Originally Posted by automag928
Not Vz specifically...our vendors have to provide a working product. Also I guess what it depends your definition of quite a while is...we are trying our best to get them out as fast as we can.
That was why I said it was either the platform or the integration. From your posts, it sounds like it is a platform problem before Verizon ever gets a chance to work with it.
As for "quite a while", I would define that as nine months to a year plus. A year is a whole new product cycle in consumer electronics, so if it will take another year to get the new boxes out I would expect the manufacturers to already be showing a generation beyond that and everyone will be saying, "why are you giving us that one?" At nine months you start to hear the rumors of what will be in the next generation. Perhaps set top boxes don't evolve that fast, but consumers will still put things in the consumer electronics context.
Its not the cost...its getting it to work...
Based on what many people are saying here it is the cost. TiVo has got it to work for years. I still believe that one reason they have been successful is that they've been willing to put a little higher end hardware in the boxes to support the more advanced functionality. I'm not blaming Verizon here. I really do think it is a problem with Cisco/SA, Motorola, and anyone else manufacturing these boxes.
As for those saying it costs more to carry another SKU, look at the list of options already available. You have the digital adapter, SD STB, HD STB, and HD DVR (with more than one generation in the wild currently). Adding a premium box won't break the bank for support. Also, giving people the option of a "standard dvr" and a "premium dvr" will give the consumers a chance to see how the two options stack up against one another and decide for themselves if they are willing to pay the extra $ per month for a premium level option.
Sorry to keep harping on TiVo, but this is essentially what they did with the TiVo HD vs. TiVO HD XL. When you put a standard and a premium product side by side more people will go for the premium product because they want to have the best. If you just put the premium product out there people will spend all their time complaining about the price. The price differential between the HD and the HD XL is probably a little much, but the model still holds for the "aficionados" who have to have the best. iPhone is another good example here where they likely sell more overall phones by having both a 16GB and 32GB model (or 8GB and 16GB when I bought) available at the same time.