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Sony DHG-HDD250/500: Official Thread - Page 841

post #25201 of 29213
How clever I am... Every time I unplugged and re-powered the DVR, the clock always came up at exactly 9:30 PM. So I left it unplugged until I came back from work...waited intil 9:30 and BINGO...the clock is almost dead on.............................

Except now it thinks it's Sunday.
post #25202 of 29213
Joe/Mark,

A quick update. The 500 got a timezone packet and so had accurate clock, unfortunately the factory reset did not cure the frequent reset issue.

It did update the TVGOS patch to the latest but still no grid. The machine is now at work on our cable feed, I just need to find which channel TimeWarner has TVGOS data on, I thought it should be Ch2 like OTA but I'm not getting a [3] showing clock data.

I will play with it throughout the day but may do a factory reset before I go home, do I need to reload the .21 firmware or will it work on the original analog firmware?
post #25203 of 29213
Quote:
Originally Posted by LimeyGreg View Post

Joe/Mark,
A quick update. The 500 got a timezone packet and so had accurate clock, unfortunately the factory reset did not cure the frequent reset issue.
It did update the TVGOS patch to the latest but still no grid. The machine is now at work on our cable feed, I just need to find which channel TimeWarner has TVGOS data on, I thought it should be Ch2 like OTA but I'm not getting a [3] showing clock data.
I will play with it throughout the day but may do a factory reset before I go home, do I need to reload the .21 firmware or will it work on the original analog firmware?

You don't need to know what channel the data is on. If there is data being sent on any channel then the DHG will find it. Connect the DHG to the cable line, configure the DHG for cable, set the zip code, and turn off the DHG. If there is still a [2] next to the clock after two hours, it is pretty safe to say there is no data being sent.

Mark
post #25204 of 29213
An interesting development... When I came home from work today, the clock was dead on the correct time...BUT...it was still one day behind. After watching a couple of hours of previously recorded material, the clock was about 6 or 7 minutes off. Can't wait to see what tomorrow brings.
post #25205 of 29213
Comcast Northern New Jersey no lisings for the last week and no clock.
post #25206 of 29213
Quote:
Originally Posted by rcodey View Post

Comcast Northern New Jersey no lisings for the last week and no clock.
And as I've mentioned before, same situation with OTA (KYW CBS-3) in Philly.
post #25207 of 29213
Mark, looks like there is no data being sent. So much for the idea of seeing if it works on cable at work, my next option is to talk my next door neighbor in to letting me hook it up to his cable feed.
post #25208 of 29213
Data Patterns have changed a little during the last couple of days; generally all for the better.

AND

An automatic reset this AM upon turning “on” with dual “102’s” just 15 minutes apart. The [1], [2], and [3]. Along with three clock sets in just a couple of hours. I assume all Rovi initiated. LOL

Maybe by tomorrow another Host Channel Set?

Something is going on for all this to be occurring so quickly.
post #25209 of 29213
TVGOS returns in Philly...

Point of information - it came back sometime this afternoon after being absent for a little more than a week.

No reply yet from Rovi.
post #25210 of 29213
Ok, so I've now set up a 2nd OTA in my basement, clock is back to correct, but I'm without a channel guide for past 5 days. Here's what's happened. Hooked up OTA, clock reset within 12 hours but no changes to channel guide info, i.e., everything was blank, although channels there from way back when, i.e., at time Comcast was sending signal and consistent with my local Comcast lineup. Hoping to not disturb that, but wanting guide data, after two days under regular setup menu I selected option that channel listings were incorrect. Next morning all guide data was gone and for past four days I've only had "Channel Info will be available in 24 hours. Guide is rebuilding..." Question, I guess, is whether I need to do a complete rebuild followed by manual channel set, or be patient and continue to wait, although I can't record anything on that unit in its present state.

Advice, as always, is appreciated!

Lee
post #25211 of 29213
p.s. my OTA data is courtesy of NY CBS and is working perfectly on my other TV so I'm thinking DHG is simply stuck, i.e., why I'm considering rebuild
post #25212 of 29213
Quote:
Originally Posted by HonestLeeD View Post

Ok, so I've now set up a 2nd OTA in my basement, clock is back to correct, but I'm without a channel guide for past 5 days. Here's what's happened. Hooked up OTA, clock reset within 12 hours but no changes to channel guide info, i.e., everything was blank, although channels there from way back when, i.e., at time Comcast was sending signal and consistent with my local Comcast lineup. Hoping to not disturb that, but wanting guide data, after two days under regular setup menu I selected option that channel listings were incorrect. Next morning all guide data was gone and for past four days I've only had "Channel Info will be available in 24 hours. Guide is rebuilding..." Question, I guess, is whether I need to do a complete rebuild followed by manual channel set, or be patient and continue to wait, although I can't record anything on that unit in its present state.
Advice, as always, is appreciated!
Lee

You may just be unlucky. This guy on the DTVPal thread reported 5 days ago that WCBS' TVGOS was down, but he hasn't posted any updates since then, and no one else has mentioned it, so I don't know if it was really down, or whether it is up again or not. As usual my recommendation is to leave it the way it is. It will eventually get there, presuming the data is coming in.

You can verify that the DHG has been getting data. Go to the 753 menu, and go up three screens to the VBI Info screen. On the VBI Info screen on the lower right is a field named HostSUFlags. As long as that field is not 0x00000000, then it is getting data. That field indicates the progress that the DHG is making towards setting the host channel, and getting a channel lineup. If you don't get a host channel in four days that field resets to 0x00000000, and starts over searching for data. This process repeats every 4 days, until the host channel sets. Since you have been without a guide for 5 days, that would mean that the HostSUFlags probably cleared yesterday. If there is no data coming in, then the HostSUFlags would still be at 0x00000000.

Mark
post #25213 of 29213
Comcast Northern NJ- 7 days of listings from WCBS.
post #25214 of 29213
Thx; will ck this out tonight.
post #25215 of 29213
Quote:
Originally Posted by frank70 View Post

TVGOS returns in Philly...
Point of information - it came back sometime this afternoon after being absent for a little more than a week.
No reply yet from Rovi.

Mine came on about the same time. Grid is populating...but very slowly. Just got an e-mail from ROVI today around noon:

"Hello Bob,

Our equipment at KYW has been reset and data should be restored. Allow overnight for a couple of night for the data to download and let us know after the weekend if you are still without TVGOS data.

Also, lease reply to this email with the following information so that we may further assist with your TVGOS issue.

Zip Code:

Device Make and Model Number:

Cable Provider or OTA(antenna):

Set up if Cable (Cable Ready, Cable Box, Cable Card):

Thank you,

CE Tech Support"
post #25216 of 29213
Quote:
Originally Posted by linkstur View Post

...but very slowly.
I believe the slowness started when KYW added their subchannel a few months back. With the new subchannel in place, they've probably left precious little bandwidth for the TVGOS data, so it seems to take 3-4 days before all the titles fill in (I believe a given title will not show until the program info for that title has arrived in its entirety.) The grid used to populate fully in less than a day. But it's far better than the nothing we just had for more than a week.
post #25217 of 29213
Quote:
Originally Posted by HoustonPerson View Post

Data Patterns have changed a little during the last couple of days; generally all for the better.
AND
An automatic reset this AM upon turning “on” with dual “102’s” just 15 minutes apart. The [1], [2], and [3]. Along with three clock sets in just a couple of hours. I assume all Rovi initiated. LOL
Maybe by tomorrow another Host Channel Set?
Something is going on for all this to be occurring so quickly.

Something you may want to try....

I know that since we've gone to digital the 9012 doesn't work to see packet flow, but the last couple of times my unit reset my clock hadn't reset for a couple of hours. When I went to the host channel and did a 9012, the clock updates within a minute. This has consistantly been the case for the last three to five resets that I have done over the last two months. It's worth a try.
post #25218 of 29213
Quote:
Originally Posted by frank70 View Post

I believe the slowness started when KYW added their subchannel a few months back. With the new subchannel in place, they've probably left precious little bandwidth for the TVGOS data, so it seems to take 3-4 days before all the titles fill in (I believe a given title will not show until the program info for that title has arrived in its entirety.) The grid used to populate fully in less than a day. But it's far better than the nothing we just had for more than a week.

I agree. It has been slow....but steady. Over the last couple of days, I'm almost fully populated. Still a few stragglers, particularly on one or two certain channels. But for the most part, it sure beats being without any data at all. It's also nice to see ROVI respoding to inquiries.
post #25219 of 29213
Mark/Joe - I spoke with Jay over at Rovi, he's one of the upper level engineers dealing with TVGOS and the problem here in Los Angeles. He was very helpful and informed me that they would hopefully be implementing a fix today (Thursday) for the OTA feed, then later for the the cable issue. He said they believed the issue to be a program descriptor for my zip was longer than 64 characters and was causing a buffer overflow leading to a reset. Both my machines were actually resetting in the 15th and 45th minute past the hour and wouldn't get clock back until 01 and 31 past the hour.

So I thought about that a little and it occurred to me that if I put a different zip code in that had a different program descriptor the reset wouldn't occur. I know, I know, but I was desperate and grasping at straws, so I put in a zip code in my 500 for an area in Orange County. Well eek.gifeek.gifeek.gif smack me silly, the resets stopped, but Orange County uses the same guide line-up as Los Angeles so explain that one. Not only did the resets stop I actually got a single line (ch2) of grid within a few hours. So, based on that result I decided to us the same zip code as "possumgirl", who for some strange reason was not experiencing any guide issues. The next day I had full grid and as of this morning I have full grid with full listings for 7 days, she obviously lives in a MAGIC ZIP CODE area.

I have left my 250 alone, it is still resetting but I'm waiting to see if anything changes today when Rovi are planning on implementing their fix. Dan from the spiffspace board was also having problems with his 500, he changed his unit to the same zip code in Orange County that I tried and he got full grid after a couple of days. So how is it that my zip (90065) is having reset issues but possumgirl's zip (91740) is not, one would think that all zip codes within the greater Los Angeles/Orange County area that are served by Mt Wilson transmitters would have the same problems?

I'll update you guys when/if the Rovi change returns my 250 to normalcy.

Greg.
post #25220 of 29213
Quote:
Originally Posted by JoeKustra View Post

Select the channel. The "Favorites" are great (a Sony function). Then, while tuned to the channel, hold down the red Record button until manual recording screen is displayed. Then just change the times/date/frequency. There is no "regular". You could program this fall's titles since start date is a variable. I've been doing this for five years. My "guide" is a MSWord document from tvguide.com (15 days) and TitanTV.com (14 days).

Now that my HD locals are one decimal place I can map them. I still record some SD channels but usually use the Magnavox 515H for that.

Been away for a couple weeks. Thanks!
post #25221 of 29213
Adding to Greg's post, Rovi speculated to him that the problem may lie with cable line-up even though the issue is affecting OTA. Turns out we all live in areas served by the same cable company, but likely each area has a somewhat different line-up. Will indeed be interesting to see what happens. I just hope any "fix" they apply doesn't screw things up for my "magic zip code". biggrin.gif
post #25222 of 29213
Quote:
Originally Posted by Possumgirl View Post

Adding to Greg's post, Rovi speculated to him that the problem may lie with cable line-up even though the issue is affecting OTA. Turns out we all live in areas served by the same cable company, but likely each area has a somewhat different line-up. Will indeed be interesting to see what happens. I just hope any "fix" they apply doesn't screw things up for my "magic zip code". biggrin.gif

My cable company has several headends each with their own lineup. Mine is about 4 years out of date, but I don't want them to mess with it. It works well, and I don't trust them since they may cut the wrong wire.
post #25223 of 29213
Good news, Rovi made the change to the OTA feed yesterday and my 250 stopped resetting. The data packets are incrementing nicely and have not been zeroed out. The guide has started filling with more accurate program listings. I had to re-order the guide as several main channels had dropped to the bottom of the list. All seems to be as it should be with my 90065 zip code smile.gif
post #25224 of 29213
Is this odd?

I have two 500 side by side. Haven't used them for several months as we mostly use the FIOS DVR with a 2TB external.

This morning I wanted to check their status as a new season is beginning and maybe they may get some use. Quickly realized that their clocks were off by hours- with several hours between them. On one there were some listings, on the other nothing.

Also realized that they were unresponsive. Did a front panel reset on both a few minutes apart. On both soon an identical front panel clock appeared- seven minutes from the correct time. Many hours later they both show an identical time....and both are seven minutes from the correct time.
post #25225 of 29213
I can tell you only this: over on the DTVPal DVR forum, one poster claims he's getting time 7 minutes off out of NYC, while another is reporting there is no problem. Both claim it's TVGOS time (the DTVPal DVR can also get time from PSIP). Could depend on your host channel - WCBS is claimed to be ok. Try tuning the Sony to WCBS and leaving it on all day to see if the clock corrects itself.
post #25226 of 29213
Quote:
Originally Posted by mabuttra View Post

HostSUFlags
Mark

Mark, didn't you once have a calculator of sorts to interpret the HostSUflags?

I am not getting listings from CBS in NY, as I wrote previously the two DVR's are identically seven minutes off and they show 0xbf800000 and 0xff800000
post #25227 of 29213
Hi, did a search of this thread but haven't found an answer. Hopefully someone can help.

My friend has a 250 with Suddenlink cable. Everything working good. He decided he wanted to get the HD channels (other than the ones offered on standard cable), so he got a cablecard from the cable provider (Suddenlink). It is a Scientific Atlantic and is a one-way cable card.

It detects the card and goes through the scanning and all. However it will not display the channels. It will show the channel info such as TNTHD Channel 253 when you change the channel and the logo but there is no picture.

He's on the 3rd card from them. They say the card is activated. Any ideas?

Is this an SDV problem?

Thanks,

MC
post #25228 of 29213
Quote:
Originally Posted by MCnDaHouse View Post

Hi, did a search of this thread but haven't found an answer. Hopefully someone can help.
My friend has a 250 with Suddenlink cable. Everything working good. He decided he wanted to get the HD channels (other than the ones offered on standard cable), so he got a cablecard from the cable provider (Suddenlink). It is a Scientific Atlantic and is a one-way cable card.
It detects the card and goes through the scanning and all. However it will not display the channels. It will show the channel info such as TNTHD Channel 253 when you change the channel and the logo but there is no picture.
He's on the 3rd card from them. They say the card is activated. Any ideas?
Is this an SDV problem?
Thanks,
MC
It's not an SDV issue. I have heard that a Motorola Multistream card is preferred.

Lack of a display, however, could be a connection issue. On the remote, there is a button marked Format. See if changing that causes the screen to display. I assume you have audio? Do the original local HD channels work?
Edited by JoeKustra - 9/24/12 at 3:41pm
post #25229 of 29213
Quote:
Originally Posted by Opinionated View Post

Mark, didn't you once have a calculator of sorts to interpret the HostSUflags?
I am not getting listings from CBS in NY, as I wrote previously the two DVR's are identically seven minutes off and they show 0xbf800000 and 0xff800000

I did have a page with a HostSUFlags Simulator. Unfortunately my ISP (Cox) decided that their users don't need their own webpages, so they axed those pages last December. I have a stand alone version of the Simulator, and my grid recovery procedures using the 1.2.13 firmware, and the 1.2.21 firmware. Zipped, the file is more than the 500 kB that they allow to be uploaded as attachments (the zip file is 5 MB). But if you PM me an email address, I'll send you the zip file.

I can tell form your HostSUFlags values that the host channel is set on both of your DHG's. The one that is at 0xbf8 must have had the host channel set when you did the front panel reset a day or two ago. When it came back up it already had the host ID set, and since it didn'r need to get another one, the host ID bit is cleared. The other DVR must have set the host channel after the front panel reset. None of this can help determine why you aren't getting listings. Do you get WCBS from cable or OTA? I'm guessing that you get it from cable, and there is something wrong with the cable company's equipment.

Mark
post #25230 of 29213
The original local HD channels work fine. It's just the channels that the Cablecard should be picking up. They are blank with the channel number/description and little logo. Someone said in another thread that the Scientific Atlantic (Cisco) cards may not work with the DHG. Anyone had any problem with this type card or successfully got it working? Thanks

By the way the audio does not work on those channels either.
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