I am a new user of this forum, so please bear with me.
HDRW720/17 connected to digital cable box
Connected via standard coax
IR blaster interacting with cable box
No TV Guide data
I have had my HDRW720/17 for some time now. I used it very well for at least a year on standard cable. Now I am having trouble updating the TV Guide. I have turned off the HDRW720 for a few days with no apparent data population.
I do notice that the HDRW720 uses the IR blaster to change the channels. I am assumming from reading your postings that it is looking for the channel with the guide info. I have a motorola digital cable box.
I have not tried the code you all have mentioned regarding the data collection info from the message link within the TV Guide section. I will try this.
How do I tell it to use a certain channel for delivery of TV Guide info if I already know which one it is. BTW, I have Charter which uses an interactive TV Guide menu already by pushing the Guide button on the remote. There is no channel for this interactive menu, but there is a channel that the provider says is the TV Guide channel. If all else fails I can point to the PBS channel.
I hope someone can tell me what steps to take to change the guide channel.
Thanks in advance.