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Hartford, CT - Comcast - Page 102

post #3031 of 3280
Check all connections from outside to inside. Check all splitters. Unplug the box and wait a min. and plug back in.
Lastly call for service if needed.
post #3032 of 3280
Quote:
Originally Posted by chasbox View Post
Check all connections from outside to inside. Check all splitters. Unplug the box and wait a min. and plug back in.
Lastly call for service if needed.
Agreed. It sounds like a rather complicated issue, as digital is all-or-nothing, so there's something else going on there, maybe on Comcast's end, maybe something with the boxes.
post #3033 of 3280
Quote:
Originally Posted by DigitalfreakNYC View Post
Hi all...had a quick question...

My parents live in Shelton, CT and their reception is horrible. All of their channels look exceptionally washed out. It's frustrating me every single time I go home to their house. Is there anything I can do? Is there anything I should look for in a diagnostics setting?

At this point, I'm convinced they should just switch to FIOS or something else but figured I would (and should) check here first. If needed, I could post some screen caps.
What box do they have & what is it set to (480i, 480p, 720p or 1080i)?
post #3034 of 3280
Quote:
Originally Posted by L Supreme View Post
What box do they have & what is it set to (480i, 480p, 720p or 1080i)?
SA boxes and they're all set correctly to receive the proper resolutions. When I go home this weekend, I'll cap a baseball game or something in HD and show you guys. I knew I came to the right place.
post #3035 of 3280
Quote:
Originally Posted by DigitalfreakNYC View Post
SA boxes and they're all set correctly to receive the proper resolutions. When I go home this weekend, I'll cap a baseball game or something in HD and show you guys. I knew I came to the right place.

using what type of connection?
post #3036 of 3280
Quote:
Originally Posted by L Supreme View Post
using what type of connection?
Both TV's are using HDMI.
The cap from the hauppauge would be component. that's the only way to cap anything.
post #3037 of 3280
Quote:
Originally Posted by DigitalfreakNYC View Post
Both TV's are using HDMI.
The cap from the hauppauge would be component. that's the only way to cap anything.
I would double check, my in-laws had both coax & HDMI connected, but the watched the tv on 3 because that was what they were used to. They were using it for their vcr to record programs. It would change back everytime I left, so I just ended up disconnecting the coax & suggested they got a dvr so it would stop from happening.
post #3038 of 3280
Quote:
Originally Posted by L Supreme View Post

I would double check, my in-laws had both coax & HDMI connected, but the watched the tv on 3 because that was what they were used to. They were using it for their vcr to record programs. It would change back everytime I left, so I just ended up disconnecting the coax & suggested they got a dvr so it would stop from happening.

Nope. I hooked it up personally. I wouldn't allow them to even buy the TV without my input and physically being there to hook everything up.
post #3039 of 3280
OK. home at my parents place. i recorded a bunch of things, including a movie, a golf game, 2 different baseball games and the diagnostics pages.











So what exactly could be the problem? Everything looks like it's lacking any sort of vibrancy. All the colors are completely dull.
post #3040 of 3280
You'd need to post some comparison so we'd know what a similar shot (like another one from the Bronx) looks like.
post #3041 of 3280
It definitely doesn't look like HD detail. Like the box is processing it in HD because of all the faces you can see, but that a wrong cable is used. It also looks like the sharpness is too high or you have some interference going on. I'm really just guessing though.
post #3042 of 3280
Quote:
Originally Posted by Feddie View Post

It definitely doesn't look like HD detail. Like the box is processing it in HD because of all the faces you can see, but that a wrong cable is used. It also looks like the sharpness is too high or you have some interference going on. I'm really just guessing though.

again, there is no "wrong cable" being used. These were taken with the component output and it looks exactly the same with the HDMI to the TV.

Quote:
Originally Posted by BiggAW View Post

You'd need to post some comparison so we'd know what a similar shot (like another one from the Bronx) looks like.

Unfortunately, there's no way to get a comparison shot. They were live baseball/golf games.

The colors are just ridiculously dull. Not vibrant in the least.

Is there something I should be looking for on the diagnostics page?
post #3043 of 3280
Does anyone know what I'm looking at when it comes to the diagnostics page? Perhaps there's something wrong there? Or should I have them request different boxes? They have 8300HD's now. Do they have any other options?
post #3044 of 3280
Branford is going to gain about 180mhz of spectrum any day now when the analogs are pulled, in addition to over 100mhz that's still open from the 860 re-build. Any guesses as to what HD's are next?

I'm hoping MSNBC and Comedy, but who knows? Any guesses? For the timeframe, based on other systems, it looks like it will happen around September 18th, as the cutoff for analog was August 18th.
post #3045 of 3280
The one channel I really want to see in Wallingford is SpeedHD.
post #3046 of 3280
Quote:
Originally Posted by TheFlash51 View Post

The one channel I really want to see in Wallingford is SpeedHD.

What's SpeedHD lol?

I found a few more channels that would be nice, although some of them are not in Digital Starter anyways:

BBCA HD
CBS Sports HD
ID HD
Travel HD
DIY HD
Nat Geo Wild HD
PLG HD
post #3047 of 3280
According to a mailing I received today, here in Madison on the Branford system we'll be getting the following new HD and 3D channels added to our lineup on October 4th:

CNBC HD
Travel Channel HD
MTV HD
VH1 HD
Nickelodeon HD
Lifetime Movie Network HD
Spike HD
Comedy Central HD
Lifetime HD
QVC HD
E! HD
Cartoon Network HD
Bio. HD
Bravo HD
ESPN 3D
Xfinity 3D
Hallmark Movie Channel HD
FOX Business Channel HD
Planet Green HD
Encore HD
post #3048 of 3280
Comcast compresses there stuff still at weird ratios, and perhaps congestion..
post #3049 of 3280
Quote:
Originally Posted by ad301 View Post

According to a mailing I received today, here in Madison on the Branford system we'll be getting the following new HD and 3D channels added to our lineup on October 4th:

CNBC HD
Travel Channel HD
MTV HD
VH1 HD
Nickelodeon HD
Lifetime Movie Network HD
Spike HD
Comedy Central HD
Lifetime HD
QVC HD
E! HD
Cartoon Network HD
Bio. HD
Bravo HD
ESPN 3D
Xfinity 3D
Hallmark Movie Channel HD
FOX Business Channel HD
Planet Green HD
Encore HD

Yeah, I got that too, like a day after I posted this message! They pushed back the analog cut-off date too, which is just annoying, and they are only pulling 13 analog's. There are also two mysteries:

1. Why didn't they pull 26-70? Those are all expanded basic, it makes no sense to pull some but not others. Just do it Comcast! Heck, they should pull everything analog, and they should have kept to the original schedule.

2. Why only 21 new HD/3D channels when they pulled 13 analogs? That should be at least 30 or more HD's when they are triple channeled. Also, They are still sitting on a bunch of spectrum from the 860 rebuild, and even if some of that went to VOD and DOCSIS, there is still a lot sitting up there unused. C'mon Comcast, get on it!
post #3050 of 3280
Comcast added HD channels in two batches on the Seymour system June 21st and Aug. 9th

June 21st
Network Channel # Service Level
BET HD 1361 Expanded Basic
CMT HD 1407 Digital Starter
The Weather Channel 1111 Expanded Basic & Economy
Big Ten NetworkHD 1730 Sports Entertainment
ESPNU HD 1720 Sports Entertainment & Digital Preferred
CBS Sports Network HD 1721 Sports Entertainment & Digital Preferred
Tennis HD 1612 Sports Entertainment
GMC HD 1435 Digital Preferred
History International HD 1271 Digital Starter
Investigation Discovery HD 1232 Digital Starter
CNN Headline News HD 1107 Expanded Basic
TCM HD 1815 Expanded Basic
Tru TV HD 1351 Expanded Basic
Comcast Sportsnet New England HD 1662 Expanded Basic
Disney XD HD 1516 Digital Preferred
ESPNEWS HD 1608 Sports Entertainment & Digital Preferred
NECN HD 1130 Expanded Basic
Ovation HD 1345 Digital Preferred
G4 HD 1222 Digital Starter
Style HD 1341 Digital Starter & Digital Preferred
TV One HD 1360 Digital Preferred
InDemand Game HD 1750 Pay Per View
InDemand Team HD 1772 Pay Per View
HBO Latino HD 1925 Premium
HBO Zone HD 1922 Premium
HBO2 HD 1912 Premium
Outer Max HD 1944 Premium
Thriller Max HD 1936 Premium
WMax HD 1938 Premium
5 Star Max HD 1941 Premium
Action Max HD 1934 Premium
HBO Comedy HD 1920 Premium
WGBH HD 1002 Basic

On August 9, 2011, the following High-Definition channels will be added to the channel line-up.
Programmer Channel Position Service Level
CNN Headline News HD 1107 Expanded Basic
NECN HD 1130 Expanded Basic
BET HD 1361 Expanded Basic
MTV HD 1405 Expanded Basic
VH-1 HD 1406 Expanded Basic
TCM HD 1815 Expanded Basic
The Weather Channel HD 1111 Expanded Basic & Economy
Comedy Central HD 1221 Expanded Basic & Economy
TruTV HD 1351 Expanded Basic & Economy
G4 HD 1222 Digital Starter
Investigation Discovery HD 1232 Digital Starter
History International HD 1271 Digital Starter
CMT HD 1407 Digital Starter
We HD 1308 Digital Preferred
Ovation HD 1345 Digital Preferred
TV One HD 1360 Digital Preferred
Fuse HD 1420 Digital Preferred
GMC HD 1435 Digital Preferred
Disney XD HD 1516 Digital Preferred
IFC HD 1860 Digital Preferred
Style HD 1341 Digital Preferred & Digital Starter
HBO2 HD 1912 Premium
HBO Comedy HD 1920 Premium
HBO Zone HD 1922 Premium
HBO Latino HD 1925 Premium
Action Max HD 1934 Premium
Thriller Max HD 1936 Premium
WMax HD 1938 Premium
5 Star Max HD 1941 Premium
Outer Max HD 1944 Premium
Tennis Channel HD 1612 Sports Entertainment
Big Ten Network HD 1730 Sports Entertainment
ESPNews HD 1608 Sports Entertainment & Digital Preferred
ESPNU HD 1720 Sports Entertainment & Digital Preferred
CBS Sports Network HD 1721 Sports Entertainment & Digital Preferred
NHL Network HD 1711 Sports Entertainment & Digital Preferred
NBA TV HD 1712 & 1770 Sports Entertainment & Digital Preferred
post #3051 of 3280
That's a pretty good addition, numbers wise. Hopefully the same will come to Branford in the next few months.
post #3052 of 3280
Quote:
Originally Posted by chasbox View Post

Comcast added HD channels in two batches on the Seymour system June 21st and Aug. 9th

My parents in Shelton get none of those. That sucks.
post #3053 of 3280
That does suck. Shelton is part of Fairfield county. Different channel lineups.
post #3054 of 3280
I think I've said it before, but is it really necessary to have 4 digit channels? They don't have 1,000 channels, so it is a waste.
post #3055 of 3280
Quote:
Originally Posted by DigitalfreakNYC View Post

My parents in Shelton get none of those. That sucks.

a little good news, those channels are coming to shelton in about two months, digital conversion starts sep 20th
http://www.dpuc.state.ct.us/DPUCUndo...3?OpenDocument
post #3056 of 3280
Anyone have an idea of when this digital migration will be starting in the New Haven-Hamden-West Haven system ?
post #3057 of 3280
Quote:
Originally Posted by el-loko View Post

a little good news, those channels are coming to shelton in about two months, digital conversion starts sep 20th
http://www.dpuc.state.ct.us/DPUCUndo...3?OpenDocument

I didn't see any changes for Shelton other than the slight changes listed in that link.
post #3058 of 3280
At least you get Comcast Sports Net Chicago but lose a Channel and another channel being renamed.
post #3059 of 3280
Quote:
Originally Posted by DigitalfreakNYC View Post

I didn't see any changes for Shelton other than the slight changes listed in that link.

this info:

Effective September 20, 2011, the following Expanded Basic Channels will require a digital set-top box, digital adapter or CableCard to view:
Cartoon Network, ch. 42
E!, ch. 43
Food Network, ch. 46
AMC, ch. 47;
HGTV, ch. 56
Animal Planet, ch. 57
Bravo, ch. 64
Travel Channel 65
Customers are being notified of this change by special mailing, along with information on how to obtain the appropriate equipment.

it means digital conversion is coming, should be done around november
post #3060 of 3280
Quote:
Originally Posted by el-loko View Post

it means digital conversion is coming, should be done around november

If you don't mind my asking, what exactly does that mean?
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