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Sony DHG-HDD250/500: Official Thread - Page 878

post #26311 of 29213
No Listings here in the NY DMA. Channel 2-1, RF 33. Signals and antenna otherwise exactly normal.

I'm afraid to unplug it-D'Oh !! eek.gif
post #26312 of 29213
I feel I don't own Rovi or Sony anything for their abandonment of subscribers to the OTA/Cable TVGOS service who do not have TVGOS 10 or higher with WI-FI/LAN capability! They are no different than a father who abandons his family because things got a little harder than they signed up for in a marriage! That being said Kudos to Bill Gates and Warren Buffet for their Charitable work! I don't make much money but I do own a Sony DHG-HDD 250 DVR which I bought at EBAY, and anytime I had problems with my unit this forum was the first place I went to for answers to problems with TVGOS or my DVR. That being said it is time for me to become a member and contributor to this forum.

HOW TO SET CLOCK ON SONY DHG-HDD 250/500 DVR

1. Hold exit and TV Guide buttons on front of DVR simultaneously! (Unit will reset)

2. Wait for unit to cycle and dashes show instead of time!

3. Power up unit and write down the time on unit clock (Example 4:23 AM)

4. As soon as you have time written down repeat step 1. resetting unit. (The unit will keep the time from the last reset during new reset but the dashes will show on screen till powered up!)

5. Now this is when you wait for the exact time that you have written down from your DVR to come. (Do not power up DVR again until the actual time in step 3.) (Example 4:23 AM actual time)

6. Power up DVR at the appointed time and presto the clock will show that time!

This fix will only work if the unit is left alone and powered down with the dashes showing while waiting to reach your reset time!.

This is only a fix for the clock and not the date or year! It is up to Sony to fix that with a patch if they really cared about the millions of customers they have abandoned!.
Edited by izzy900 - 11/25/13 at 4:09am
post #26313 of 29213
Quote:
Originally Posted by speedlaw View Post

No Listings here in the NY DMA. Channel 2-1, RF 33. Signals and antenna otherwise exactly normal.

I'm afraid to unplug it-D'Oh !! eek.gif

Don't unplug it.

From Mark:
"Go into the 753 menu, and then up 3 screens. On the lower left is a LastClkSet field. If that field has today's date in it then the TVGOS data is still being sent out."

I know you can have a clock without listings. I never saw listings without a clock.
post #26314 of 29213
On mine LastClkSet N/A
NumClkSets 0

1/15/2013 1245 (2) Section VBI Data-VBI Info
So I know that the listings remaining that I have are for yesterday but I can record programing with no listings since the clock is now correct.
post #26315 of 29213
Quote:
Originally Posted by izzy900 View Post

On mine LastClkSet N/A
NumClkSets 0

1/15/2013 1245 (2) Section VBI Data-VBI Info
So I know that the listings remaining that I have are for yesterday but I can record programing with no listings since the clock is now correct.

Step 4 needs work. You need to specify when to power it down and the time (--:--) doesn't display without power.
post #26316 of 29213
Quote:
Originally Posted by izzy900 View Post

On mine LastClkSet N/A
NumClkSets 0

1/15/2013 1245 (2) Section VBI Data-VBI Info
So I know that the listings remaining that I have are for yesterday but I can record programing with no listings since the clock is now correct.

You still have listings after doing the clock procedure you listed above? Every time I have done two front panel resets back to back it has blown away the grid. confused.gif

Mark
post #26317 of 29213
I never unplugged the unit so any listings are residual. i know that the grid will show no listings after the last of the data runs it's course. But at least I have the correct time after my procedure.
On step 4 the time I did the reset was when I knew that all I was getting on my grid was no listings 4 days into the grid and I had no host in the 753 menu. Lets keep it simple people, what have you got to lose? What ever time shows after you do step 4 after you see the dashes and power up, write it down whatever time am pm do the reset again and wait until that time again to power up your unit!
Edited by izzy900 - 1/16/13 at 5:36am
post #26318 of 29213
Quote:
Originally Posted by izzy900 View Post

I never unplugged the unit so any listings are residual. i know that the grid will show no listings after the last of the data runs it's course. But at least I have the correct time after my procedure.
On step 4 the time I did the reset was when I knew that all I was getting on my grid was no listings 4 days into the grid and I had no host in the 753 menu. Lets keep it simple people, what have you got to lose? What ever time shows after you do set 4 after you see the dashes and power up write it down am pm do the reset again and wait for that time again to power up your unit!
I just tried it. The time did act ok but there will be a loss of date since the clock is always behind, hence you have to wait over night before reapplication of power. You could wait 6 days I guess. I didn't lose listings, only the front panel's station call letters. The Host SU bits and most other information was zeroed out.

After connecting the rf my call letters came back to the front panel. So, if day-of-week is not a major issue, your method works. If you don't perform the reset the power cycle produces a random time, so that's an important step.

Never unplugged? Good testing.
post #26319 of 29213
In My case I am actually on tuesday at this time and not wednesday, the remaining scheduled recordings that I have with listings I will have to delete and the only good recordings will say no listings! Bottom line I think we have been abandoned by the TVGOS gods and the only fix I see is this one, till we get a miracle from the Deadbeats!
post #26320 of 29213
I think the exact analogy is this. You hired a General Contractor to install a kitchen. The kitchen is installed, but during the process, the electrician decides that he'd do better across town wiring a bigger house in a better area. He quits on the GC. You've already paid the GC, in full.

Does the GC still owe you wires ? Yes. Can he get out of it saying "sorry, my electrician is gone and he took the only set of wiring plans with him ?" Not in any Court I've ever been in.

I know Sony looks at this as getting rid of a product they probably lost millions on, but given that most folks here would fit the hardcore AV enthusiast mold, consider.....

Each person on this board IS the guy or gal that the friends, co workers, golf buddies, etc rely upon for advice about AV. We've all gone to someone's house, cleared out a simple setting or two, and "fixed" someone's AV, even if over a beer. In marketing-speak, we are the Influencers.

You've just cheezed us all off, Sony.....I don't care about Rovi, this is YOUR responsibility....do you think anyone on this board will ever recommend any Sony product ever again ? I know that as my Sony stuff dies off, it will be replaced by your competition.
post #26321 of 29213
Last night I noticed that the time displayed on the DHG guide is now two minutes slower than the time displayed on its front panel. The front panel clock is accurate, and displays the same time as my CM 7400 which syncs via NTP.

WBBM engineering finally got back to me with a brief message:
Quote:
We do see that and are checking. The latest info reports that it will now all be off by April replaced by web delivery.

So, if other owned-and-operated stations are still receiving TVGOS, WBBM could just have a hardware or software issue.
post #26322 of 29213
Quote:
Originally Posted by mabuttra View Post

You still have listings after doing the clock procedure you listed above? Every time I have done two front panel resets back to back it has blown away the grid. confused.gif

Mark

Mark, do you use a CableCard? In desperation, I have done back-to-back resets many times (as well as mixed front panel resets and unplugging), and IIRC, the only times I lost a grid was when pulled the CableCard in between, or maybe when I changed the zip code.

- Kerry
post #26323 of 29213
Quote:
Originally Posted by izzy900 View Post


5. Now this is when you wait for the exact time that you have written down from your DVR to come. (Do not power up DVR again until the actual time in step 3.) (Example 4:23 AM actual time)

6. Power up DVR at the appointed time and presto the clock will show that time!

That's an improvement over what I have been doing. Since I always unplugged the DHG to retain the time, there was a long start-up period that I had to take into account. I didn't realize that the time would stay frozen w/o unplugging, as long as we don't touch the power button. Thanks, Izzy!

- Kerry
post #26324 of 29213
Your welcome, lets just hope we get data back someday!smile.gif
post #26325 of 29213
Quote:
Originally Posted by BillFromCH View Post

Last night I noticed that the time displayed on the DHG guide is now two minutes slower than the time displayed on its front panel. The front panel clock is accurate, and displays the same time as my CM 7400 which syncs via NTP.

WBBM engineering finally got back to me with a brief message:
So, if other owned-and-operated stations are still receiving TVGOS, WBBM could just have a hardware or software issue.

I have seen the front panel be different than the guide clock. Normally I just wait it out. At this time my TVGOS is 8 seconds slow. It has been that way for six months. It might be an analog thing. With digital you are lucky to get a perfect clock.
post #26326 of 29213
May be too soon....I called WCBS engineering, spoke to a nice person, who advised me that they didn't remove the inserter yet, and that as they were on a backup transmitter, that is why the TVGOS isn't going out....apparently the TVGOS is working-they said they'd reset it....as the inserter was working and showed data receipt from Rovi.

a few more days...meanwhile, I still have to move the other DVR so that the three way train wreck on sunday (good wife, revenge, downtwn abbey) will record while we are out.
Edited by speedlaw - 1/16/13 at 1:47pm
post #26327 of 29213
That's good news to hear, maybe there is hope in the horizon! That means the time stamp will be available to those less fortunate and my DVR will get the correct date and DATA! Cablevision with Card!
post #26328 of 29213
Quote:
Originally Posted by BillFromCH View Post

WBBM engineering finally got back to me with a brief message:

Quote:
We do see that and are checking. The latest info reports that it will now all be off by April replaced by web delivery.

Do you think that the engineer was implying that they were checking on it to get it restored, and then turn it off by April? Why bother checking??? confused.gif
post #26329 of 29213
Most engineers would try to get it working...they aren't the enemy....over the years of this thread (is this the longest active thread on the board ?) the engineers have generally been responsive and helpful to an audience they don't normally have to deal with. I usually self identify as an OTA user and a ham so they know the next question isn't "how many times do I press the TV/Video button to get your station back".
post #26330 of 29213
Quote:
Originally Posted by ChrisS5 View Post

Do you think that the engineer was implying that they were checking on it to get it restored, and then turn it off by April? Why bother checking??? confused.gif
speedlaw is right: most technical people are happy to work with someone that shows a knowledge of the problem and can ask reasonable questions. There are exceptions of course. Many times I have sent an email to Rovi and copied my cable headend boss. Usually the problem was fixed before Rovi even answered my email. I hope this continues until the end. I don't know if Sony is stupid or just acts that way. I have a Sony TV (my third), a Blu-ray and several DHG units. I will need to think hard about my next purchase.
post #26331 of 29213
Denver market (CBS O&O) listings are gone as of yesterday. I haven't looked at any data yet, but I'll report back what I find...
post #26332 of 29213
Quote:
Originally Posted by KerryNY View Post

Mark, do you use a CableCard? In desperation, I have done back-to-back resets many times (as well as mixed front panel resets and unplugging), and IIRC, the only times I lost a grid was when pulled the CableCard in between, or maybe when I changed the zip code.

- Kerry

No cablecard, just OTA here. Do you get analog data? It may be that the analog grid is more stable than the digital grid. Over the last couple of years, I've lost the grid just by unplugging/replugging (not too often,but it did happen). Front panel resets (two in a row kills it every time, sometimes just one kills the grid).

Mark
post #26333 of 29213
Quote:
Originally Posted by speedlaw View Post

May be too soon....I called WCBS engineering, spoke to a nice person, who advised me that they didn't remove the inserter yet, and that as they were on a backup transmitter, that is why the TVGOS isn't going out....apparently the TVGOS is working-they said they'd reset it....as the inserter was working

Very surprising to read.

With no data for a week and with yesterday noticing that the clocks were off by nearly an hour, I made peace with what I believed was their final demise.

Can anyone think of another expensive product from a huge and usually reputable company that was deliberately transformed into pretty much a brick?
post #26334 of 29213
Quote:
Originally Posted by Opinionated View Post

Very surprising to read.

With no data for a week and with yesterday noticing that the clocks were off by nearly an hour, I made peace with what I believed was their final demise.

Can anyone think of another expensive product from a huge and usually reputable company that was deliberately transformed into pretty much a brick?

No. Companies may withdraw support, like OS 7, or Windows 95, but they don't bomb your product. I think this is new in the annals of consumer electronics. It's not even like you bought the "wrong" format, like Beta or HD DVD, which didn't "win" in the marketplace.

The only "bomb" of existing equipment was digital transition, and there were cheap converter boxes there for those who couldn't buy a new set.

I think Sony takes the prize here. The problem is an excellent electronics company was taken over by the content side. Could you imagine today's Sony going to the Supreme Court for YOUR right to time shift ? I can't either. Google "sony rootkit" for more information as to how the content side ate the electronics side.
post #26335 of 29213
I know it's a brick, but if you read on top of page 878 I posted a fix for the clock where at least you can use the no listings grid to record shows you know are on at certain times! You still have the channel lineup! So at least we have a dumb dvr but not a brick!
post #26336 of 29213
Quote:
Originally Posted by izzy900 View Post

I know it's a brick, but if you read on top of page 878 I posted a fix for the clock where at least you can use the no listings grid to record shows you know are on at certain times! You still have the channel lineup! So at least we have a dumb dvr but not a brick!

I read your post and there are two issues.

One, how long can you keep it up to be available for the exact moment when you would need to restart?

Two, how long after such restart does the clock begin to drift again?

You can think you are scheduled to record something and if the clock has drifted as little as five minutes you lose the beginning and the end.
post #26337 of 29213
Quote:
Originally Posted by mabuttra View Post

No cablecard, just OTA here. Do you get analog data? It may be that the analog grid is more stable than the digital grid. Over the last couple of years, I've lost the grid just by unplugging/replugging (not too often,but it did happen). Front panel resets (two in a row kills it every time, sometimes just one kills the grid).

Mark

I assumed I wasn't getting analog data anymore, but I can't even check, since I am getting no data at all from WCBS in New York right now. :-\

- Kerry
post #26338 of 29213
Quote:
Originally Posted by Opinionated View Post

I read your post and there are two issues.

One, how long can you keep it up to be available for the exact moment when you would need to restart?

Two, how long after such restart does the clock begin to drift again?

You can think you are scheduled to record something and if the clock has drifted as little as five minutes you lose the beginning and the end.
You will need padding. This would not be a method for someone who wants to record a lot of items. It will, of course, start to drift immediately. One of my units drifts 1 second per day. Since I'm 8 seconds slow now, drift gets me right on after about a week.
post #26339 of 29213
Quote:
Originally Posted by JoeKustra View Post

You will need padding. This would not be a method for someone who wants to record a lot of items. It will, of course, start to drift immediately. One of my units drifts 1 second per day. Since I'm 8 seconds slow now, drift gets me right on after about a week.

There is, where it says recording start ":on time" and end" on time' you can pad things a bit on both sides.
post #26340 of 29213
Quote:
Originally Posted by JoeKustra View Post

You will need padding. This would not be a method for someone who wants to record a lot of items. It will, of course, start to drift immediately. One of my units drifts 1 second per day. Since I'm 8 seconds slow now, drift gets me right on after about a week.

I concur with JoeKustra, On the grid you still have the option to set your recording times to record minutes up to an hour early or late to account for drift. How ever you may have to do a reset again if it drifts to a point were you want it closer to exact. And one never knows if there is going to be any TVGos data transmissions your dvr will at least have the ballpark time for it!
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