Originally Posted by bkikkert
Does anyone know if the unit gets its TV Guide information from the PBS channel? The manual seems to indicate that but I'm not sure. TV Guide will load through a digital cable box but it does not seem to be consistant. I had the guide for a few days last week and now I have had no listings for three days.
I'll try the 2PM thing and see if it loads for me....
IN the states apparently it is the PBS Channel (I am in Canada) and in Toronto I am told it is Global (which is channel 3) but for me it is channel 67.
To find out what channel and download time it is for your listings it is best to enter the hidden guide screens to check.
For our PVR it is a little different than other units. Goto the messages menu in the guide and select the message that displays your guide ID (it is my only message).
Then type 753159852
A grey screen should come up that will allow you to access 30 pages of information. You can't change anything but it does allow you to view a few things.
The first page is most important. Your Host channel will display the channel # that is used to download the TV Guide information. This number is in hex. Mine displayed 0x43 which (when I use the windows calculator :-) tells me it is channel 67 (a french news channel of all things). If it displayes NA it means it has not found a channel yet. Make sure you have not turned off any channels in the guide because the guide will skip this channel when looking for info.
Further down the screen the next thing you want to look for is NEXT DL (or something like it). This will tell you the next time it will atempt to download some information. It seems to download stuff 3 times a day, but through try and error I figured out that my listings seem to get downloaded around the 2:00pm time. Unfortantly this usually doesn't work and my unit unsually crashes.
I talked to philips this morning and they gave me a number for a repair depot. I told them that I didn't think the unit was broken and it was probably a tv guide software issue. They are pretty brainless there. No word on when the next firm ware is do either.
I called up the Repair depot and they were pretty good. They agreed with me that nothing probably was wrong with my unit and it was something with the guide or the info sent to the guide. They have had lots of issues with the TV Guides in general especially with Toshiba.
Hope this helps and if anyone has had any successes please respond!!
I plan to call TV Guide and talk to them before I consider taking my unit in.