Sony DHG-HDD250/500: Official Thread - Page 903

It's unclear to me whether you were watching the TiVo with CableCard, or the DHG without? You started out saying TVo, but ended up saying DHG....

I believe I have seen my CableCard devices change channels by themselves during these EAS tests. I figure the CableCo is sending a signal to do this. It happens quickly and is confusing, so I can't be positive about it. But I'm pretty sure that I've seen this happen . . .

I was watching the TiVo with a cable card. Well, not really watching, sort of listening. Then I heard the horns and saw the message with the current time. I was busy and then I heard and saw QVC display in SD (I have it in HD too). The TiVo remote was dead. I was going to pull the plug, but msnbc started up before I got to do that. I just wonder why QVC and maybe my headend has multiple inserters. I wonder if Jed1 sees his EAS tests on his host channel also.

does anyone still gets TVGOS with comcast ? i lost TV guide 3 weeks ago with comcast with cable card . comcast telling me its my TV that has an issue. Is TV guide being turn off on cable also or is it OTA ?

Works fine for me on cable. What was your host channel and this thread tends to focus on the Sony DHG. Your other post may be more productive. Do a forum search for TVGOS and you will find several threads. I don't have Comcast but do know of someone who lost TVGOS on Comcast last summer.

 

Yep.  Cable, too.  Guide is available on the InterNet  - if your equipment has this feature to get it. 

Update:  3rd day in a row of successful ‘timer’ recordings (Record  light is on now for the 5pm local news).

 

Tonight, I will try some different things before the final 12AM Reset.

 

I noticed that my 250 will not turn itself off, even though I have it set to do so. 

 

The dates may change or  'leap', but the days of the week do not skip: Thu will still follow Wed; Fri will still follow Thu, etc.  
 
Now, for the shift to Daylight Saving Time, I will do it then at 11pm on March 9th.    

Words of wisdom — Thanks!

- Kerry

I knew nothing . That old message was posted in relation to an experiment to see if I could get the host channel to set faster (it did not set any faster). Here is what I recommended just a couple of weeks ago about setting the zip code to 00000:


I still recommend people who are OTA only to set their zip code to 00000 after TVGOS is gone. I also recommend for people who are seeing that "channel not in lineup" bug, er I mean message, to immediately take Joe's advice and drop back to the 1.2.13 firmware. If I had a cable card, I would have already done that.

Mark

Factory Guide Reset Update: 

 

First, I did a FPR while the 250 was off.  Once I got the FP --:--, I powered-up the unit and brought up the Recordings List. 

 

There it is…  the 12:00AM Guide Clock.

 

Question:  If someone has done this a number of times, do you always get 12AM with a FPR when powered-off?

 

If I can rely on always getting the 12AM time, then I may do the resets this way without having to lose my Scheduled Recording List as per Factory Guide Reset.

 

Now, I did a few FGRs, the last one at 12AM.   OH NO!  Where is the CLOCK?   --:--         

 

 

 

Quick!  What to do?   Another RESET!

 

I am now 2 minutes behind.   I powered-off the 250 - - - back on - - - brought up the Recordings List - - - Huh?  The Guide Clock had JUMPED AHEAD precisely one minute.   Now I am just one minute behind.   One more time…  power off - - - on - - -  Nothing changed this time.  The clock is still one minute behind. 

 

Finally, I did not setup the Guide this time.  I did a quick timer-record test and it worked OK. 

 

Well, back to the unit to setup my schedule. 

 

Do you suppose there is a secret menu to set the Date and Clock and nobody has found it yet?

I have seen the front panel clock display 60 seconds behind many times. I learned to just wait it out, but that probably only works when you're getting data. I also found running the 9012 diag would sync it up.

Now that I slept on it, backing out to 1.2.13 would be bad advice for anyone who has a valid clock (correct time and date), since the clock would be reset during the process.

Mark

I just set the clock back to 12:00 last night using the 653274147 code (thanks Mark). It is a very non-dramatic clock/date set. It looks like nothing happened; the guide screen just closes itself in a few seconds, but the machine does not reboot or even turn itself off. But the guide clock changes to --:--, and will not become 12:00 until I power down and up again. Since the clock stays frozen until power-up, it is a very quick/easy/accurate method. You do not need to factor-in the time it takes to reboot after a reset — the time is set the instant you press the power button. And, you do NOT lose your scheduled recordings list using this method.

- Kerry

p.s. I don't know if it is just a coincidence, but right after using 653274147 and powering up again, I scheduled programs (and adjusted times on weeklies), and there were no "not in lineup" errors at all. :-)

UPDATE: I AM CURRENTLY NOT RECOMMENDING THIS METHOD ANYMORE
Ever since I used the 653274147 code, ANY reset, power pull, crash, etc. causes my clock to return to 12AM 01/01/04. That's not ideal, because I can no longer use the plug-pull method to adjust the clock back an hour or two. And since my DHG self-resets or locks up once or twice per week, I can never rely on it holding the correct time w/o adjustment.

I am not 100% sure if using 653274147 caused the problem, or if I just lost some critical data/setting. I will try other methods to find out. (full TVGOS reset or 9012 menu)
Edited by KerryNY - 2/18/13 at 6:38am

From FierceCable
3. Zombie prank prompts FCC to warn cable operators, TV stations to protect Emergency Alert System
http://www.youtube.com/watch?v=nc60XPCXrh8

Thanks, I heard about that. It was worse since I also lost my TVGOS data for about 10 hours. I'm running again. For now.

Dallas Update:

Since last posting. I suppose it is a confirmation now that Rovi has turned off the updating for Listings.

My Sony DVR still has a PID, NumSearch 2 has only reached 0xc68, TimeZonePkts has not changed for many days-10 Pkts, but the clock is still correct. Only using the box to record lower tier shows through next Monday – the last day for “Listings” here.

I assume the inserter is still in place, but little or no data going through it?

Oh Yes that funny Web Launcher thingy on the Tivo. Did you see one of those thingies was TV Guide! Well I fired it up, it is only a video feed clips (not a guide). And please do not get me started, it has a Major White House Feed. You simply do not want to hear what I am saying about that.

Wow. I sent them an email to remove it. It's also on another menu: Find.....

Does NSANE move with digital? It is my real time indicator of time data. It increments every 15 seconds with analog.

Yes, NSANE did update every 15 seconds with digital. Not anymore though.

Reset Warning Notice: 

 

I wondered a while back, how all these resets would affect duplicate 1/1/04, 1/2/04, etc. recordings during the same period.

 

I have two recordings that took place at the same time slot, same reset date, and different channels.

 

The latest recording overrides the previous one.  I select to play the previous one but the latest recorded program plays.

 

If I mark one program “Keep Until I Delete”, what happens when a new one comes along?

I suppose if even one-minute overlaps between two such recordings, the earlier one is gone?  (…or is still there, but with no access to that recorded program.)  I will delete the latest one later tonight, and see if the other one becomes available.  If that works, I will need to remember to delete from newest down to the oldest.

 

Ah, the continuing adventures of the Sony DHG-HDD250/500s.

right, While the HTPC is great once you get it working, it is by no means mainstream at this point for HDTV.thank you

A glimmer of hope! maybe our screams have been heard... For those who have not contacted Sony yet (via Facebook and via Sony support form at https://s01.esupport.sony.com/US/p/contact-email.pl?template_id=1), let your voices be heard...


a reply from Sony on the Sony facebook page https://www.facebook.com/Sony:


Sony: The TV Guide On Screen® system is a third-party service provided by the Rovi® Corporation and is available on some Sony® TVs and digital recording products.

Currently the data for the Guide is sent by way of over-the-air and cable broadcast transmissions, and through an Internet connection to compatible devices.

On November 1, 2012 the Rovi Corporation began discontinuing the broadcast transmission of data from all US locations and will complete that process by April 2013 . Once the broadcast transmission ends in a location, the TV Guide On Screen service will be available only to devices that are Internet update capable and are connected to an active network connection.

For those units that do not connect to the internet please be patient I have been informed that Sony is working on a solution. I do not have specific details at this time, but hang in there. Thank you for taking the time to share with us.

Best Regards, Scott Fuentes
Sony Support USA

Thanks for bringing this reply from Sony to us DavBrown2...

As soon as I read it I went back to Sony's Facebook page to eat crow, for not reading the entire reply from Sony to Michel..
Yes I had to MY BAD for hammering them on their generic response! It was looking like a cut and past of their reply to me!...
They cut the NOTES part and really gave a personal response to Michel! Who was expecting that!
Below was the original response from Sony to me on Facebook.

Thank you for your feedback. We place a very high value on feedback from our customers. The TV Guide On Screen® system is a third-party service provided by the Rovi® Corporation and is available on some Sony® TVs and digital recording products.
Currently the data for the Guide is sent by way of over-the-air and cable broadcast transmissions, and through an Internet connection to compatible devices.
On November 1, 2012 the Rovi Corporation began discontinuing the broadcast transmission of data from all US locations and will complete that process by April 2013 . Once the broadcast transmission ends in a location, the TV Guide On Screen service will be available only to devices that are Internet update capable and are connected to an active network connection.
NOTES:
Not all Sony products are supplied with the ability to receive TV Guide On Screen updates through an active Internet connection. To see if your product has the ability to receive TV Guide On Screen updates through an active Internet connection, check the specifications, which are available through the Manuals/Specs/Warranty for your unit.
There is no technical fix to re-enable the TV Guide On Screen service for the products that are not capable of receiving updates via the Internet. The change is as a result of the decision of the Rovi Corporation to discontinue the over-the-air and cable broadcast transmission and not a service issue with the product itself.
Thanks again and Best Regards,
Scott Fuentes
Sony Support USA
Tuesday at 11:12am

I thought it would still record.

I realized that losing TVGOS would make scheduling recordings difficult if not near impossible but I never anticipated that it would be actually impossible.

For the first time since losing the data and time, yesterday evening- with other DVR's being used- I thought to record a new show. I knew there would be no listing and that the time would be wrong but I still believed if I pressed the record button it would record whatever channel it was tuned to, it didn't. The red light went on for one second and turned off. This occurred multiple times.

Then I thought to enter the time manually (using whatever date and time the device believed it to be) but that didn't work either. Whatever I entered I received an error message that the date entered had already passed.

It still receives the channels in the usual perfect PQ, and I assume whatever is recorded on it can still be played, but if it can't be used to record even occasionally, even with difficulty and manually, it truly is almost worthless.

Assuming SONY does not help, and I can't say I'm optimistic, what are you guys going to do with these bricks?
Edited by Opinionated - 2/15/13 at 4:21am

On one hand I think they are going to cease all non-internet TVGOS. On the other hand, and this might be a language thing, what is "cable broadcast"?

It's what you get when you hook the black coax cable to your TV or DVR. It's programming over the cable line.

The DHG does still record without TVG data, but there can be a few glitches that can keep you from doing so. In your case, it sounds like you need to at least perform a front panel reset (FPR) to fix something that went wrong. If that doesn't work, try pulling the plug for a cold boot. It sometimes takes multiple reboots to fix a problem. If that fails, reset your TVGOS or format the whole thing. Formatting the HDD erases all recordings, so try other methods first.

If you do not know how to do these things, many people here will help. And you can start by read posts from the past month or so, searching the site, and checking the information on SpiffSpace as well, especially the resource guide.

- Kerry

I was going to say something like that. On that note, I tried playing a tape of a non-TVGOS channel into the DHG from my VCR. There is so much cable broadcast in my area that the DHG could still tune and get data from my host channel. Really bad signal, but enough to measure. I may have to wrap it in foil. Or wear the foil and lock the door.

-Turn ON the DVR and the TV.
- Access the program that you wish to record in the DVR.
- Press and hold the REC button for one second to schedule a one-time recording.

If that doesn't work, feel free to cry.