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Verizon FiOS HDTV - Page 578

post #17311 of 17987
Quote:
Originally Posted by TWD View Post

Anyone else noticing more microblocking lately? At first I though it could be my TV but I can play the same movie on Blue Ray with no issues. A few nights ago I watched Speed Racer on demand and the microblocking was terrible on fast moving scenes.
blu ray quality will blow the heck out of VOD quality all the time. VOD for fios and other cable companies are encoded by a third party provider like Avail/TVN or inDemand. They are encrypted at a lower bitrate than linear channels and waaaay less than blu ray. The reason for this is for QAM based VOD system like Comcast, they can put 3-4 HD stream on 1 QAM and for FiOS IP VOD it's less bandwith on the ip network. Also higher encryption rates will mean more storage space on the VOD servers.
post #17312 of 17987
Quote:
Originally Posted by FOPA View Post

Quote:
Originally Posted by joblo View Post

Good bleeping grief... rolleyes.gif

There is no SET TOP BOX EXCHANGE under IN-HOME AGENT. There is a SET TOP BOX EXCHANGE directly under CUSTOMER SUPPORT, but that provides no information about whether or not I need to exchange my box; it simply invites me to do so.

To really find out if you need to exchange your box, select CUSTOMER SUPPORT, then HELP TOPICS, then SET TOP BOX EXCHANGE.

Why does a communication company communicate so poorly? Does nobody proofread and/or test anything anymore?

It showed up in both places today. [emphasis added --joblo] I just ran it and it analyzes the types of boxes you have in your home and indicates by name which (if you have more than one) should be upgraded. I selected the 6416-2 I have and it created an order and informed me to check back in at the Customer Support->In-home Agent->Exchange Set Top Box exchange to locate the order number. It said 30 minutes, but I checked it just now after about 15 minutes and my order number has been provided.

Not for me. Just checked again, same results as before.

Of course, it's possible it works differently for me because I only have one box and it does not need to be exchanged. (Which could make one wonder why I got the email in the first place, but I did.)

Also, I didn't go past the first screen where it offered to exchange my box because I didn't want to create an unnecessary order -- been down that road too many times already.

Again, for my situation and from my perspective, the communication was poorly executed, and unfortunately, entirely typical of my experience with Verizon.
post #17313 of 17987
Quote:
Originally Posted by DaveFi View Post

Sounds like a local issue to me. Try the local forum. Some OnDemand movies are very highly compressed. It really depends. If it continues you might want to schedule a service call.

I noticed the same issue with that particular movie a couple years ago. Not a new problem...heck it even occurs on direct broadcasts on compressed channels like AMC and STARZ, (Compare the BD of, for example, SPARTACUS to what is broadcast direct. It's like night and day.)
post #17314 of 17987
I didn't receive an email from Verizon. I have the 6412 - I think thats the model. It's the DVR with the 500 GB drive. I assume I'll need to upgrade. Does anyone know what the replacement box is?
post #17315 of 17987
Quote:
Originally Posted by mikeewing View Post

I didn't receive an email from Verizon. I have the 6412 - I think thats the model. It's the DVR with the 500 GB drive. I assume I'll need to upgrade. Does anyone know what the replacement box is?
They'll most likely give you the qip 7232.
post #17316 of 17987
Quote:
Originally Posted by Timothy31 View Post


They'll most likely give you the qip 7232.

I was going by memory (not a great idea) since I wasn't sitting in front of my TV. I checked and I have the QIP 7216 P1 box. Do you think I need to swap out the box? I'm always a little leary of doing that especially since this configuration seems pretty stable right now.
post #17317 of 17987
Quote:
Originally Posted by mikeewing View Post

I was going by memory (not a great idea) since I wasn't sitting in front of my TV. I checked and I have the QIP 7216 P1 box. Do you think I need to swap out the box? I'm always a little leary of doing that especially since this configuration seems pretty stable right now.
You won't need a box swap. The 7216 is fully MPEG4 compatible.
post #17318 of 17987
Quote:
Originally Posted by Timothy31 View Post


They'll most likely give you the qip 7232.

Confirmed. That's what they sent me.
post #17319 of 17987
Quote:
Originally Posted by UnnDunn View Post

You won't need a box swap. The 7216 is fully MPEG4 compatible.

Thanks UnnDunn.
post #17320 of 17987
Quote:
Originally Posted by cinema13 View Post

Confirmed. That's what they sent me.

Cool, that is a jump from a 160 GB drive to a 500 gig, correct?
post #17321 of 17987
Quote:
Originally Posted by FOPA View Post

Cool, that is a jump from a 160 GB drive to a 500 gig, correct?

Yes
post #17322 of 17987
Yeah, if you have any 7xxx box you are fine. Its people who have 6xxx or even 2500 boxes that need to swap like my dad.
post #17323 of 17987
Quote:
Originally Posted by FOPA View Post

Just received this today. Any info on the replacement equipment?


** CableCARDs provided by Verizon are compatible with the network enhancements being made and do not require an exchange. If you use a CableCARD and experience issues viewing any of the channels listed above, please click here for more information
Ha they don't mention most of the cablecard devices out there are mpeg-2 only...beginning of the end of FIOS for them.
post #17324 of 17987
Quote:
Originally Posted by derek View Post

Ha they don't mention most of the cablecard devices out there are mpeg-2 only...beginning of the end of FIOS for them.

Only S3's. Premieres and WMC are both MPEG-4 compatible, so they're fine.
post #17325 of 17987
Seems that mlb network audio on fios is stereo while optimum is mono.
post #17326 of 17987
I got the email about the box exchange and had the same issue: it just told me how i could exchange a box, not whether i need to. that said, i know I need to.
post #17327 of 17987
I didn't get any email about a box exchange OTOH I only have one box a 7232 with an additional TB drive smile.gif
post #17328 of 17987
I didn't get an e-mail either. Our DVR is a current model, but the other two boxes were not, so I put in a replacement request.

One other advantage of having the new boxes is that the menu will be widescreen instead of 4:3.
post #17329 of 17987
With the avengers coming to epix march 24th does fios have a 3d epix vod section?
post #17330 of 17987
Depends on EPIX. They had a 3D option once, and for only one film. Roger Corman's ATTACK OF THE 50' CHEERLEADER. (A lot of fun, good 3D effects, and the best thing from Corman in at least 25 years). But after that (and before that)...nothing. Considering that the EPIX OnDemand section does not even provide Dolby Digital 5.1 audio (as the other premiums do), I wouldn't count on them having AVENGERS in 3D.. They didn't for THOR, CAPT AMERICA, or any other film released in 3D. (Except for CHEERLEADER). In an nutsheel, Verizon has the capability for EPIX 3D. It's up to EPIX to provide the content.
post #17331 of 17987
Abc and nbc lack 5.1 for on demand hd. Fox and cbs do. I wish cw was on demand although their shows are online. I noticed that nfl hd airs mostly in 5.1.
post #17332 of 17987
Did anyone receive their upgraded boxes yet? I put in my order about 5 days ago. Today, I tried looking on my account's Order Info page to find the status. There is one order showing from 3/11/2013, but when I click on it to see the details, nothing happens. When I click the Download link, I get a Java error. Meanwhile, the top of the same Order Info page reads:
"Your Service will be begin on: Sun June 09"

Note the syntax.
post #17333 of 17987
The same thing happens when I try to click on an order. I have heard other people saying that they were given a date like yours that's months away, but they received their new box fairly quickly.
post #17334 of 17987
Quote:
Originally Posted by dougotte View Post

Did anyone receive their upgraded boxes yet? I put in my order about 5 days ago. Today, I tried looking on my account's Order Info page to find the status. There is one order showing from 3/11/2013, but when I click on it to see the details, nothing happens. When I click the Download link, I get a Java error. Meanwhile, the top of the same Order Info page reads:
"Your Service will be begin on: Sun June 09"

Note the syntax.

I got mine but the did not send a DVR box, just three regular boxes so I have to send one back.
post #17335 of 17987
I read on the verizon forums that bein sport hd and sony movie channel will be coming to fios next week.
post #17336 of 17987
Quote:
Originally Posted by Kascnef82 View Post

I read on the verizon forums that bein sport hd and sony movie channel will be coming to fios next week.

That's good news
post #17337 of 17987
Quote:
Originally Posted by Kascnef82 View Post

I read on the verizon forums that bein sport hd and sony movie channel will be coming to fios next week.
Both in HD?
post #17338 of 17987
Sony channel has been available in HD on FIOS for months now...via OnDemand. Be warned...they crop their widescreen movies.
post #17339 of 17987
Plus their audio stinks. Stereo instead of 5.1.
post #17340 of 17987
Quote:
Originally Posted by Kascnef82 View Post

Plus their audio stinks. Stereo instead of 5.1.

Very true with the OnDemand choices. However, it's possible that the actual channel might be 5.1....EPIX is like that...stereo via OnDemand but 5.1 on the linear channel. Not enough to get me to watch a cropped movie though.
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