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Verizon FiOS HDTV - Page 446

post #13351 of 17512
9/6/10 at 8:05am
Quote:
Originally Posted by mproper View Post

Well, after 3 days with FiOS now, I guess I like it. ....
Hopefully the updates come put sooner rather than later because I'm very unhappy with it.

I would call and have a tech recheck your situation. The random reboots, freezes, and unresponsiveness are problems I'm unaware of happening with FIOS. The other quirks are an annoyance but something I was able to get used to, especially since I was coming from TW. I was very pleased.

The 15-minute pause feature is something I never get comfortable with.


By the way there is a skip forward or back feature that can be adjusted in the menu under DVR > Settings. I'm not sure if you're aware of this or if it can help you.
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post #13352 of 17512
9/6/10 at 9:40am
Quote:
Originally Posted by mproper View Post

Well, after 3 days with FiOS now, I guess I like it. I wish I would have done a bit more research around the DVR though. I was aware of the limited recording capacity, but frankly the entire DVR functionality sucks when compared to what I had with DirecTV, and Comcast before that, and Tivo before that.

First, sorry to vent my list of complaints below, since you're probably all aware of these issues, but feel the need to voice them anyways.
  • I find it unresponsive. It seems to have a huge delay where the thing is basically unresponsive....like if I FF and press play, it seems I can't do anything for a few seconds....same if I exit the guide it just freezes up for a few seconds.
  • The "jump back" after FF'ing is not nearly long enough for the speed it's going. By the time I catch it and press play, I'm like 10-15 seconds into the show, even with the "jump-back"
  • I've had random reboots...I thought it might be overheating in my cabinet, but I had it reboot 2 or 3 times in a half hour the first night, then once the next night, and despite watching it literally all day yesterday, there were no reboots. If it was overheating, it would be somewhat consistent.
  • Several times I've come out of FF'ing and the picture freezes but the sound continues to play. I have to rewind or something to get the picture going again.
  • Inability to delete folders is very irritating.
  • Inability to FF to end of program or through the last couple of minutes is irritating (Takes forever to get to the preview for next week and I have to go back into the menu to delete something rather than just be prompted at the end of the recording)
  • Only can pause for 15 minutes?!?!? I checked my calendar and it is indeed 2010. That's not enough time to pause something, put my kid in bed, then continue. Quite irritating.
  • The guide does not wrap...once you're to the bottom, it won't wrap back to the top. That is frustrating.

My own fault for not doing my due diligence in homework though. I guess I thought that despite the lower recording capacity, the functionality itself would at least be on par with DVRs I was using 5-10 years ago....it's not even up to snuff with the 1st gen Tivo I got back in the late 90's.

Hopefully the updates come put sooner rather than later because I'm very unhappy with it.

You've got several issues that are not normal. Your points 1, 3 and 4 shouldn't be and you should call FIOS for a service call. A few of your other complaints might be addressed in 1.9.
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post #13353 of 17512
9/6/10 at 10:35am
Quote:
Originally Posted by mproper View Post

Well, after 3 days with FiOS now, I guess I like it. I wish I would have done a bit more research around the DVR though. I was aware of the limited recording capacity, but frankly the entire DVR functionality sucks when compared to what I had with DirecTV, and Comcast before that, and Tivo before that.

First, sorry to vent my list of complaints below, since you're probably all aware of these issues, but feel the need to voice them anyways.
  • I find it unresponsive. It seems to have a huge delay where the thing is basically unresponsive....like if I FF and press play, it seems I can't do anything for a few seconds....same if I exit the guide it just freezes up for a few seconds.
  • The "jump back" after FF'ing is not nearly long enough for the speed it's going. By the time I catch it and press play, I'm like 10-15 seconds into the show, even with the "jump-back"
  • I've had random reboots...I thought it might be overheating in my cabinet, but I had it reboot 2 or 3 times in a half hour the first night, then once the next night, and despite watching it literally all day yesterday, there were no reboots. If it was overheating, it would be somewhat consistent.
  • Several times I've come out of FF'ing and the picture freezes but the sound continues to play. I have to rewind or something to get the picture going again.
  • Inability to delete folders is very irritating.
  • Inability to FF to end of program or through the last couple of minutes is irritating (Takes forever to get to the preview for next week and I have to go back into the menu to delete something rather than just be prompted at the end of the recording)
  • Only can pause for 15 minutes?!?!? I checked my calendar and it is indeed 2010. That's not enough time to pause something, put my kid in bed, then continue. Quite irritating.
  • The guide does not wrap...once you're to the bottom, it won't wrap back to the top. That is frustrating.

My own fault for not doing my due diligence in homework though. I guess I thought that despite the lower recording capacity, the functionality itself would at least be on par with DVRs I was using 5-10 years ago....it's not even up to snuff with the 1st gen Tivo I got back in the late 90's.

Hopefully the updates come put sooner rather than later because I'm very unhappy with it.

I agree with others who think there might be something wrong with your STB for a couple of your problems, but I will also say that I've experienced the frozen video but advancing audio coming out of pause or fast forward.

I'm not sure how guide wrap would be beneficial since there's a ton of duplicate channels in the 1500s.
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post #13354 of 17512
9/6/10 at 3:00pm
Quote:
Originally Posted by URFloorMatt View Post

I agree with others who think there might be something wrong with your STB for a couple of your problems, but I will also say that I've experienced the frozen video but advancing audio coming out of pause or fast forward.

I'm not sure how guide wrap would be beneficial since there's a ton of duplicate channels in the 1500s.

Thanks for the feedback. I'll give them a call tomorrow and maybe get a replacement box that might solve some issues.

For the wrap thing, I've already removed most of the channels I don't care about or watch, so I think I only have about 25-30 showing in my favorites (which is the default when I press guide), so really I only page down 4 or 5 times and I'm at the bottom. Would much rather it wrap back to the top.
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post #13355 of 17512
9/7/10 at 2:27pm
Lately, I’ve been noticing that my deleted recordings are not accurately represented in the available disc space indicator. I have to go into the menu and reboot in order to clear out the deleted recordings. The other day i had about 9 hours of HD recorded but it was listed as full and I couldn't record. Any thoughts?
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post #13356 of 17512
9/8/10 at 10:18am
Quote:
Originally Posted by LL3HD View Post

Lately, I've been noticing that my deleted recordings are not accurately represented in the available disc space indicator. I have to go into the menu and reboot in order to clear out the deleted recordings. The other day i had about 9 hours of HD recorded but it was listed as full and I couldn't record. Any thoughts?

Reboot. Turn off DVR, unplug it for ~20 seconds, plug it back in and turn it on. This should reset the storage monitor.
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post #13357 of 17512
9/8/10 at 10:23am
I also have the "phantom recording" syndrome where there appears to be a recorded show but when you go to play it nothing happens. I hate that.
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post #13358 of 17512
9/8/10 at 10:24am
Quote:
Originally Posted by ridgefamus View Post

Reboot. Turn off DVR, unplug it for ~20 seconds, plug it back in and turn it on. This should reset the storage monitor.

Thanks for the response. I've been doing the reboot in the menu but I will try it as you suggest.
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post #13359 of 17512
9/8/10 at 7:02pm
Off topic comments deleted.
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post #13360 of 17512
9/8/10 at 10:03pm
From Funimation's Facebook page:
Quote:


FUNimation Channel ‎@ Jason - Verizon hasn't picked up our HD feed yet. They are showing a down-converted version right now. We ask that all Verizon FiOS viewers contact Verizon and tell them they want FUNimation Channel HD. The more who demand it, the more likely we can make this happen.

So does anyone know who to contact at Verizon to ask for new channels? This is something we should probably do anyways.
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post #13361 of 17512
9/9/10 at 3:30am
Quote:
Originally Posted by ridgefamus View Post

Reboot. Turn off DVR, unplug it for ~20 seconds, plug it back in and turn it on. This should reset the storage monitor.

Why won't VZ just fix this problem in the DVR software?
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post #13362 of 17512
9/9/10 at 8:07am
Quote:
Originally Posted by DaveFi View Post

From Funimation's Facebook page:


So does anyone know who to contact at Verizon to ask for new channels? This is something we should probably do anyways.

I didn't even know FIOS carries its SD feed. It will be great if we can also get the HD one.
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post #13363 of 17512
9/9/10 at 8:14am
hi guys, i have two tvs: one hidef and one standard. what do i need so that both tvs can individually control the dvr? one hidef home media dvr and one standard receiver for non-hd tv?
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post #13364 of 17512
9/9/10 at 9:44am
Quote:
Originally Posted by union1411 View Post

hi guys, i have two tvs: one hidef and one standard. what do i need so that both tvs can individually control the dvr? one hidef home media dvr and one standard receiver for non-hd tv?

That WILL work with a caveat, HD material recorded on the DVR will not be viewable on the other TV since it can't downconvert. You can get around that by getting an HD receiver for the SD tv and then it could play any recording.

It obviously costs more per month though.

Quote:
Originally Posted by carltonrice View Post

Why won't VZ just fix this problem in the DVR software?

It's a bug that doesn't affect everyone (I've never experienced it) so it's hard to track down what causes it which leads to it being harder to fix.
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post #13365 of 17512
9/9/10 at 10:07am
Quote:
Originally Posted by bull3964 View Post

That WILL work with a caveat, HD material recorded on the DVR will not be viewable on the other TV since it can't downconvert.

what i mean is can the person watching on the non-HD tv record shows and basically control things on that tv so it's like each room has its own dvr? i have a roommate and we have cablevision and so we each have our own dvr and have no need to coordinate anything.
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post #13366 of 17512
9/9/10 at 11:06am
It sounds like you will need two DVR's for your specific situation. Currently, recordings can only be set/deleted on the host DVR. Also, I am not sure the DVR drive space would be adequate for 2 independent users. The next firmware update is rumored to have DVR expansion via eSATA (up to 1TB) and allow recordings to be set/deleted on the host box from the slave boxes. However, the firmware has not been released yet. Q4 is the estimated release date, but I am not holding my breath.
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post #13367 of 17512
9/9/10 at 1:44pm
Quote:
Originally Posted by stephenju View Post

I didn't even know FIOS carries its SD feed. It will be great if we can also get the HD one.

Actually, what they're doing now with Funimation HD is just downconverting the HD feed so most of the shows are letterboxed, including the 4:3 ones. So we have a case of watching 4:3 shows in a postage stamp window. Talk about lame.
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post #13368 of 17512
9/9/10 at 2:25pm
Quote:
Originally Posted by DaveFi View Post

Actually, what they're doing now with Funimation HD is just downconverting the HD feed so most of the shows are letterboxed, including the 4:3 ones. So we have a case of watching 4:3 shows in a postage stamp window. Talk about lame.

Well. That problem will go away when we can watch FIOS TV on the iPad.

Sorry. Can't resist.
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post #13369 of 17512
9/11/10 at 6:50am
Anybody know if Verizon has a N router available? My smartphone can use N so that would be a plus, but mainly it is for those internet boxes for the tv like Appletv and Boxee, etc. N would be better for streaming HD content, thanks
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post #13370 of 17512
9/11/10 at 7:01am
Quote:
Originally Posted by xrtfan View Post

Anybody know if Verizon has a N router available? My smartphone can use N so that would be a plus, but mainly it is for those internet boxes for the tv like Appletv and Boxee, etc. N would be better for streaming HD content, thanks

No, not really. The "N" router they offer is just an updated revision to the current router, but since it only has 1 antenna it maxes out @ 64Mbps, so it's not worth the bother.
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post #13371 of 17512
9/11/10 at 8:10am
Quote:
Originally Posted by DaveFi View Post

No, not really. The "N" router they offer is just an updated revision to the current router, but since it only has 1 antenna it maxes out @ 64Mbps, so it's not worth the bother.

Of course you don't have to use the FiOS router. You can daisy-chain a router of your choice off of one of the ports on their router. I'd recommend disabling their WiFi. Or if you have a very old installation with a separate MoCa adapter for the coax, you can just replace the FiOS router.
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post #13372 of 17512
9/11/10 at 8:48am
Quote:
Originally Posted by fmsjr View Post

Of course you don't have to use the FiOS router. You can daisy-chain a router of your choice off of one of the ports on their router. I'd recommend disabling their WiFi. Or if you have a very old installation with a separate MoCa adapter for the coax, you can just replace the FiOS router.

Thanks, I will look into it.
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post #13373 of 17512
9/11/10 at 8:52am
I run a Dlink DGL4500 router with wireless and three Dlink Access Points so I can always get high throughput with my 5Ghz wireless N.

I used to switch around periodically between my router and the Actiontec connected to the ONT. But within the past month, alll three of my Actiontecs drop the connection every 24 hours for 5 to 10 seconds. They never used to do this, and my Dlink DGL 4500 does not have this issue.
Dropping it for even that short time seems to cause issues with a couple dozen of my devices that rely on a constant internet conection. The other few dozen of my devices do'nt seem to have an issue with it.
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post #13374 of 17512
9/11/10 at 8:59am
"Few dozen"? Those plus your Tivo array and your dozens of TB of storage, I feel like your place must resemble the Batcave, Aaron.
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post #13375 of 17512
9/11/10 at 10:42am
Quote:
Originally Posted by URFloorMatt View Post

"Few dozen"? Those plus your Tivo array and your dozens of TB of storage, I feel like your place must resemble the Batcave, Aaron.

Yes I have way too many networking devices for a home network
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post #13376 of 17512
9/11/10 at 1:52pm
I had my Fios unit installed in 2005. This week the "battery needs replacing" light came on and the thing beeps twice every 20 minutes or so.

I called verizon and asked that they send out a replacement,

"that will be $30-$40"

"You're kidding right? The battery died and I have to pay to replace it?"

"Well it's over 12 months old, so it's out of warranty."

"I'm sorry but that doesn't make any sense to me, the battery died and I have to pay to replace it? That just doesn't sound right are you sure?"

"Yes, it's just a heavy duty battery, I can give the names of some places where you can buy one if you like."

"No thanks, if the power goes out I can't watch TV or use my computer and I have a cell phone so I don't really need the thing."

"OK, is there anything I can help you with today?"

"Ah no, I only had one problem and you couldn't help me with that, I don't feel like making one up to see if you can help me with it. Have a good afternoon."
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post #13377 of 17512
9/11/10 at 3:23pm
Quote:
Originally Posted by JohnGZ28 View Post

I had my Fios unit installed in 2005. This week the "battery needs replacing" light came on and the thing beeps twice every 20 minutes or so.

I called verizon and asked that they send out a replacement,

"that will be $30-$40"

"You're kidding right? The battery died and I have to pay to replace it?"

"Well it's over 12 months old, so it's out of warranty."

"I'm sorry but that doesn't make any sense to me, the battery died and I have to pay to replace it? That just doesn't sound right are you sure?"

"Yes, it's just a heavy duty battery, I can give the names of some places where you can buy one if you like."

"No thanks, if the power goes out I can't watch TV or use my computer and I have a cell phone so I don't really need the thing."

"OK, is there anything I can help you with today?"

"Ah no, I only had one problem and you couldn't help me with that, I don't feel like making one up to see if you can help me with it. Have a good afternoon."

My understanding on my installation of FIOS with the battery was that it was for the phone line - assuming that you had a land line that was not a portable and battery powered handset. With that phone line, one could then talk for about 6 hours. If you have a power failure, nothing but the phone will work. I was told that the battery would last three or four years and that a replacement, not from Verizon, could be had for < $20.
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post #13378 of 17512
9/11/10 at 4:14pm
Quote:
Originally Posted by JohnGZ28 View Post

I had my FiOS unit installed in 2005. This week the "battery needs replacing" light came on and the thing beeps twice every 20 minutes or so.

I called Verizon and asked that they send out a replacement,

"that will be $30-$40"

"You're kidding right? The battery died and I have to pay to replace it?"

"Well it's over 12 months old, so it's out of warranty."

"I'm sorry but that doesn't make any sense to me, the battery died and I have to pay to replace it? That just doesn't sound right are you sure?"

"Yes, it's just a heavy duty battery, I can give the names of some places where you can buy one if you like."

"No thanks, if the power goes out I can't watch TV or use my computer and I have a cell phone so I don't really need the thing."

"OK, is there anything I can help you with today?"

"Ah no, I only had one problem and you couldn't help me with that, I don't feel like making one up to see if you can help me with it. Have a good afternoon."

I got FiOS in 2007. Back then, they told me at the initial install that a replacement battery would be my responsibility after a certain amount of time.
I have my BBU plugged into my own UPS. So I will get 17 to 20 hours of runtime during a power outage. I've never relied on the internal battery since it would not power the TV or INTERNET very long during an outage. I want to be able to be online or watch TV during a power outage. So all my electronic devices are attached to UPSs.
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post #13379 of 17512
9/11/10 at 4:48pm
Quote:
Originally Posted by fookoo_2010 View Post

My understanding on my installation of FIOS with the battery was that it was for the phone line - assuming that you had a land line that was not a portable and battery powered handset. With that phone line, one could then talk for about 6 hours. If you have a power failure, nothing but the phone will work. I was told that the battery would last three or four years and that a replacement, not from Verizon, could be had for < $20.

Quote:
Originally Posted by aaronwt View Post

I got FiOS in 2007. Back then, they told me at the initial install that a replacement battery would be my responsibility after a certain amount of time.
I have my BBU plugged into my own UPS. So I will get 17 to 20 hours of runtime during a power outage. I've never relied on the internal battery since it would not power the TV or INTERNET very long during an outage. I want to be able to be online or watch TV during a power outage. So all my electronic devices are attached to UPSs.

I guess back in 05 they left out the "if our equipment wears out you are responsible for paying to replace it" part during the install.
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post #13380 of 17512
9/11/10 at 5:04pm
Quote:
Originally Posted by JohnGZ28 View Post

I guess back in 05 they left out the "if our equipment wears out you are responsible for paying to replace it" part during the install.

OK. Major disaster that they forgot to tell you. The only way to interpret all your complaining is that if they had told you about the battery replacement cost, you would have declined the installation because you refused to fork over all of $20 to $30 dollars for a replacement battery. If you say that you would have had the install go ahead even knowing that you had to pay for a replacement, then why are you complaining now?

Tell you what. You show Verizon the error of their ways and have Fios removed because you object to having to pay for the battery. That way Verizon will learn their lesson and never forget to tell a customer during an install that the customer is responsible for the backup battery.

BTW, did you ever buy an electronic device that came with batteries? Who paid for the replacement batteries?
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