Also, the technician has informed me that the current firmware upgrade they installed allows for the unit to get the TV Guide data from either an analog or digital OTA or CC channel. So I don't have to worry about the 2007 analog to digital conversion.

Thats all the information I have.

Any chance you got the number of this technician? I would love to talk to him about the updated firmware to see whether we could download it ourselves. I don't want to send my unit in, but I'd really like that four digit channel modification, as well as one that will allow downloading the guide info from digital channels.

I would also like to understand better where it tries to get the guide data. Mine seems to download the guide fine when I don't have a cable card in, but not when I do. I suspect it's because RCN cable here in Chicago maps most channels to digital feeds. They do still map an analog PBS station to one channel, but I suspect it's not the one the unit expects.

All-in-all, if it weren't for the beautiful picture this unit provides, I'd be calling it a piece of junk. I think Sony has engineering problems, as I've had problems with more than one piece of Sony equipment, and this one doesn't seem stable. It seems like the processor is underpowered and I've noticed that it does run hot -- usually over 100 degrees.
post #2424 of 29213
Quote:
Originally Posted by Steve Roess View Post

Mine seems to download the guide fine when I don't have a cable card in, but not when I do.

I'm thinking that I have the same probelm, as stated in my previous post. Any luck on this other than taking the card out? Have you tried splitting the cable and bringing it in the antenna jack?
post #2425 of 29213
Quote:
Originally Posted by endo129 View Post

I'm thinking that I have the same probelm, as stated in my previous post. Any luck on this other than taking the card out? Have you tried splitting the cable and bringing it in the antenna jack?

No, I've had an antenna connected in addition to the cable. But that's an interesting idea. I'll try it.
post #2426 of 29213
Quote:
Originally Posted by dkennedy View Post

The 161-6 error wasn't appearing on my DHG-HDD500 but that didn't stop me from sending in the unit to get the latest mods & software upgrades while it is still under warranty.

We all love TiVo, the Sony fills in the gap while we wait for the Series 3.

My 2 HDD250 units're working great since September, so i would stick with 1.2.05 firmware.

Will it be probable new firmware won't let flagged programs be recorded?
post #2427 of 29213
Quote:
Originally Posted by dkennedy View Post

FYI:

I just received a call from the Sony Technician that is working on my DHG-HDD500, they have upgraded the firmware and made an electrical motherboard modification to solve for error 161-6. They are also in consultation with Sony programmers for a modification to my firmware to allow for 4 digit channel entries in the tv guide channel editor.

The reason he called, was to inform me that my unit will have to stay an extra week until they get the new updated firmware with the 4 digit channel modification.

Also, the technician has informed me that the current firmware upgrade they installed allows for the unit to get the TV Guide data from either an analog or digital OTA or CC channel. So I don't have to worry about the 2007 analog to digital conversion.

Thats all the information I have.

When you get the unit back please post the firmware version. Thanks.
post #2428 of 29213
Quote:
Originally Posted by Steve Roess View Post

No, I've had an antenna connected in addition to the cable. But that's an interesting idea. I'll try it.

I read it somewhere on here a while back (about a month ago) can't recall much about it, let alone find it. Please let me know how it works for you. I think you need to do a scan for channels. You could turn them all off then except for your host channel.
post #2429 of 29213
Quote:
Originally Posted by endo129 View Post

I'm thinking outloud, bear with me..... is it possible that since I put in the CC, all my channels are digital, whereas before without the cable card the basics were anologue?

It's possible if your area is on ADS and your card has been provisioned as digital. I had this problem when Comcast first got my card working. They had to send a hit to the card with new analog provisioning. I believe I then had to remove and reinsert the card for it to take effect. This meant reorganizing all of the guide channels again, but TVGOS has worked great ever since.

I'm still waiting for them to add a duplicate PBS channel mapped as analog so I can change to ADS.

It's good to see the news that the Sony will be able to receive guide data via digital when it becomes necessary. Right now, though, I don't believe they have the equipment to send the data over a digital channel. But they ARE working on it.
post #2430 of 29213
Quote:
Originally Posted by PhillyC View Post

It's possible if your area is on ADS and your card has been provisioned as digital. I had this problem when Comcast first got my card working. They had to send a hit to the card with new analog provisioning. I believe I then had to remove and reinsert the card for it to take effect. This meant reorganizing all of the guide channels again, but TVGOS has worked great ever since.

I'm still waiting for them to add a duplicate PBS channel mapped as analog so I can change to ADS.

It's good to see the news that the Sony will be able to receive guide data via digital when it becomes necessary. Right now, though, I don't believe they have the equipment to send the data over a digital channel. But they ARE working on it.

How did you convince them to do this? what did you say? Adelphia wanted to charge me a relocation fee to move the cable card to a new 250, but I talked a girl who knew nothing (as most do) to just let me read her the host ID and set it a hit. Also, how long after doing this did it begin working?

Thanks!
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