Originally Posted by Scag2
I just received the black screen of death. I was just watching tv and all off the sudden the tv got distorted and it went off. Now there is flashing red light. It seems to be a known issue after researching it. I do have the warranty with circuit city. Has anybody else expreirenced this problem before with a store warranty? Did they try to repair or replace it? If they replace it will I be able to pick a whole new tv since the store does carry them anymore? What value would they give me towards the tv, current or purchased price? Thanks
That doesn't sound like BSOD, that sounds alot more serious -- BSOD was just a firmware upgrade issue.
It's possible that the firmware you have was fatally flawed and a simple upgrade would fix it -- do you know what software version you were running? Can you get into the OSM to see what version you're running?
Did you ever upgrade firmware in the last 2+ years or so ?
I'm not sure how CC would treat this since they don't carry ANY Philips products -- probably a store credit. I would get either a Panasonic/Pioneer plasma or a 1080p LCD (Sharp, Sony) as good replacements after doing some AVS research. Of course, I'd try to fix this TV first and then get a similar Philips, if possible (maybe CC gives you cash, but I doubt it).
Good luck...let us know what happens.