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Philips 42" Plasma (42PF7320A) - Page 63

post #1861 of 2095
Jerry, Care to give us more information beyond "died"?

Did you get any flicker, fireworks, red LED's? Also how it is mounted and if your envrionment is hot or cool generally?

My warranty just expired for my non-refurb set (manufacturerd June'06). After following this thread, I've been scared into buying the extended warranty. I'd rather not have to fight Philips when my set dies in 6 or 8 months...
post #1862 of 2095
Sometimes I feel either my picture is very ugly or so good you can see the TV make-up they have on.

I need to know what settings are best for this TV for basic telelvision; should I use Pixel Plus, DNR, or those other settings in the picture setup menus? Sometimes I get a picture so clear it looks unreal. Then at times using the same settings, same channel, the picture looks as if my plasma is bleeding with water marks.

Does anyone else see this or is it just me?
post #1863 of 2095
Quote:
Originally Posted by SSBnadits View Post

Sometimes I feel either my picture is very ugly or so good you can see the TV make-up they have on.

I need to know what settings are best for this TV for basic telelvision; should I use Pixel Plus, DNR, or those other settings in the picture setup menus? Sometimes I get a picture so clear it looks unreal. Then at times using the same settings, same channel, the picture looks as if my plasma is bleeding with water marks.

Does anyone else see this or is it just me?

What are you using for a signal? My picture goes from bad to really bad on cable but thats because our provider is in the dark ages & still sends out a crappy analog signal - reminds me of the cable companies we had 20 years ago! When I watch a DVD (480p) the picture is really good, I have no clue what HD looks like since I dont have a source:-(
post #1864 of 2095
Quote:
Originally Posted by ALRUI View Post

What are you using for a signal? My picture goes from bad to really bad on cable but thats because our provider is in the dark ages & still sends out a crappy analog signal - reminds me of the cable companies we had 20 years ago! When I watch a DVD (480p) the picture is really good, I have no clue what HD looks like since I dont have a source:-(

Okay, then I am not losing my mind and it is the crappy signal I am getting. I am sure my company does not have the best technology out there to date but I do get some really great pictures from them at times. I also found that turning Pixel Plus off most of the times the pictures looks better.
post #1865 of 2095
Quote:
Originally Posted by SSBnadits View Post

Okay, then I am not losing my mind and it is the crappy signal I am getting. I am sure my company does not have the best technology out there to date but I do get some really great pictures from them at times. I also found that turning Pixel Plus off most of the times the pictures looks better.

I have FiOS TV and supposedly it's the best SD and HD picture you can get. I'm impressed by SD for the most part. However, I've noticed issues with HD content. Sometimes the picture is outstanding and other times it's just so-so. Most notably the TV has issues with the color red or orange. You can see artifacts in it a lot of the time.

Another thing I've noticed is that if the HD content involves a scene with a lot of trees or bushes pixel plus and dynamic contrast can make the picture look bad. For example, you can notice pixel plus constantly trying to adjust the image of trees/bushes and you end up seeing subtle flashes around the trees/bushes. As for dynamic contrast, I get a dancing black dot effect when bushes/trees aren't well lit up or when the picture has transitions from light to dark areas. I actually have since turned off pixel plus and dynamic contrast. Pixel plus actually looks amazing when you pause a show and turn it on/off but once that picture starts moving it can actually end up degrading the picture IMO.
post #1866 of 2095
I have a Philips Plasma....42PF7321D/37

15 days after warranty the image started to flicker and 1/2 of the screen (top half) actually disappers but comes back on and off.

We contacted Philips and they are covering it under warranty. Local TV repair took it out and added a factory modification kit. After a few days, the problem is back again. The tv seems to run cooler now but the problem is still here.

Has anyone successfully fixed this 1/2 screen problem. Please advise. The TV repair guy seems stumped. HELP!!!

Thanks
Karen
post #1867 of 2095
OH and I forgot to mention that our TV is located on a stand not wall mount.
post #1868 of 2095
Quote:
Originally Posted by Karen4120 View Post

I have a Philips Plasma....42PF7321D/37

15 days after warranty the image started to flicker and 1/2 of the screen (top half) actually disappers but comes back on and off.

We contacted Philips and they are covering it under warranty. Local TV repair took it out and added a factory modification kit. After a few days, the problem is back again. The tv seems to run cooler now but the problem is still here.

Has anyone successfully fixed this 1/2 screen problem. Please advise. The TV repair guy seems stumped. HELP!!!

Thanks
Karen

I have recently started seeing a similar problem with my 42PF7320A/37. Mine has never been worked on, but I thought I would share my observations.
In my case, it is the bottom half that goes black. It will go black for a few seconds, and the image will return for a few seconds. The cycles continue for a while. It has only happened a few times, and the problem has normally gone away in less than a minute. The last time it happened, the problem continued for over a minute, and I tapped on the front of the unit near the status LEDs. The first tap produced a flicker. After a second tap, the problem went away.
This makes me think that the problem is closely related to the problem reported by SSBnadits. His unit appears to have been worked on by a person with some knowledge, skill, and experience with this model TV. He reported that they re-soldered some connections on some of the boards. That would lead me to suspect that the Philips manufacturer received either PWBs or components with contamination or bad plating, which resulted in poor solder joints which are failing after time.
Maybe the Service Center can get some details from Philips or the the people who seem to have fixed the set for SSBnadits.
post #1869 of 2095
Quote:
Originally Posted by Karen4120 View Post

I have a Philips Plasma....42PF7321D/37

15 days after warranty the image started to flicker and 1/2 of the screen (top half) actually disappers but comes back on and off.

We contacted Philips and they are covering it under warranty. Local TV repair took it out and added a factory modification kit. After a few days, the problem is back again. The tv seems to run cooler now but the problem is still here.

Has anyone successfully fixed this 1/2 screen problem. Please advise. The TV repair guy seems stumped. HELP!!!

Thanks
Karen

Sounds like maybe the "kit" had faulty part or they were installed improperly. Do you know exactly what the "factor modification kit" consists of? Part #'s would also be GREAT:-)
Thanks
post #1870 of 2095
Quote:
Originally Posted by Karen4120 View Post

I have a Philips Plasma....42PF7321D/37

15 days after warranty the image started to flicker and 1/2 of the screen (top half) actually disappers but comes back on and off.

We contacted Philips and they are covering it under warranty. Local TV repair took it out and added a factory modification kit. After a few days, the problem is back again. The tv seems to run cooler now but the problem is still here.

Has anyone successfully fixed this 1/2 screen problem. Please advise. The TV repair guy seems stumped. HELP!!!

Thanks
Karen

No clue what could be the cause of it but a lot of repair places offer a 90 day warranty if the issue was exactly what they were sent to repair. You might want to check into it so you don't have to contact Philips again. The place that repaired my TV offered one.
post #1871 of 2095
Quote:
Originally Posted by sgr215 View Post

I have FiOS TV and supposedly it's the best SD and HD picture you can get. I'm impressed by SD for the most part. However, I've noticed issues with HD content. Sometimes the picture is outstanding and other times it's just so-so. Most notably the TV has issues with the color red or orange. You can see artifacts in it a lot of the time.

Another thing I've noticed is that if the HD content involves a scene with a lot of trees or bushes pixel plus and dynamic contrast can make the picture look bad. For example, you can notice pixel plus constantly trying to adjust the image of trees/bushes and you end up seeing subtle flashes around the trees/bushes. As for dynamic contrast, I get a dancing black dot effect when bushes/trees aren't well lit up or when the picture has transitions from light to dark areas. I actually have since turned off pixel plus and dynamic contrast. Pixel plus actually looks amazing when you pause a show and turn it on/off but once that picture starts moving it can actually end up degrading the picture IMO.

Yeah, I do not use Pixel Plus or Dynamic Contrast anymore. I have my TV setup starting from Rich, then adjusting all the settings to what I like best.
post #1872 of 2095
Quote:
Originally Posted by Karen4120 View Post

I have a Philips Plasma....42PF7321D/37

15 days after warranty the image started to flicker and 1/2 of the screen (top half) actually disappers but comes back on and off.

We contacted Philips and they are covering it under warranty. Local TV repair took it out and added a factory modification kit. After a few days, the problem is back again. The tv seems to run cooler now but the problem is still here.

Has anyone successfully fixed this 1/2 screen problem. Please advise. The TV repair guy seems stumped. HELP!!!

Thanks
Karen

Yes and the problem was not the heat, or the heat may have contributed but not the overall problem. The problem was loose connections. My repairmen from Phillips, fixed it on the spot in my house in less than an hour. They soldered two or three different boards and I have not had any problems in months now.
post #1873 of 2095
Quote:
Originally Posted by kenavs View Post

I have recently started seeing a similar problem with my 42PF7320A/37. Mine has never been worked on, but I thought I would share my observations.
In my case, it is the bottom half that goes black. It will go black for a few seconds, and the image will return for a few seconds. The cycles continue for a while. It has only happened a few times, and the problem has normally gone away in less than a minute. The last time it happened, the problem continued for over a minute, and I tapped on the front of the unit near the status LEDs. The first tap produced a flicker. After a second tap, the problem went away.
This makes me think that the problem is closely related to the problem reported by SSBnadits. His unit appears to have been worked on by a person with some knowledge, skill, and experience with this model TV. He reported that they re-soldered some connections on some of the boards. That would lead me to suspect that the Philips manufacturer received either PWBs or components with contamination or bad plating, which resulted in poor solder joints which are failing after time.
Maybe the Service Center can get some details from Philips or the the people who seem to have fixed the set for SSBnadits.

First I must say, my name is spelled incorrectly and I do not know how to change it to SSBandits.

Anyone know how I can change it without having to create a new account?

That is the first thing the repairmen did to my set, tapped on both sides of the TV up and down near the speakers. It flickered on and off. They took it down and soldered loose connections as you said above.
post #1874 of 2095
hello,

This is slightly off-topic. but i think this is the best place to ask since there is alot of philips owners.


i have the new denon AVR-3808. i also have a philips plasma - 42PF9966. i would like to know what is the best or exact IR CODE for the denon RC-1068 remote control.

Thanks alot
post #1875 of 2095
Quote:
Originally Posted by freebird2003 View Post

hello,

This is slightly off-topic. but i think this is the best place to ask since there is alot of philips owners.


i have the new denon AVR-3808. i also have a philips plasma - 42PF9966. i would like to know what is the best or exact IR CODE for the denon RC-1068 remote control.

Thanks alot

Yep this is the wrong place to post this for sure!
post #1876 of 2095
I constantly have issues with sound on this TV. For example, voices will be very quiet so I end up turning the sound way up. The downside is loud scenes will end up being insanely loud then. Anyone know of a way to level out the sound perhaps in settings? I've tried messing with the auto-setting sliders but can't seem to improve it any.

I've got a sound system I use that fixes the issue but I'm an insomniac and can't blast it at 2am, lol.
post #1877 of 2095
I've experience the same problem with sound. Voices are hard to hear but back ground music is extremly load. Any ideas?
post #1878 of 2095
I think the sound system is a big weakness of this set. I was planning on using the internal speakers for a while, but they are really terrible. I ended up buying a sound system and Harmony remote less than a month after the TV.

I also wish the useless speakers didn't add so much to the overall size of the TV.

As a side note, my refurb 220 from Phillips Outlet just passed the one year mark without any problems. I still really like the picture. It was great watching the Cowboys win big last night in HD :-).
post #1879 of 2095
Curious...how many hours of operation do you guys have on your 7000 series Philips and how many years have you had them?
post #1880 of 2095
I have been having the same half black screen. I tried getting philips to cover the problem with no luck.
My first thoughts were that it was somehow overheating. I though this because it started when the temp. was very hot, mid july and the ac was off. Now it is still doing it even when the temp has cooled..
I read so much about this my head is spinning. One thing I am wondering is if this started when I did a firmware upgrade back in july. I was having a seprate problem. The tv was mixing the av signals together when the tv was powered up. The only way to clear that was to change the channel to a HD channel.
I just read the posts about the techs tapping on the speaker area.
I tried doing it while the picture was normal. I saw the bottom half of the screen flicker for an instant black and then it went back to normal.
I also switched the picture setting to echo. I never found out what that is supposed to do to fix it, but I figured its worth a try.
Next idea is to roll back my firmware.
Something else that was strage was when my half black screen appears, if I hit the menu button on the tv it slowly dissolves...and then goes black again. It will go back for a few more times. then stay black for a min. and then sometimes,(not always) go back to a normal picture...
very strange.
post #1881 of 2095
Quote:
Originally Posted by PhilipsPhanatic View Post

Curious...how many hours of operation do you guys have on your 7000 series Philips and how many years have you had them?

How do I check? I've heard you can through the service menu but never heard exactly where. I don't want to start messing around in it and accidentally mess something up.
post #1882 of 2095
good question. I am curious about that too
post #1883 of 2095
Quote:
Originally Posted by midnightmadman29 View Post

I have been having the same half black screen. I tried getting philips to cover the problem with no luck.
My first thoughts were that it was somehow overheating. I though this because it started when the temp. was very hot, mid july and the ac was off. Now it is still doing it even when the temp has cooled..
I read so much about this my head is spinning. One thing I am wondering is if this started when I did a firmware upgrade back in july. I was having a seprate problem. The tv was mixing the av signals together when the tv was powered up. The only way to clear that was to change the channel to a HD channel.
I just read the posts about the techs tapping on the speaker area.
I tried doing it while the picture was normal. I saw the bottom half of the screen flicker for an instant black and then it went back to normal.
I also switched the picture setting to echo. I never found out what that is supposed to do to fix it, but I figured its worth a try.
Next idea is to roll back my firmware.
Something else that was strage was when my half black screen appears, if I hit the menu button on the tv it slowly dissolves...and then goes black again. It will go back for a few more times. then stay black for a min. and then sometimes,(not always) go back to a normal picture...
very strange.

My set occasionally has a problem with the bottom half of the screen. It usually goes black for a few seconds, recovers for a few seconds, and repeats the cycle. Sometimes it stops doing it within a minute or so.
The problem first occurred on a very hot day this summer, with no A/C. It usually does not happen until the set has been on at least an hour. Sometimes the set will be on for several hours without doing it. I would guess that the set is typically on for 1-3 hours a day, and I think I observe the problem about once or twice a week.
When the cycle did not stop on its own, I have gotten it to clear by tapping near the LEDs(I think I tried this about 5 times, and it always worked). I have also gotten it to clear by powering down for a few seconds, and powering back up(I think I tried this twice, and it always worked).
It is difficult to figure out what would act like this. A poor solder joint could fail with temperature, and temporarily go away after tapping, but I would not expect it to clear itself quickly on its own or go away because of a very brief power down. Maybe the tapping causes a relay to bounce, which has the same effect as the power down. At this point, I really do not have a solid theory.
FYI, I am still running firmware version 1.0.8
post #1884 of 2095
Its very very strange. I just wish they would admit that there is a problem and tell the public how they can resolve it. They are being very secretive about this whole thing
post #1885 of 2095
Quote:
Originally Posted by sgr215 View Post

How do I check? I've heard you can through the service menu but never heard exactly where. I don't want to start messing around in it and accidentally mess something up.

There is a code that you enter to access the Service Menu (SM). But it's different for each Philips plasma (I think)....on the 9630/31/71 models, it's "0....6...2....5...9...6 + INFO".

You can try that but if it doesn't work the answer is probably with someone on this board who owns the same model as you guys have.
post #1886 of 2095
ok. it worked! There are all kinds of options.. it shows my hours as 5862 and there are also some pdp hours around 3000? What is all this stuff? IS the another thread that lists what this stuff does?
post #1887 of 2095
Just another follow up. I tried knocking on all differnt areas of the tv. This also produces the black flash of the bottom half of the screen. It is a very fast flash with each knock. It doesnt matter where I hit, it can be bottom, top or corners.. either way the bottom half of the screen flashes black!
post #1888 of 2095
Quote:
Originally Posted by midnightmadman29 View Post

ok. it worked! There are all kinds of options.. it shows my hours as 5862 and there are also some pdp hours around 3000? What is all this stuff? IS the another thread that lists what this stuff does?

DO NOT TOUCH OR ENTER ANY OF THE LISTED VARIABLES IN THE SERVICE MENU...SCROLL AROUND BUT THAT'S IT. IN OTHER WORDS, LOOK BUT DON'T TOUCH !!

The 5862 hours is the PDP hours plus 1/2 hour for every time the TV is turned ON (and maybe OFF, I'm not sure). The lower number is just pure hours the set has been turned on -- that's the number to focus on. What is it, exactly ? Low 3's or high 3's ?

That's a pretty big gap between the two, though if you watch for small streteches at a time and turn off your set I guess it's feasible. My 9631 has about 2700 and 2100 respectively. Maybe your 2nd number -- 3000 -- is closer to 4,000, high 3's. That would make more sense, unless you have a habit of turning your set on and off every 30-45 minutes or so.
post #1889 of 2095
I think it was around 3200. I will check later. I am kind of scared to mess with that menu! What are all those settings!?
Virgin mode? all kinds of stuff.
post #1890 of 2095
7163 operation hours and 4000 hours exactly for PDP. Apparently I use my set a lot. My TV had two boards replaced recently after it stopped working. When I turned it on it would flash random colors with no picture. It's going on 1 year and 11 months old as of October now. Hopefully I get another year or so out of it before I finally replace it, and you can be sure it won't be with another Philips. I look at this set as a really nice sports car thats amazing but very unreliable.
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