Originally Posted by Barmat
Where is a link to the serials you found? On their web site it only lists serials that start with AG1*******. Remember this is a thread for the 42" not the 50".http://www.misc.philips.com/recall/
Phillips Plasma Recall 42"-50"
March 2006 From Consumer Reports:
Philips recalls plasma HD television sets
Philips Consumer Electronics is recalling about 11,800 42- and 50-inch flat-panel plasma televisions, including those tested by Consumer Reports, because of a potentially faulty component that could cause electrical arcing. Company spokeswoman Katrina Blauvelt said there have been nine reports of arcing but no fires or damage outside of the television. The sparks didn't ignite because of flame-retardant materials inside the cabinets. No injuries have been reported.
The recall includes sets with "Ambilight," or ambient light technology that projects a soft glow onto the wall behind the set, to create atmosphere and an enhanced viewing experience, according to the company. If owners turn off the Ambilight feature, the hazard is eliminated. Specifically, the recall involves the following:
Model 42PF9630A/37 (42-in. display), manufactured between April and July 2005, and whose serial-number sequence begins with AG1A0518 through AG1A0528.
Model 50PF9630A/37 (50-in. display), made between May to August 2005, with serial numbers starting with AG1A0519 through AG1A0533.
Model 50PF9630A/37 (the same model as above with a different date code and serial-number sequence), made June through August 2005, bearing serial numbers starting with YA1A0523 through YAIA0534.
Model 50PF9830A/37 (50-in. display), made June through August 2005, bearing serial numbers beginning with AG1A0526 through AG1A0533.
The model and serial numbers appear on a label on back of the set. Owners can determine the date the set was made by examining the serial number. The fifth and sixth numbers represent the year the set was made; the seventh and eighth digits are the week. For example, if the serial number is AG1A0533, "05" is the year of manufacture, while "33" represents the week it was made. The recall involves sets made between weeks 18 and 34.
The serial number can also be accessed by pushing a series of keystrokes on the remote control. To do so, press 123654; a Customer Service Mode (CSM) will then appear on the screen. Line 03 displays the model number and Line 04 displays the production code--which is identical to the serial number. To exit the CSM, press "MENU."
If you own an affected set that has a red dot sticker on the back, the unit already has been repaired.
When Consumer Reports tested the television sets, our engineers didn't encounter any safety problems. See our Ratings of plasma TVs (available to subscribers.)
What to do
Once you've determined your set is involved, turn off the Ambilight feature using the "Ambilight On/Off key on the remote and contact Philips at 888-744-5477. When you call, you will be prompted to say or enter a "Priority PIN" number. At the prompt, enter the digits 4445, and you'll be connected with a live representative, who will arrange for free in-home repairs.
The representative will also be able to answer other questions about the recall.