Samsung 1080p Owner's Thread --- HLRxxx8W DLP Models - Page 301

Originally Posted by gadgtman

I'm confused...I thought the 6412 Phase III was the latest and greatest Comcast DVR with HDMI. Is that not the case?

Originally Posted by HDTV-NUT

I would bet the bank that everyone has this light/dark/light issue on these sets. The only ones noticing is those of us who watch TV and movies in a dark room and a dark scene is on the set. This problem cannot be noticed with much light in the room at all, atleast on mine, if the room has even a little bit of brightness this light/dark/light issue cannot be seen.

In other words, it is my belief that this issue cannot be fixed by samsung. I dont think a new LE or anything else will work.

For those of you that say you dont have this problem. I challange you to sit in a pitch black room. Turn on your TV and turn off your cable or sat box. Im pretty sure that you will see the light/dark/light issue.

Originally Posted by HDTV-NUT

I would bet the bank that everyone has this light/dark/light issue on these sets. The only ones noticing is those of us who watch TV and movies in a dark room and a dark scene is on the set. This problem cannot be noticed with much light in the room at all, atleast on mine, if the room has even a little bit of brightness this light/dark/light issue cannot be seen.

In other words, it is my belief that this issue cannot be fixed by samsung. I dont think a new LE or anything else will work.

For those of you that say you dont have this problem. I challange you to sit in a pitch black room. Turn on your TV and turn off your cable or sat box. Im pretty sure that you will see the light/dark/light issue.

Originally Posted by wnorris

Do you spend a lot of time sitting in a pitch black room watching a TV that has no signal being fed to it? Sounds exciting.

TV's weren't ment to be watched with no signal fed to them. Anything you get goes outside the design speck. Now, if you see it on a regular picture during a dark scene in a movie, then that is a different story. Cue up some space scene on a Star Trek or Star Wars movie and pause it. If you can clearly see the L/D/L bars, then there is a problem.

It just kills me when someone says watch a TV with nothing else turned on to see a problem (common thing for people with a SXRD to say). If I'm watching TV and I close my eyes, I see white spots all over the screen. The set must be defective...

Originally Posted by Savagsa

I am seeing the issue when watching programming from any source. I have shown the tech the problem on the opening space scene in Star Wars , the darker cave scenes in LOR and the anything in the office on 24 ( which is pretty much 1/2 the show). I believe what HD-Nut is trying to say is that turning off the cbl or sat receiver will show the issue without you having to put in a dvd and searching for a dark scene or waiting for a dark scene on HD/SD. I too would like to see the other owners try this so that we would know if this is common on all sets. Maybe it doesn't bother you. Thats fine but knowing that this is present on all of these models and realizing that it's not fixable would allow those of us who are bothered by it to return the set or just accept it as a flaw.

Originally Posted by HDTV-NUT

I would bet the bank that everyone has this light/dark/light issue on these sets. The only ones noticing is those of us who watch TV and movies in a dark room and a dark scene is on the set. This problem cannot be noticed with much light in the room at all, atleast on mine, if the room has even a little bit of brightness this light/dark/light issue cannot be seen.

In other words, it is my belief that this issue cannot be fixed by samsung. I dont think a new LE or anything else will work.

For those of you that say you dont have this problem. I challange you to sit in a pitch black room. Turn on your TV and turn off your cable or sat box. Im pretty sure that you will see the light/dark/light issue.

Originally Posted by Will_Morr

Steve,

I take it that the replacement set you got doesn't have the light/dark/light screen problem? If not, it sounds like those of us with that problem simply need to try LEs until we get one that's good. I think I'll try another round.

Bill

Originally Posted by wnorris

Do you spend a lot of time sitting in a pitch black room watching a TV that has no signal being fed to it? Sounds exciting.

TV's weren't ment to be watched with no signal fed to them. Anything you get goes outside the design speck. Now, if you see it on a regular picture during a dark scene in a movie, then that is a different story. Cue up some space scene on a Star Trek or Star Wars movie and pause it. If you can clearly see the L/D/L bars, then there is a problem.

It just kills me when someone says watch a TV with nothing else turned on to see a problem (common thing for people with a SXRD to say). If I'm watching TV and I close my eyes, I see white spots all over the screen. The set must be defective...

Originally Posted by bcvp

Gadgtman, I'm in Malden. My friend upstairs still has the 6412. I traded mine in. I think the PQ is better? I mentioned it to him about exchanging his and he doesn't want to bother right now. It seems to be the same, just different and maybe a little better. lol. I never heard of model numbers going down? I was upset with the tech. at first since I thought he gave me a 6412 I. I don't see how a 3412 I is better than a 6412 III judging by model numbers alone? The 3412 thread does say its better and is being replaced from the 6412 so I was relieved and I probably owe the tech. an apology. Then I thought I'd wait and see if I have some of the trouble people have reported on that thread first. lol. I hate Comsucks.

Originally Posted by Savagsa

I believe what HD-Nut is trying to say is that turning off the cbl or sat receiver will show the issue without you having to put in a dvd and searching for a dark scene or waiting for a dark scene on HD/SD. I too would like to see the other owners try this so that we would know if this is common on all sets.

Originally Posted by Pumbaa 56

Last night I was looking for this but can't see it on my 6178. Pitch black room. My STB was on, but I paused it with a black background displaying a single small white line from the closing credits. Background was black everywhere. No light-dark-light effect present.

Originally Posted by Vegasjay

It is VERY noticeable for me as it is now. Reading between the lines with Eliab, he seemed surprised that I see it during real video playback and not just total dark screens.

Originally Posted by Vegasjay

Don't feel too bad. I had my first service call today also, and it was also somewhat comical at times. The tech ran through a bunch of service menu tests using his signal generator, trying to see if it was a setting issue causing the L/D/L issue. To his surprise he determined it was in the Light Path. I said Bingo, I already knew that. So, he scrapped the DMD board replacement and wrote me up for a Light Engine replacement. Here is where is got sticky between us. He was able to notice I had the set calibrated, and we right away got into the Sammy warranty issue. He finally subsided about it and then tried to say that if the new LE didnt fix the issue that the calibrator was to blame, since he believes the LE should fix everything. I told him that is odd since the L/D/L issue was there prior to calibration and that I was hoping the calibration would help the issue. He seem to finally settle down, and say that he would do everything possible including call Samsung to try and figure out any other measures of repair beyond the LE replacement. So, since some don't seem to have this issue, I will now cross my fingers that I get a LE that doesn't have this issue, and doesn't cause any other issues as some have seen.

The tech definitely knew his way around the Sammy, but boy some things these guys say, you know they just don't have a clue at times. He questioned my calibration helping at all, and kept telling me how you can always find things wrong with all TVs, etc etc... I don't expect for these guys to know everything about every set, but its the generalizations they make that I question. So, now I wait and hopefully they can get the LE in soon and I will be able to report those results. By the way, he made write that the set was calibrated on the work order, just so he had that info for some reason.

Originally Posted by HDTV-NUT

Dosent it say that if the Service Menu is accessed that the warranty is void? I may be wrong, thats was just my understanding.

Originally Posted by skeeteroplagus

I am almost POSITIVE you had the EXACT same tech that I had... Over and over he kept telling me how these sets get no better than factory defaults... After he messed up gray scale on my PC input and kept arguing with me that it was the same before the digital board replacement I more or less told him to screw off and I just got my set replaced... Hopefully things go more smoothly for you.

Best regards,

Steve

Originally Posted by HDTV-NUT

I would bet the bank that everyone has this light/dark/light issue on these sets. The only ones noticing is those of us who watch TV and movies in a dark room and a dark scene is on the set. This problem cannot be noticed with much light in the room at all, atleast on mine, if the room has even a little bit of brightness this light/dark/light issue cannot be seen.

In other words, it is my belief that this issue cannot be fixed by samsung. I dont think a new LE or anything else will work.

For those of you that say you dont have this problem. I challange you to sit in a pitch black room. Turn on your TV and turn off your cable or sat box. Im pretty sure that you will see the light/dark/light issue.

Originally Posted by Pumbaa 56

Last night I was looking for this but can't see it on my 6178. Pitch black room. My STB was on, but I paused it with a black background displaying a single small white line from the closing credits. Background was black everywhere. No light-dark-light effect present.

Originally Posted by bcvp

StallionRe, where does it say in writing that you can't calibrate the set? You didn't mention anything about your friend that I recall? He probably could've at least delayed paying by challenging it. I don't know if I would just pay it without questioning it first, knowing the cost of the set I already paid for.

Originally Posted by StallionRe

I have the 6178W. So is this the only model that works well in a completely dark room?

Originally Posted by HDTV-NUT

Nope, I have the 6178 and I do have the light/dark/light issue but mine seems to be to a lesser extent then others have posted about.

Originally Posted by bcvp

I think the issue is that people here are under the impression, right or wrong, that calibrating your set, either yourself or by a professional calibrator, will void the warranty. I'd like to hear from a professional calibrator about this issue. It sounds like an issue since the service tech. that Vegasjay used knew right away that his set was calibrated, threatened to void the warranty and made him make a note on a work order. Like I said earlier, I don't see how someone can provide a service that will void a warranty? It reminds me of having your car windows tinted. There are several degrees of tint available and the amount varies from state to state. If you get a ticket in your own state for too dark a tint then the tint shop should pay for the ticket and give you the right tint at no charge. Will a professional calibrator pay for a new LE?

Originally Posted by HDTV-NUT

Nope, I have the 6178 and I do have the light/dark/light issue but mine seems to be to a lesser extent then others have posted about.