Samsung 1080p Owner's Thread --- HLRxxx8W DLP Models - Page 310

Maybe my eyes have failed me since I have been reading this thread for the past two hours.. but has anybody found a resolution for the vertical shadow on the left side of the screen? I've been watching it grow from around 1 inch to two inchs in width over the past week and a half? And just to clarify, you can see it in any light condition since it's very obvious. It looks as if the main lamp that lights up the screen is being blocked on that side since you can see color through the shadow. Another interesting point is that the shadow is not a perfect line from top to bottom but curves outward a couple of degrees toward the outer edge of the screen.

Can this be fixed by swapping out the LE or is something else the culprit? I have a 6178 that is 6 months old. I have called samsung and am awaiting a call back to schedule a service call. Just want to make sure this is resolved the first shot.

Lightspeedsd, I think your info is correct. The difference in size reported might be based on the size of the set? I said it looks like the width of duct tape. Probably the only thing duct tape won't fix. lol. A new LE will fix it, assuming the replacement is not defective, which has happened here a few times.

Pleased with my HLR5678W but BLACK CRUSH on HDMI is a pain. I get it to go away by toggle from standard to movie, but this gets old fast. I don't want to go into service menu and make changes, should not have to do that anyway!

My question: will Samsung send support for this problem? I just got it from Sound Advice, should I bug them instead and see if they will calibrate it or do something to fix the black? Still have 3 weeks left and may return this HLR5678W and wait for the new models. Anyone got some suggestions?

All you can do is do what you can with the brightness control.

Since the black level is dynamic (without service mode changes) you won't be able to find a setting that is perfect for everything, but if you turn it up to where things aren't crushed in the scenes that you are concerned about, you will trade the black crush for somewhat washed out looking dark scenes. Thanks to dnie, that is the tradeoff you have to make.

I've tried searching this forum and in particular this thread, but the search tool here is not that great. Anyway, what I'm looking for is a document or guide to the service menu in my new Samsung HLR6168W. I've already been in there to tweak the DNI thing, which helped tremendously on the quality. There were a LOT of settings in there that were labeled, well, odd. So my interest was peaked at what all that was for. Does anyone have an idea on where I can find more information on this menu and what all the settings do? Even a guide on general DLP settings and calibration might help also.

Thanks!

thanks for the confirmation bcvp. i have a field rep coming out to hopefully fix the issue.

Yeah I can't help you but I sure would like to see some detailed instructions for getting into the service menu and turning off Dnie assuming it makes a positive difference in the picture quality.

Even if the player passes BTB you have to disable the auto Iris to display the picture correctly. Turning off the settings in the SM that disable DNIe will turn off the auto Iris and provide a predictable picture since the Iris isn't changing.

More information on my black crush problem, just looking for a good fix for this!
1: Using the Oppo OPDV971H latest firmware connected to HDMI 1.
2: Default setting with Oppo.
3: Movie mode with contrast to 0 and brightness at 45.
4: Pioneer DV-588A connected to component same problem as Oppo.
5: A positive note: No lip sync problems noted so far.

Bottom line is if I have the DNIe disabled will this take care of the black problem, and if so will it create other problems? Possibly I should live with the problem and just toggle from standard to movie which always takes care of this issue! This is such a great forum and I appreciate all the input from all of you, Thanks!

If it is the "dynamic range" bug, turning off DNIe is not guaranteed to take care of the problem. Some people have had success others have not. DNIe is off on my set yet I still have to send a "Movie mode" command when I switch inputs.

I suggest you get you set calibrated. Eliab did my set and the increase in PQ is amazing. When Eliab calibrated my set he showed me what DNIe was doing to my picture. It's worthless.

That said, turning off DNIe will help improve the black crush somewhat. There's one setting in particular that helps with this. I don't remember the exact setting but it's about 2/3 down the DNIe settings. You can find it for yourself by freeze framing an image that is generally dark but should have details in it you cannot see. Try turning the settings off and on one by one. If you hit the right one you'll notice more detail in the image.

The problem I noticed when turning off fDNIe is that the picture was to soft, the details were missing so I kept DNIe on. After calibration, I now have DNIe turned off, no black crush, correct colors and a properly focused and detailed picture. It's almost like this is a completely different TV.

Purchased 6178 Dec '05. Set WAS very quiet at first. Now I notice the hum of the color wheel that can be heard at 10-15 feet. It is subtle, but noticable especially at low audio volume. It is more like a whine or hum (the sound of displaced air from a wheel turning 10,000 rpm!). Any reason I hear it now and not at first? Should it be replaced? When I turn the set off, I can hear the wheel slow to inaudible. The cooling fans are whisper quiet and then shut off.

I've been searching and searcing but I couldn't find an answer to this problem. I just got my 5668 set today and after hooking everything up I noticed a black spec on the screen. At first I thought it was just dirt, but after closer inspection it appears to be on the INSIDE of the screen.

If it was an LCD I would say it was a dead pixel, but since this is DLP, I'm guessing it's just dirt inside the TV? It's also not perfectly square, which suggest it's got nothing to do with a "pixel" at all.

I've attached a picture of it to this post. (You can see the black spec next to the pause button on the screen)

If it is dirt inside the screen, how do I clean it? Should I call Circuit City and have them come out here and clean it or will they just end up breaking the TV all together?

Thanks.

That's what I was guessing, but I didn't want to mess with the round side ports without knowing. They seem very difficult to get off...should I just pull and not worry about it? I don't want to break a clip or something.

Thanks much!

Thank you...sorry I couldn't find it myself. I really DID try searching!

EDIT: Dirt spec is gone and the TV looks perfect now. Thanks again!

Pay attention to this! I had an HLP that the color wheel went from quiet, to a little noisy, to buzz saw volume in about 3 weeks. If you do notice an increase in noise volume have a tech come out and replace it. By the way, the first time the tech came out he had a defective replacement part.

I had about twenty different size specs, I think they are black plastic shavings? I had them replace the set since I thought it might have been caused from shipping. All of the packaging was smashed too. I don't see how it could pass inspection at the factory like that? I was also concerned if there could be other damage down the road? The box was smashed on the second one I got and the third was just right. lol.

I just had my HLR-6168W calibrated, and I have to say it's like I have a new TV all over again. I can't believe how cr@ppy it used to look compared to what it looks like now. On top of that, I used to think the old picture looked GOOD, psshh... I learned quite a bit from watching my TV get calibrated...

Oh, yeah and by the way it was calibrated by the one and only Eliab! He is truelly the man.
DNIe is completely useless, and they should toast that process all together - what a farce.

I love this TV, movies are spectacular... Can't wait for BR and HD-DVD Now if only my Xbox 360 could be used on the component input instead of the VGA (sync issues)

I wish i could find someone to calibrate my HLR-5668w here in Reno, Nevada.

I too just got my 71 inch Sammy ISF'd by Eliab on his Seattle/Portland tour. It is now truly awesome. I especially like the second temperature setting for a true black and white picture. If you are a fan of old B&W movies/TV shows, this TV is worth it's weight in gold once it has been calibrated by Eliab. This is my second DLP Eliab has calibrated for me. The other is now three years old and is still terrific!

I've read several posts like this, and they convinced me to get this TV. However, after setting up the TV and Xbox 360 with VGA inputs (outputting at 1360x768) I still seem to be getting a VERY small ammount of lag. Although small, it's enough to mess up my aim in shooting games for example.

I want to try everything to fix this problem, so if you have any ideas, please let me know. Would changing the rez to 1280x720 help? Should I disable all of the DNIe functions from the service menu on the PC input?

Or is the answer that ALL DLP TV's have lag (~30 ms) and there is nothing I can do? Just to make sure I wasn't crazy, I went in to the other room and tried various things on my Panasonic CRT HDTV, and my aim was much better. I also tried jumping to and from menus with different buttons, and the menus jumped EXACTLY when I hit the button, where as on the DLP it would be a very slight (probably not noticble to most people) delay of around 30ms.

I'll be damned...after turning off all of the DNIe processes the lag is gone.

I was using someon else's recommended settings that left SOME DNIe processes on, and turned some off. Once I just turned them all off, this TV is now awesome for gaming !

I've never tried the Xbox 360 with component cables on this TV, but I'm asuming most of the lag is removed with the VGA cable, but that last 30 ms or so is caused by the DNIe processing.

Is it supposed to be completely quiet with no audible noise? It sounds like fluorescent lights. I am afraid of creating a bigger problem by calling a tech. Is it a big deal to have the color wheel replaced? Am I inviting a new set of potential problems by having someone open the set? TIA

Is the picture quality any better with DNie off? Also could you list the options to turn off?

A note on DNIe...while I wish I could kill it for the lag it causes...with external sources...I have to say that the picture on the HD channels seems to be a lot nice and a lot sharper with it on. Hope that doesn't make me a heretic, but at least when it comes to HD coming from my cablecard, DNIe actually improves the picture.

All that said, when it comes to the external sources, such as my DVD player that's another story.

SV