I have Comcast in the Chicagoland Area (Westmont) and am using a CableCard and have mostly had good luck with it. One problem I began to have was I was missing recordings of Entourage and Weeds on HBO-HD & SHO-HD with the message that "Service Provider doesn't allow recording"
or something similar to what others have seen in this forum.
I called Comcast and asked them to fix the broadcast flags copy protecting these channels that I PAY for and the CSR on the other end of the phone said she couldn't and she wouldn't.
I explained that the Motorola Cablebox that I rent from them could record these shows but I preferred to use the Sony DHG-HDD500 w/ CableCard for my own reasons (more hard drive space but I didn't tell her that). She said I was "supposed to" record and watch these shows with THEIR box...not the Sony.
I proceeded to explain that I also rented the CableCard from them and that it was ALSO their equipment and should allow me to record these channels.
After listening to her waffle around a bit and reject my request several times (She kept claiming the bottom line was the Sony was NOT their equipment and that how it received and handled their signal was not THEIR problem) I decided I had given her enought grief to make myself feel better (I slept GREAT that night!
I asked her what the process to cancel my service and switch to satellite was (which I wouldn't do but I had to continue salting the wounded CSR) and then told her I would think about it for a week or so after which I would call and cancel.
Oddly enough, and it is probably a coincidence though I hope it is not, I noticed that my scheduled recordings for Entourage and Weeds on HBO-HD and SHO-HD respectively began to record successfully. Unfortunately this happened only in time to record the last to episodes of the Entourage season but at least it is working for next season!
I read earlier about similar problems with TNT-HD. I have not tried to record this channel yet but I plan to test it soon. I will post my findings.
Anyone have any similar experiences or comments? What are anybody's thoughts on this being a fluke? Could Comcast really have flipped the flags back? I hope so....