Send it to Texas because it's broke? It's not broke. We all are experiecing the same results. I guess this is big corporate acting like idiots again. I'm hoping there will be a firmware fix for this soon. Thanks for the time. I'll also try to program some numbers on my MX-700 and report back.
Quote:
Originally Posted by FBlack 
Sony support is no help. I finally got to secondary support in Florida. He said the auto play feature works and that my week old Sony needs to be shipped to Texas for repairs. I asked if he had a 995 to test he said no. I told him to send an e-mail or two to other support people to see if they have heard of this issue yet. He had not and it was not in their data base. That's why he said the 995 is broken. I told him to go find a retailer in Florida and test it. Imagine everyone sending their new 995's to Texas. Maybe they need to start getting more complaints.
He said the 995 will not play MP3's on DVD and there is no way to edit info loaded to the navigator foem a DVD.

Sony support is no help. I finally got to secondary support in Florida. He said the auto play feature works and that my week old Sony needs to be shipped to Texas for repairs. I asked if he had a 995 to test he said no. I told him to send an e-mail or two to other support people to see if they have heard of this issue yet. He had not and it was not in their data base. That's why he said the 995 is broken. I told him to go find a retailer in Florida and test it. Imagine everyone sending their new 995's to Texas. Maybe they need to start getting more complaints.
He said the 995 will not play MP3's on DVD and there is no way to edit info loaded to the navigator foem a DVD.

















