Originally Posted by Feddie
I did the 3,7,1 from your earlier post.
Yeah, I left two messages following those prompts without any response. Apparently engineering can't be bothered. Right now I think I'm getting somewhere with pressing 0 and asking to speak to, "someone in programming regarding an audio issue I've been experiencing". We'll see how this approach goes (still problematic last night).
EDIT: Also, it should be noted, I'm experiencing this during any show that would actually engage the rears (typically all primetime scripted shows). It's not constantly happening through the show, but seems to correspond with either higher volume or higher dynamic segments.