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Official Syntax Olevia LT37HVS Thread - Page 54

post #1591 of 1850
I'm using the OTA antenna to pick up HD programs. Is there a way that I can watch HD programs and have the sound to my main speakers instead of the TV's speakers? I have the Onkyo 603 receiver.

Thanks for your help
post #1592 of 1850
Thanks John!
post #1593 of 1850
Long time reader 1st time post,

I have read this entire thread and I was wondering if anyone had a problem with the picture not running level across the top and the bottom of the screen, it runs a little low on the top left and high on the left bottom side. I was wondering if this is an issue Olevia would deal with and if anyone has had their problem fixed?

Thanks
post #1594 of 1850
Does anyone have the optimal picture settings such as contrast and hue for the olevia 37"
post #1595 of 1850
Quote:
Originally Posted by kram2583 View Post

...On any of the available channels, standard or digital, after a period of anything from a minute to fifteen minutes, all of sudden my screen freezes with the addition of static vertical lines. If the sound is up, a loud static/screeching noise will emit. At this point, ...

Exactly!!! I called tech support and they told me to unplug the unit and plug it back in when this happens. This guy was repeating his montra that the signal was bad and this just always happened. He didn't want to hear about how my MyHD 120,130 and accesstv cards work great OTA.

Thanks for the ammo!

***** Edit ********

It worked. They offered a service call, but I asked for the parts to make the repair.
post #1596 of 1850
Quote:
Originally Posted by conradsky View Post

Exactly!!! I called tech support and they told me to unplug the unit and plug it back in when this happens. This guy was repeating his montra that the signal was bad and this just always happened. He didn't want to hear about how my MyHD 120,130 and accesstv cards work great OTA.

Thanks for the ammo!

***** Edit ********

It worked. They offered a service call, but I asked for the parts to make the repair.

It's been almost two weeks now since I originally spoke with tech support on this issue. They shipped out the new parts last Friday, which I found out today with a CSR. He's going to call me back with a Fed Ex tracking number (Wow,). I wonder how long it will take to schedule a technician to come by?

I'm glad I was able to give you a little leverage with the tech support guys, although at least one of the two I spoke with was actually helpful. The first guy I spoke to gave me the same shpeel you got about turning the unit completely off and then repeating the autoscan function, which fixes nothing, as we know. The second guy spent some time writing up a report on my issue and then said he'd ship me the new parts after I faxed him a receipt for the unit.

I really wish I didn't have to deal with this problem, but if I can get this bug fixed with the replacement parts my feeling of general annoyance should fade and I should start feeling more content with this purchase.
post #1597 of 1850
[27 pages later] My eyes hurt.

I hope to get to a the local store and see this thing in action - my crt monitor got stuff going on in the middle, simply distracting.
post #1598 of 1850
Just got back from xxxx - nothing HD hooked up, only a dvd playing over composite. It didn't look bad but they wouldn't hook anything up to it. I was kind of disappointed. This thing with my monitor is starting to bother me more and more.

I don't know, I just noticed that the some of the online stores can't refund for this thing. Maybe I should bite the bullet, buy it from a store with a return policy and give it a go. Can I ask how much something like this would cost to ship back?

(at least I found a Vespa dealership on the way back)
post #1599 of 1850
Quote:
Originally Posted by Kevin R. Anderson View Post

Have you tried unplugging the unit for a few minutes? Can you provide a photo of the distortion -- that would help.


I'll see whatI can do. Sorry I haven't responded sooner. Been a little busy. Thanks for responding.
post #1600 of 1850
I've been reading some fine print - I can't really return this thing if I don't like it./?
post #1601 of 1850
Hey, first time poster here. I just hooked up my LT37HVS and have a question about over-the-air HD. I have rabbit ears hooked up to the tv, and set the input to "DTV", but when i try to scan for channels I receive 0 channels. I checked antennaweb and i should be recieving 20+ channels, I live near to a major city so i assumed i wouldn't have too much of a problem receiving a signal. I even oriented the antennas towards where antennaweb said the signal was coming from.

I noticed in the manuals it said the tuner defaulted to "cable" instead of "over-the-air" but i havent seen the TV menu accessible from any of the inputs. The manual also says to use a coax splitter to plug the antenna inputs into both "dtv" and "tv", i'm really confused why this is necessary. Am I missing something, or am i really not getting reception for any channels? I'm using a set of radioshack antennas from the mid 80s, but i have read that it shouldn't make too much of a difference to use a newer antenna.


Thanks in advance for your help.
post #1602 of 1850
Quote:
Originally Posted by jamberi View Post

Hey, first time poster here. I just hooked up my LT37HVS and have a question about over-the-air HD. I have rabbit ears hooked up to the tv, and set the input to "DTV", but when i try to scan for channels I receive 0 channels. I checked antennaweb and i should be recieving 20+ channels, I live near to a major city so i assumed i wouldn't have too much of a problem receiving a signal. I even oriented the antennas towards where antennaweb said the signal was coming from.

I noticed in the manuals it said the tuner defaulted to "cable" instead of "over-the-air" but i havent seen the TV menu accessible from any of the inputs. The manual also says to use a coax splitter to plug the antenna inputs into both "dtv" and "tv", i'm really confused why this is necessary. Am I missing something, or am i really not getting reception for any channels? I'm using a set of radioshack antennas from the mid 80s, but i have read that it shouldn't make too much of a difference to use a newer antenna.


Thanks in advance for your help.

There are 2 antenna inputs on the back of the TV.

The input labeled "ANT" is used for cable TV or receiving all of your local analog TV stations with an antenna. You select this input (TV1) with the Source button on the remote. This input uses the NTSC tuner within the TV.

The input labeled "DTV" is used for receiving digital TV signals from an antenna. You select this input (DTV) with the Source button on the remote. This input uses the ATSC tuner within the TV.

HTH
post #1603 of 1850
Quote:
Originally Posted by Johnahl View Post

There are 2 antenna inputs on the back of the TV.

The input labeled "ANT" is used for cable TV or receiving all of your local analog TV stations with an antenna. You select this input (TV1) with the Source button on the remote. This input uses the NTSC tuner within the TV.

The input labeled "DTV" is used for receiving digital TV signals from an antenna. You select this input (DTV) with the Source button on the remote. This input uses the ATSC tuner within the TV.

HTH

Hey, i have it hooked up to the DTV input, but still no luck scanning for channels. Do i have to switch the tuner from "cable" to "over the air" before i can scan for channels? Or anything else? Or should i just be able to switch to DTV scan for channels and get them. Maybe its the fact the antenna is 20 years old?
post #1604 of 1850
Quote:
Originally Posted by jamberi View Post

Hey, i have it hooked up to the DTV input, but still no luck scanning for channels. Do i have to switch the tuner from "cable" to "over the air" before i can scan for channels? Or anything else? Or should i just be able to switch to DTV scan for channels and get them. Maybe its the fact the antenna is 20 years old?

I have an antenna in my attic with a coax line running to the DTV input. I selected DTV as the source, did a channel scan and picked up about 20 stations. And I live about 50 miles southwest of Chicago.

I don't remember having to choose between "cable" or "over the air" before doing the scan once I had selected DTV as the source, but it's been a few months and I only had to do it once so maybe I did and I just don't remember. If you have to choose one or the other I would obviously pick OTA. Try that. If that doesn't work maybe you need a better antenna, maybe you need to move it, or maybe you have a problem with your ATSC tuner.
post #1605 of 1850
Quote:
Originally Posted by jamberi View Post

Hey, i have it hooked up to the DTV input, but still no luck scanning for channels. Do i have to switch the tuner from "cable" to "over the air" before i can scan for channels? Or anything else? Or should i just be able to switch to DTV scan for channels and get them. Maybe its the fact the antenna is 20 years old?

Re-read my post. If you have really selected DTV as the input you don't have the option of "cable" or "over the air". That option is only available if you have selected the ANT input.

It sounds like you have your antenna connected to the DTV input but you have selected the TV1 input to do your channel scan. This will not work.

Try this. Make sure you have the antenna connected to the DTV connector on the back of the TV. On the remote control, press the Source button. you should now see a list of inputs. Make sure you have selected the DTV input. Now do a channel scan. If this doesn't work, either the antenna isn't good enough or you have a problem with the ATSC tuner.

Remember this TV has 2 modes for watching TV stations.

The NTSC tuner mode which displays TV signals coming into the ANT connector. This is the older analog signal which will be discontinued in 2009. When you have selected this input with the remote, you will only be able to view the analog channels when you press the channel up and down button on the remote. To view digital stations, you have to switch to the DTV mode.

The ATSC tuner mode displays only digital signals coming into the DTV connector. When you have selected this input with the remote, you will only be able to view the digital channels when you press the channel up and down button on the remote.

HTH
post #1606 of 1850
delurking to give my first impressions with this set and the customer service.
received my lt37hvs last friday and hooked up my cable box via component, my DVD via HDMI and my radio shack 15-1892 antenna via the DTV jack.
no dead pixels, DVD looked great out out of the box (return of the jedi widescreen which unfortunately is 2.35:1 but i don't mind the black bars THAT much), OTA HDTV was stunning BUT HD cable looked brutal. too dark, picture almost inverted, crazy colors. one would expect slight differences between the different inputs but this was wayyyyyyyyy over the top. tried to futz with the settings a bit but no human or avia can fix this via the menu.
so i hooked up my DVD via component, same problem with both component inputs and both s-video. and then the real fun began. after about 20 mins the TV went into stand-by mode on its own. when i turned it back on it lasted about 45 mins before the screen went blue with a high-pitch sound before it went black and the set was frozen. remote (which i actually don't mind that much) and buttons on the set didn't work. so i unplugged it for 10 minutes but the same pattern has been repeating itself for about a week now. i have an APC Line R 1200 voltage regulator hooked up, so it really shouldn't have anything to do with my wiring.
so i call customer service on monday and get the infamous m. after being on hold for 45mins and he gives me the option of having the set serviced or replaced. i ask him if based on the issues i'm having sending a technician even makes sense but he just says "sir, i'm giving u a choice here". so i decide on having the set replaced b/c to me the symptoms appear rather severe and not related. so m. goes (i actually liked his no-nonsense shtick at first b/c i thought he was at least efficient) "fax me the receipt, your case number and your e-mail and i'll send you an advance replacement agreement" b/c i wanted the new set before sending the old one back. i did fax eveything right back but didn't hear anything for a day.
ok, so i call on tuesday afternoon and end up with j. this time who tells me that they sent me "parts" to fix the problems on monday and i will receive a call from a service technician upon delivery. so i go "what happend to the replacement set?" and j. goes "let's stick with plan b for now since the parts are on the way". thanks, m., for paying such close attention. but since i have no dead pixels and the mystery parts are supposed to arrive on thursday, i foolishly agree to stick with plan b. well, as of 5pm ET today no parts had arrived, so i call back but i'm put on hold and since i had to go rescue puppies from a burning building, i decide to write an e-mail to j. instead who had been nice enough to give me his address. so far no reply but i sure hope tomorrow i'll either get the parts or a reply to my e-mail.
looong story short, i'm certainly second-guessing my decision at this point to go with syntax over the panasonic TC32LX600 but am still very much willing to give them the benefit of the doubt.
on a different note, is it even legal for online vendors to say they don't accept returns of any TV sets over 24'' even if they sent defective goods? granted, i knew that going in, so it's my own fault for taking that chance but it just doesn't seem right to me.
UPDATE: spoke to b. today and it turns out m. gave me the wrong case number at the end my first call and j. never picked up on it during call #2. the numbers aren't even close, so it's not like it could have been a misunderstanding and i wrote down a wrong digit. so in fact there are no parts being shipped to me at all, and they won't be able to send out the replacement until next week. to be continued.
post #1607 of 1850
Quote:
Originally Posted by Johnahl View Post

Re-read my post. If you have really selected DTV as the input you don't have the option of "cable" or "over the air". That option is only available if you have selected the ANT input.

It sounds like you have your antenna connected to the DTV input but you have selected the TV1 input to do your channel scan. This will not work.

Try this. Make sure you have the antenna connected to the DTV connector on the back of the TV. On the remote control, press the Source button. you should now see a list of inputs. Make sure you have selected the DTV input. Now do a channel scan. If this doesn't work, either the antenna isn't good enough or you have a problem with the ATSC tuner.

Remember this TV has 2 modes for watching TV stations.

The NTSC tuner mode which displays TV signals coming into the ANT connector. This is the older analog signal which will be discontinued in 2009. When you have selected this input with the remote, you will only be able to view the analog channels when you press the channel up and down button on the remote. To view digital stations, you have to switch to the DTV mode.

The ATSC tuner mode displays only digital signals coming into the DTV connector. When you have selected this input with the remote, you will only be able to view the digital channels when you press the channel up and down button on the remote.

HTH

Thanks for the clarification, and sorry if i was confused at first. It appears i have everything set up the correct way, i just dont seem to be getting any channels when i scan. It could be the fact i'm using 15 year old rabbit ears from radioshack, that i havent tested to work since bush senior's administration. I'll try again with a more modern and trustworthy antenna. I'm only 20 miles away from Norfolk, VA, so it has to be me...
post #1608 of 1850
Skevz I am having the same problem. Unit turned off adruptly and going whack. This happened six or seven times (within two weeks of buying it!) and finally called customer support. Actually got someone within 5 mins! They said I should have it replaced. I am sending out the old one then their sending me a new one. Said it should take about two weeks though=(. Note, this tv when working looks fantastic, hopefully the new one works! So far I am not to upset buying this Olevia as replacement and everything is free, just a hassle.
post #1609 of 1850
Hi this is like my second time posting so I really don't know what im doing yet. However, this post is for Kevin Anderson. As I have said in my previous (and 1st post!) I was having the same problems as Skevz with the tv going crazy and then turning off. Here is a picture of it.

Edit: I have a subwoofer thats not magnetically shielded. It is a good 7 feet away from the tv though, could that of been the problem?
LL
post #1610 of 1850
Hi everyone, I just bought the LTS37HVS tv today. It is awesome right out of the box.
I have 2 questions I hope someone can help me with. I have it hooked up to HDMI with the Direct TV H10 model. I get audio on the tv speakers except when I turn it on an HD channel unless I go into the DirecTV menu and set the digital menu to PCM. Is this tv uncapable of decoding Dolby Digital?
My second question is when watching tv on HDMI input I went into the tv menu and wanted to make some adustment to the HUE and Sharpness and Advance Settings, but everything is greened out. I just wanted to play around, but when using HDMI is everything pretty much preset?

Thanks for any info, the tv is awesome so far.
Jeff
post #1611 of 1850
Just ordered the same model, my question, is there an option to use the attached speakers as center speakers in a HT setup.

I'm spending 3 nights a week in a co-workers finished basement and creating a small theater in it. Will feed the TV via HTPC to A/V receiver, then DVI - HDMI cable to unit.

I have a 2.1 stup already, so the TVs speakers would serve as centers in a 3.1 setup, and next week I'll add 2 rears for full 5.1.
post #1612 of 1850
Quote:
Originally Posted by Kevin R. Anderson View Post

Have you tried unplugging the unit for a few minutes? Can you provide a photo of the distortion -- that would help.

Component 1 input with Toshiba upconverter player only shows distoreted grayscale images. When I tried component 2 input, all is fine and dandy.

Question.....is the circuit board fried. I have 2 months left on my 1 year in home warranty.

The HDMI input is hooked up to the Dish Network HD receiver.....

Thanks for any responses, and if possible email me personally at my AVS address?

Regards,

Tiggerzz

Contacted Syntax technical support and explained problem. They are sending out a new input board and expecting it to be installed by ME! I questioned this recommendation and was assured removing the 4 screws behind the TV would reveal the board and it was a simple remove and plug in procedure.

Anyone know for sure it this is the case as I don't want to damage anything?

Update 9/9/06 below:

New AV board DOES NOT WORK after installing correctly. TV powers up with a light blue screen and NOTHING else can be done to change the mode via remote or set buttons.

Syntax Technical Support is sending out yet another board for me to install and if this doesn't work, they've offered a replacement TV.

Frankly, I'd rather NOT do the exchange as only 1 component input is fried but the thought of the others going on the blink is disheartening to say the least.

Saga goes on........

Received 2nd AV Board and after installing.....no change, the component 1 input still fried.

Now I'm concerned if the replacement "refurbished" unit would be any better?
post #1613 of 1850
Hi, I am having problems with my tv. The color modes that were on the tv, cool, warm, etc....are completly messed up. The only way i can get a good picture is a user mode. Also, if my tv is unplugged, and i plug it in, the tv automatically turns on, which is not normal. I called syntax and they offered to replace the tv. But the TV is a refurbished TV. Should I risk getting a new tv? Or should i have them replace parts. My concern with refurbished tvs, is how do i know how many hours have been used on the tv.

For people that have gotten replacements, how are they working out?

Thanks for the help and advice.
post #1614 of 1850
Hi
been a while since i have posted i just checked on Syntax site and i see they are offering firmware downloads should i look into my 37HVE or should i take the approach if it aint broke, i know this is a 37HVS thread but was hoping for some help. thanks mike

ps i am looking to help a friend purchase their first set and was wondering is one better than the next the 40 inch model or 42 inch.
post #1615 of 1850
Rats - my 37HVS got punctured in transit, looks like a few more weeks till I get to check it out.
post #1616 of 1850
Hello everyone. I'm new to the group but from what I've read you guys have a lot to offer. I just got my LT37HVS yesterday and received the wall mounting bracket for it today. The bracket isn't the one that Syntax sells, but from every spec I've read it's basically the same thing. It comes with four different sizes of bolts to mount the brackets to the TV depending on the size of the threads on the back of the TV. So the 37HVS takes the smallest size bolt provided (M4x25) and it screws in just fine; however the head of the bolt, even with the provided washers is smaller than the holes that the bolts go through in the brackets. Has anyone else come across a problem like this. I don't know if I'm just missing something or if this just a huge design flaw that they provide bolts that don't even work with the brackets. Any help would be appreciated. Thanks.
post #1617 of 1850
Need some help. Just got my LT37HVS and want to check out the Hi-Def before packing it away for a month. Not using it until I move as I already have a Grand Wega running a cablecard. Since I do not have a set top box, I ran my cable (TimeWarner Digital service) into the DTV coax and scanned for channels. It came up with nothing. If I run the cable wire into the "antenna" port of course I get basic cable channels but nothing Hi-Def. Also how do I get off-air channels (I do not have an antenna)? Just looking to see the HD before I move. Once I am relocated I will be using a SA8300HD with HDMI, but do not want to buy anything just to prove this out and make me happy for the short term. I do not have access to a STB either, but I thought the DVI would do the same thing. The manual says to split the coax and to into both "antenna" and "dvi" at the same time. Is this required? Am I doing something wrong?

Thanks,
post #1618 of 1850
Quote:
Originally Posted by daowens View Post

Need some help. Just got my LT37HVS and want to check out the Hi-Def before packing it away for a month. Not using it until I move as I already have a Grand Wega running a cablecard. Since I do not have a set top box, I ran my cable (TimeWarner Digital service) into the DTV coax and scanned for channels. It came up with nothing. If I run the cable wire into the "antenna" port of course I get basic cable channels but nothing Hi-Def. Also how do I get off-air channels (I do not have an antenna)? Just looking to see the HD before I move. Once I am relocated I will be using a SA8300HD with HDMI, but do not want to buy anything just to prove this out and make me happy for the short term. I do not have access to a STB either, but I thought the DVI would do the same thing. The manual says to split the coax and to into both "antenna" and "dvi" at the same time. Is this required? Am I doing something wrong?

Thanks,

This TV will display digital or HDTV in one of 2 ways. It can receive the signal via the DTV connector or the HDMI connector.

The HDMI connector is the same type of signal that your computer monitor uses. It is a digital signal. This is the way cable providers and Satellite providers supply you with digital or HDTV. The cable or Satellite signal is decoded in a set top box and delivered to the TV via the HDMI connector.

The DTV connector is meant to be connected to an outside television antenna. Your local stations transmit a digital signal that is received by your TV through the DTV connector and decoded by the ATSC tuner and supplied to the digital circuitry inside the set so you can watch digital and HTDV.

The cable and satellite providers could send the same signals that are transmitted by your local stations and you wouldn't need a set top box to decode the signals. They don't do this because they compress the signals more so they can send more channels down the coax. This also means that the digital and HDTV signals that you receive with an outside antenna will be better than that supplied by a cable or satellite provider.

That is one of the biggest advertising gimmicks the sellers of HDTV's use. They say "this set has a built in ATSC tuner". What they don't tell you is that this tuner that you're paying a few hundred dollars for, can only be used with an outside antenna.

If you are located near stations that are transmitting digital and all you want to do is see if your ATSC tuner is working, you can probably connect some rabbit ears to the DTV input.

HTH
post #1619 of 1850
All I can say is the blacks are beautiful. Oh, wait that is because it doesn't turn on. I guess that's the luck of the draw when you order online. Forest Gump said it best "Life is like a box of Chocolates" Had to call tech support to see what the problem was. Turns out its a bad power supply, so know I have to wait another week for the part then the technician to fix it. Back to my trusty 25" zenith crt.
post #1620 of 1850
Quote:
Originally Posted by Johnahl View Post

This TV will display digital or HDTV in one of 2 ways. It can receive the signal via the DTV connector or the HDMI connector.

The HDMI connector is the same type of signal that your computer monitor uses. It is a digital signal. This is the way cable providers and Satellite providers supply you with digital or HDTV. The cable or Satellite signal is decoded in a set top box and delivered to the TV via the HDMI connector.

The DTV connector is meant to be connected to an outside television antenna. Your local stations transmit a digital signal that is received by your TV through the DTV connector and decoded by the ATSC tuner and supplied to the digital circuitry inside the set so you can watch digital and HTDV.

The cable and satellite providers could send the same signals that are transmitted by your local stations and you wouldn't need a set top box to decode the signals. They don't do this because they compress the signals more so they can send more channels down the coax. This also means that the digital and HDTV signals that you receive with an outside antenna will be better than that supplied by a cable or satellite provider.

That is one of the biggest advertising gimmicks the sellers of HDTV's use. They say "this set has a built in ATSC tuner". What they don't tell you is that this tuner that you're paying a few hundred dollars for, can only be used with an outside antenna.

If you are located near stations that are transmitting digital and all you want to do is see if your ATSC tuner is working, you can probably connect some rabbit ears to the DTV input.

HTH

Thanks. Your information was quite helpful. I am confident that my set is in good shape and will have to wait until I move to hook up to the SA8300HD. By the way, I have been a cablecard user for the past two years with my Sony KDF42WE655 with no problems at all. I am tired of not having a on screen guide etc. and the cable card will to this firmware upgrade every couple of months requiring me to rescan channels. I am really thinking about dropping the CC and going with the 8300HD HDMI DVR for both sets once I move. Do you have any opinions on this.

Thanks in advance,
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