Quote:
Originally Posted by
NR68 
I'm very disappointed all the information regarding NESN, FSN, etc. comes from this forum rather than Verizon!! You can't get any sound information from them at all regarding when FSN & NESN HD
WILL be available.
I wouldn't be disappointed, nor would I expect any company to tell you about their future plans. Proprietary information is kept under wraps for a variety of reasons, and generally companies aim to provide information to the public in accordance with their marketing plans. It's hard enough competing in this environment as it is -- no sense in making it even harder by putting out information without any sense of control or strategy. While it would be great to have everything all worked out long in advance, the reality is that even in large companies, there isn't unlimited resources available for everything. Instead, people need to do their jobs as well as they can, nine-to-five, and when they're reached the point in their work when it is time to provide you the information you want, then
that is the right time for them to provide it to you. Until then, if you get it from other means, they can still disclaim it, because they didn't provide it to you. You're basically taking full responsibility for the information when you obtain it that way, including for your disappointment if you get the information wrong or if they decide to change direction after you learn something through unofficial channels but before they public announce it.
I've (politely) asked Verizon when they'd stop cherry-picking within Burlington and offer me and my neighbors service, and they (politely) declined to answer, and I respect that. While I think it is wrong to promise the town that they'll provide service to-the-town but instead just provide service to the rich center of town, it isn't wrong for them to decline to tell me when they'll finally start offering us service here in the southeast.